Kyndryl Software Engineering Chennai, Tamil Nadu, India Hyderabad, Telangana, India Bengaluru, Karnataka, India Gurugram, Haryana, India Pune, Maharashtra, India Greater Noida, Uttar Pradesh, India Posted on May 19, 2025 Apply now Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Within our Networking DevOps engineering team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Responsibilities Includes Requirement Gathering and Analysis: Collaborate with stakeholders to gather automation requirements, understanding business objectives, and network infrastructure needs. Analyse existing network configurations and processes to identify areas for automation and optimization. Analyse existing automation, opportunities to reuse/redeploy them with required modifications. End-to-End Automation Development: Design, develop and implement automation solutions for network provisioning, configuration management, monitoring and troubleshooting. Utilize programming languages such as Ansible, Terraform, Python, PHP to automate network tasks and workflows. Ensure scalability, reliability, and security of automation solutions across diverse network environments. Testing and Bug Fixing: Develop comprehensive test plans and procedures to validate the functionality and performance of automation scripts and frameworks. Identify and troubleshoot issues, conduct root cause analysis and implement corrective actions to resolve bugs and enhance automation stability. Collaborative Development: Work closely with cross-functional teams, including network engineers, software developers, and DevOps teams, to collaborate on automation projects and share best practices. Reverse Engineering and Framework Design: Reverse engineer existing Ansible playbooks, Python scripts and automation frameworks to understand functionality and optimize performance. Design and redesign automation frameworks, ensuring modularity, scalability, and maintainability for future enhancements and updates. Network Design and Lab Deployment: Provide expertise in network design, architecting interconnected network topologies, and optimizing network performance. Setup and maintain network labs for testing and development purposes, deploying lab environments on demand and ensuring their proper maintenance and functionality. Documentation and Knowledge Sharing: Create comprehensive documentation, including design documents, technical specifications, and user guides, to facilitate knowledge sharing and ensure continuity of operations. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience Minimum 5+ years of relevant experience as a Network DevOps SME / Automation Engineer Hands On Experience In Below Technologies Data Network: Strong experience in configuring, managing, and troubleshooting Cisco, Juniper, HP, and Nokia routers and switches. Hands-on experience with SDWAN & SDN technologies (e.g., Cisco Viptela, Versa, VMWare NSX, Cisco ACI, DNAC, etc.) Network Security: Experience in configuring, managing, and troubleshooting firewalls and load balancers, including Firewalls: Palo Alto, Checkpoint, Cisco ASA/FTD, Juniper SRX Load Balancers: F5 LTM/GTM, Citrix NetScaler, A10. Deep understanding of network security principles, firewall policies, NAT, VPN (IPsec/SSL), IDS/IPS. Programming & Automation: Proficiency in Ansible development and testing for network automation. Strong Python or Shell scripting skills for automation. Experience with REST APIs, JSON, YAML, Jinja2 templates and GitHub for version control. Cloud & Linux Skills: Hands-on experience with Linux server administration (RHEL, CentOS, Ubuntu). Experience working with cloud platforms such as Azure, AWS, or GCP. DevOps: Basic understanding of CI/CD pipelines, GitOps, and automation tools. Familiarity with Docker, Kubernetes, Jenkins, and Terraform in a DevOps environment. Experience working with Infrastructure as Code (IaC) and configuration management tools Ansible Architecture & Design: Ability to design, deploy, and recommend network setups or labs independently. Strong problem-solving skills in troubleshooting complex network and security issues. Certifications Required: CCNP Security / CCNP Enterprise (Routing & Switching) Preferred Technical And Professional Experience Bachelor’s degree and above. Experience in Terraform experience is a plus (for infrastructure as code). Experience in Zabbix template development is a plus. Certifications Preferred: CCIE-level working experience (Enterprise, Security, or Data Center) – PCNSE (Palo Alto), CCSA (Checkpoint), Automation & Cloud, Python, Ansible, Terraform. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Apply now See more open positions at Kyndryl Show more Show less

Job Title : Network Administrator - On-Premise Infrastructure & Security Location : Noida Office or at Client Site as Required Employment Type : Full-Time Experience Level : 5+ Years Job Summary: Seeking an experienced Network Administrator to architect, implement, and maintain our/client in-house infrastructure for a public-facing web application. The ideal candidate will be responsible for setting up secure, high-availability networks and server environments within our premises, ensuring robust security, scalability, and consistent uptime, while also adhering to industry-standard best practices. Key Responsibilities: Infrastructure Setup & Configuration: Design and implement a secure local network infrastructure including firewalls, switches, routers, and load balancers. Set up and maintain physical servers to host web applications, databases, and internal tools. Configure public DNS, NAT, port forwarding, and firewall rules to expose selected services securely to the internet. Setup and Manage web server environments (Apache, Nginx, IIS) and reverse proxies. Security Management: Implement and enforce physical and network security measures including perimeter firewalls, endpoint protection, SSL/TLS certificates, WAF, IDS/IPS, MFA and access control. Configure and monitor Intrusion Detection/Prevention Systems (IDS/IPS) and DLP solutions. Manage VPN gateways and secure remote access for internal users. Manage endpoint security, Conduct regular vulnerability assessments, patch management, and security audits. Implement access control policies using IAM (Identity and Access Management). Monitor for and respond to network security breaches or anomalies. Monitoring & Maintenance: Implement network and system monitoring tools (e.g., Zabbix, Prometheus, Grafana, CloudWatch). Set up infrastructure monitoring and alerting systems for servers, network devices, and application services. Regularly monitor bandwidth, latency, system logs, disk utilization, and hardware health. Ensure daily and periodic backups, test recovery processes, and maintain DR (Disaster Recovery) protocols. Ensure compliance with security audits, standards (e.g., ISO 27001, SOC 2), and data protection policies. Maintain system performance and plan for capacity upgrades as required. * Operational Support: Provide ongoing technical support for internal users and infrastructure services. Provide 24/7 support for mission-critical infrastructure components. Apply OS and firmware updates, antivirus definitions, and security patches in a timely manner. Create and maintain detailed documentation of infrastructure topology, configurations, and policies. Monitor compliance with internal IT and data protection policies. Analyze and optimize infrastructure for cost-efficiency and performance. * Required Skills and Experience: 5+ years of experience as a Network/System Administrator managing on-premise infrastructure. Proficiency in configuring and managing firewalls, routers, switches (e.g., Cisco, MikroTik, Fortinet, Ubiquiti). Strong experience with Windows/Linux server administration and network services (DNS, DHCP, FTP, SSH, SMTP). Solid understanding of TCP/IP, subnetting, routing, VLANs, and NAT. Expertise in setting up and managing local server rooms or data centers (power backup, physical security, ventilation, etc.). Experience with tools like Nagios, Zabbix, PRTG, or similar for infrastructure monitoring. Preferred Qualifications: Relevant certifications such as CCNA, CCNP, CompTIA Network+/Security+, or Red Hat Certified Engineer (RHCE). Experience with containerized deployments (Docker, Kubernetes) is a plus. Experience in public IP management and secure remote administration. Understanding of DevSecOps principles. Knowledge of data compliance standards (e.g., ISO 27001, GDPR) is a plus. What is on offer: Opportunity to own and lead the core infrastructure of a growing tech company. Exposure to enterprise-level network and security practices in a hands-on environment. A collaborative and innovation-driven work culture. Job Type: Full-time Pay: ₹500,000.00 - ₹1,000,000.00 per year Application Question(s): What is your notice period (in days)? What is your current annual salary (in INR)? What is your expected annual salary (in INR)? Experience: on premise infrastructure Network/System Admin: 5 years (Required) configuring and managing firewalls, routers, switches: 5 years (Required) Windows/Linux server administration: 5 years (Required) network services (DNS, DHCP, FTP, SSH, SMTP): 5 years (Required) TCP/IP, subnetting, routing, VLANs, and NAT: 5 years (Required) infrastructure monitoring tools: 5 years (Required) DevSecOps: 5 years (Required) License/Certification: CCNA, CCNP, CompTIA Network or RHCE (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person

Experience: 5+ years of Linux administration experience, specifically with RHEL 8/9. (Red Hat Enterprise Linux) ITIL/ITSM: Strong understanding of ITIL/ITSM frameworks in an enterprise support environment. Automation & Scripting: Proficiency in Bash, Python, or Ansible for system automation and configuration management. Security & Compliance: Knowledge of security best practices, firewall configurations, and access controls in Linux environments. Monitoring & Troubleshooting: Experience with monitoring tools such as Nagios, Zabbix, or Prometheus and strong diagnostic skills. Networking & Storage: Familiarity with network configurations, file systems, and storage solutions in Linux environments. Virtualization & Cloud (Desirable): Exposure to VMware, KVM, AWS, or Azure is an advantage. Communication: Excellent written and verbal communication skills for documentation and collaboration.

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards. Who We Are: While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid and remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth. Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets. Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture. Who We Are: Convoso is a leading provider of omnichannel contact center software. The company was founded on innovation and continues to push boundaries in our industry. Headquartered in Los Angeles, the company has employees around the globe. The company culture fosters team integrity, positive persistence, and continuous growth. (A heads up - we were awarded as Built In LA’s Best Places to Work in 2020, 2021 and 2022!) With Convoso, the future is bright as we continue to evolve our technology. The company’s foundational product provides the most powerful contact center software available for outbound teams. However, we are expanding our reach by relaunching an advanced version of our conversational AI product. The enhanced capabilities of our Intelligent Virtual Agent (IVA) gives our customers a competitive edge and streamlined productivity by dramatically reducing repetitive tasks. This future forward technology will allow Convoso to grow into new markets across hundreds of use cases. Convoso is looking for people who are excited about technology and the fast growing, innovative field of IVA and AI. We are a company of motivated team players driving accelerated growth in a supportive, positive culture. We celebrate a diversity of people, ideas, and backgrounds that contribute to one shared community. The Job: At Convoso, we’re constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. That’s where you come in. We are looking for a Site Reliability Engineer to devise and develop automations and provision scripts and environments, assess and maintain systems, as well as brainstorm possible improvements that can be made to our systems in the future. Stepping into this very challenging role will mean stepping into a dynamic environment. There’ll be a steep learning curve, but we believe the future belongs to those who build it. Therefore, success for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. Success would mean having a strong ability to manage multiple projects with competing deadlines. What You'll Be Doing: Manages and monitors installed systems, Networks, and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure). Ensures the highest level of systems and infrastructure availability. Installs, configures, and tests operating systems, application software, and system management tools. Design, plan and automate deployment of network communications systems. Provide documentation as required to ensure accurate and current information is available for each site network. Implements warranty and support activities. Plans and implements system automation as required for better efficiency. Oversees the development of customized software and hardware requirements. Willing to stay up-to-date with security best practices and drive implementation accordingly Collaborates with other professionals to ensure high-quality deliverables within organization guidelines, policies, and procedures. Run diagnostics to resolve customer-reported issues Deals with work process, optimization methods, and risk management tools in the given projects for successful accomplishments according to the requirements of the stakeholders. Who You Are: At least 5 years of experience in configuring enterprise-level Linux systems within a highly networked environment. Expertise in using Chef for configuration management and automation, including the creation and management of Chef cookbooks and recipes. Strong proficiency in scripting languages such as Python and Bash for automating tasks. Skilled in designing, implementing, and optimizing centralized logging solutions for effective log analysis, integration, security compliance, and incident response. Experience with MySQL or similar database systems. Familiarity with virtualization technologies such as Proxmox, KVM, QEMU, or VMware. Experience managing infrastructure with bare metal servers in data center environments. Proficient in using CI/CD tools like Jenkins (or similar) to enhance software development processes. Proactive, resourceful, and adept at managing projects and solving problems from start to finish. Expert in diagnosing and resolving complex system issues while maintaining stability and reliability. Experience working in a fast-paced startup environment. Skilled in administering and tuning application stacks such as Tomcat, Apache, Nginx, and HAProxy. Experience with monitoring systems like Grafana, Prometheus, and Zabbix. Flexible with shift work and available for overtime as needed. Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Work Perks Worth The Hype: 100% covered premiums for employees + dependents (spouse + upto four children) PTO, Paid Sick Time, Holidays Your birthday off Monthly credits toward food & beverage Employee referral bonus And a team of highly experienced and kind colleagues! HQ Office: Casual office environment & dress Fully stocked kitchen (Dietary restriction-friendly) Flexibility of Shift Free parking on office premises Show more Show less

Hiring for SQL Database Administrator #Role : SQL DBA #Location : Noida / Trivandrum #Experience : 6-9 years #Immediate to 20 days joiner #Required Skills 1. 6-8 years SQL Server experience, with 2+ years SQL Server development experience, 3+ years in Database Administration 2. SQL Server 2016 and 2019 experience required. 3. Experience with Azure 4. Extensive experience writing SQL queries and stored procedures 5. Experience optimizing queries and database objects, including advanced skills in index design and maintenance 6. Experience with SQL Server Service Broker, SQL Server in a Windows Cluster environment, and AlwaysOn Availability Groups 7. Experience with encryption including TDE and Always Encrypted 8. Experience with monitoring tools such as SQL Monitor, Zabbix, SolarWinds, Idera, System Center #Desired Qualifications: Experience in PostgreSQL is a plus #Interested candidates share your resume on radha.sharma@appsierra.in or connect on 9311818911 Show more Show less

Network Operations (NOC) (L3) Job Title: NOC L3 Engineer A NOC L3 Engineer (Network Operations Center Level 3 Engineer) is a senior-level technical professional responsible for managing and resolving the most complex network and system issues that cannot be resolved by Level 1 or Level 2 support. Job Summary: The NOC L3 Engineer provides expert-level support and resolution for escalated issues involving network infrastructure, systems, and applications. They act as the final point of escalation within the NOC and collaborate with engineering teams to identify and resolve root causes of incidents and performance issues. The L3 Engineer also contributes to the development and improvement of processes, tools, and documentation to enhance system reliability and NOC efficiency. Key Responsibilities: Serve as the highest level of technical escalation for network, server, and system issues. Diagnose and resolve complex incidents involving routers, switches, firewalls, servers, and cloud services. Perform root cause analysis (RCA) for critical incidents and implement corrective actions. Monitor system performance and network availability, using tools like SolarWinds, Zabbix, Nagios, or Splunk. Create and maintain technical documentation, standard operating procedures (SOPs), and knowledge base articles. Collaborate with L1 and L2 teams for training and knowledge transfer. Work closely with network engineers, system admins, and security teams to deploy patches, upgrades, and enhancements. Participate in on-call rotation for after-hours support. Maintain high availability of all network and server infrastructure in accordance with SLAs. Requirements: Education & Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in a NOC or IT infrastructure environment, including 2+ years in a senior or L3 role. Technical Skills: Strong knowledge of TCP/IP, BGP, OSPF, VLANs, VPNs, DNS, DHCP, etc. Hands-on experience with Cisco, Juniper, Fortinet, or similar network equipment. Proficiency with Windows and Linux server environments. Experience with cloud platforms (AWS, Azure, Google Cloud) is a plus. Scripting knowledge (e.g., Python, Bash, PowerShell) for automation is preferred. Certifications (preferred): CCNP/CCIE, JNCIP/JNCIE, RHCE, MCSE, or equivalent certifications. Soft Skills: Strong problem-solving and analytical skills. Excellent communication and documentation skills. Ability to work under pressure and handle multiple high-priority issues simultaneously. Team player with leadership qualities and a proactive approach. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹70,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person

Location – Bangalore Band – B2 Exp – 4 to 8 Yrs CTC 15 to 16 LPA Immediate Joiners Job Title: Cloud DevOps Automation Engineer with Ansible, Linux admin, power shell scripting or python scripting Primary Skill - DevOps , Python Automation, Bash/Powershell, Ansible (Advanced), Chef We are looking for DevOps Automation Engineers with back-end web application and systems-level experience to join our Fabric Development Automation team. Our passion for innovation and winning in the cloud marketplace is infectious, and we hope you will feel it with us. The Fabric Development team is dedicated to ensuring that the IBM Cloud is at the forefront of cloud technology, from API design to application architecture to flexible infrastructure services. We are running IBM's current generation cloud platform to deliver performance and predictability for our customers' most demanding workloads, at global scale and with leadership efficiency, resiliency and security. It is an exciting time, and as a team we are driven by this incredible opportunity to thrill our clients. The Development Automation Team sits at the center of our larger development effort. Team members work in areas that are used by the larger development organization and are required to work with developers and stakeholders in other teams to help solve problems. Roles & Responsibilities: Implement and automate infrastructure solutions that support IBM Cloud products and infrastructure Build & Set up test automation and pipeline frameworks Administer automated CI/CD systems and tools for development and test teams Support the compliance and security integrity of the environment Partner with other teams, managers and program managers to develop alerting and monitoring for mission-critical services Support development of new and enhance existing capabilities for our compute infrastructure services Provide technical escalation support for other Infrastructure Operations teams Required technical & professional expertise: 8+ years of infrastructure engineer with proven record for delivering high-quality, large-scale solutions 8+ years of working knowledge with one or more operating systems: RHEL, CentOS Linux, and Windows Servers Working knowledge with one or more Virtualization technologies: Citrix Hypervisor, VMware vSphere, Ubuntu KVM, etc. Working knowledge with one or more programming tools: Bash, PowerShell, Python, Ruby and Go. Working knowledge with one or more key infrastructure tools/products: Active Directory, Ansible, Chef, etc. Working knowledge with Container technologies: Kubernetes, Docker, etc. Working knowledge with Monitoring technologies: Zabbix, Splunk, etc. Working knowledge with Network and Storage technologies Working knowledge with ServiceNow, JIRA, Confluent, and GitHub Desired Additional Qualifications and Skills ("Nice to Have") Experience with Message Queues, PostgreSQL/MySQL Databases, and NoSQL Databases Experience with technologies enabling reliable data processing pipelines such as Kafka, Elasticsearch, Splunk; database and data visualization technologies for operations such as SQL dbs, Influxdb, Grafana, Kibana. Experience with event monitoring/management ecosystems like Zabbix, Nagios, Sysdig, LogDNA, ServiceNow. Skills: cloud devops , Ansible , linux , powershell , Python Scripting

Responsibilities Configure and maintain database servers and processes, including monitoring of system health and performance to ensure high levels of performance, availability and security Troubleshoot and resolve performance issues SQL Server performance tuning, including analyzing query execution plans, SQL server profiling, index design and tuning, and index maintenance strategies Database backup management and recovery Database administration related projects, as needed Respond to critical and non-critical production alerts, and availability to be on an on-call rotation schedule to provide production support when critical issues arise will be required Create requested database objects and assist with production releases Qualifications 6-8 years SQL Server experience, with 2+ years SQL Server development experience, 3+ years in Database Administration Bachelor’s degree in Computer Science or related major SQL Server 2016 and 2019 experience required. Experience with Azure Extensive experience writing SQL queries and stored procedures Experience optimizing queries and database objects, including advanced skills in index design and maintenance Experience with SQL Server Service Broker, SQL Server in a Windows Cluster environment, and AlwaysOn Availability Groups Experience with encryption including TDE and Always Encrypted Experience with monitoring tools such as SQL Monitor, Zabbix, SolarWinds, Idera, System Center Excellent problem solving and effective research skills Dedication and willingness to work some alternative schedules as necessary Effective verbal and written communication skills Self-motivated with the ability to work as part of a team or independently Experience supporting enterprise level production systems in a fast-paced, high availability server environment Desired Qualifications Experience in PostgreSQL is a plus Show more Show less

Job Title : Server Administrator On-Premise & Cloud Infrastructure Location : Ahmedabad, Gujarat, India (Work from Office) Experience : 4 6 Years Department : IT / Infrastructure & DevOps Employment Type : Full-time Keywords Server Administration, Cloud Infrastructure (AWS / Azure / GCP), VPS Providers (GoDaddy / DigitalOcean / Linode / Vultr), Linux & Windows Servers, Server Optimization, Rollback & Deployment Automation, Monitoring Tools (Zabbix / Prometheus / Grafana), Backup, Rollback & Disaster Recovery, Security & Compliance (Firewall / IAM / SSL / VPN) About The Role We are seeking a skilled and proactive Server Administrator with 35 years of hands-on experience in managing on-premise and cloud-based infrastructure. This role is central to ensuring the performance, availability, security, and scalability of our internal systems, cost effective and optimum utilization or infrastructure, staging/production environments, and DevOps pipelines. You will collaborate with developers, DevOps, and IT teams to support deployments, enforce security standards, manage infrastructure hosted across physical servers, VPS providers, and major cloud platforms (AWS, Azure, GCP), and ensure proper rollback mechanisms during deployments. Key Responsibilities Server Administration (Windows & Linux) : Install, configure, and maintain physical and virtual servers. Manage user accounts, groups, roles, and access control policies. Monitor and optimize CPU, memory, disk, and network usage. Apply security patches, updates, and software upgrades. Troubleshoot and resolve server performance issues and outages. Cloud Infrastructure Management (AWS, Azure, GCP, etc.) : Deploy, configure, and maintain cloud services including : VMs, storage, networking, and managed databases Implement cost optimization strategies and usage policies. Configure IAM roles, security groups, and cloud permissions. Monitor cloud systems using native tools like AWS CloudWatch, Azure Monitor, etc. Deployment & Rollback Management : Collaborate with DevOps and engineering teams on infrastructure deployments. Create and maintain rollback plans and scripts to recover from failed deployments. Use version-controlled configuration management to allow quick recovery to stable states. Automate and test rollback processes to ensure minimal downtime and data integrity. Document rollback procedures and ensure teams are trained to execute them when needed. Backup & Disaster Recovery : Establish and maintain backup strategies for cloud and on-prem systems. Regularly verify backup integrity and execute recovery drills. Define and implement disaster recovery plans to ensure minimal downtime. Security & Compliance : Enforce infrastructure hardening and adhere to security best practices. Manage firewalls, encryption, antivirus, and multi-factor authentication. Audit systems for vulnerabilities and apply mitigations. Handle SSL certificate management, VPN setup, and secure remote access. Monitoring & Reporting : Deploy and manage monitoring tools such as : Zabbix, Prometheus, Nagios, Grafana Create and maintain system health dashboards, uptime reports, and incident logs. Respond to alerts proactively and resolve infrastructure issues efficiently. Collaboration & Documentation : Work closely with DevOps and development teams to support CI/CD, deployments, and testing environments. Document System configurations Standard operating procedures (SOPs) Troubleshooting guides Change logs and incident resolutions Continuous Improvement : Research and recommend emerging technologies for infrastructure enhancement. Regularly review infrastructure for cost, performance, and reliability improvements. Stay current with cloud certifications, compliance standards, and industry practices. Required Skills & Qualifications 3 to 5 years of hands-on experience in server administration and infrastructure management. Strong knowledge of Windows and Linux systems administration. Proven experience with cloud platforms : AWS, Azure, GCP. Familiarity with VPS providers (DigitalOcean, Linode, Vultr, etc.). Proficient In Configuring Web servers (e.g., NGINX, Apache) Database servers (MySQL, PostgreSQL, MongoDB) DNS, SMTP, FTP, and caching servers Experience with source control hosting (GitLab, GitHub, Bitbucket) and integration with CI/CD tools. Understanding of networking concepts : TCP/IP, DNS, VPN, VLAN, routing, firewalls. Experience with monitoring and logging tools (e.g., Grafana, Prometheus, ELK stack). Knowledge of security compliance standards (e.g., ISO, SOC 2, GDPR, or internal IT audits). Good scripting skills in Bash, PowerShell, or Python for automation tasks. Preferred Skills Experience with infrastructure as code tools (Terraform, Ansible, CloudFormation). Basic knowledge of DevOps tools: Docker, Kubernetes, Helm. Experience with load balancing and high availability setups. Familiarity with SSL lifecycle management and certificate automation (e.g., Let's Encrypt). Soft Skills Strong problem-solving and critical thinking skills. Excellent communication and ability to collaborate across teams. Capable of managing priorities in a dynamic and fast-paced environment. Detail-oriented with a focus on documentation and standardization. Ability to handle conflict, resolve infrastructure bottlenecks, and support incident response. Why Join Us ? Be a foundational part of a well-established engineering and AI-focused organization. Gain exposure to hybrid infrastructure models across cloud and on-premise. Work with modern tools and practices to support real-world AI, web, and enterprise applications. Contribute to a culture of excellence, security, and reliability. (ref:hirist.tech) Show more Show less

Company Description 👋🏼We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That's where you come in! Job Description REQUIREMENTS: Experience: 7+ Years Extensive Experience with Azure cloud platform Good Experience in maintaining cost-efficient, scalable cloud environments for the organization involving best practices for monitoring and cloud governance Experience with CI tools like Jenkins and building end to end CI/CD pipelines for projects Experience with various build tools like Maven/Ant/Gradle Rich Experience with container frameworks like Docker, Kubernetes or cloud native container services Good Experience in Infrastructure as a Code (IaC) using tools like Terraform Good Experience with anyone CM tools of following: Ansible, Chef, Saltstack, Puppet Good Experience in monitoring tools like Prometheus & Grafana, Nagios/ DataDog/Zabbix and logging tools like Splunk/LogStash Good Experience in scripting and automation using languages like Bash/Shell, Python, PowerShell, Groovy, Perl. Configure and manage data sources like MySQL, Mongo, Elasticsearch, Redis, Cassandra, Hadoop, PostgreSQL, Neo4J etc Good experience on managing version control tool like Git, SVN/BitBucket Good problem-solving ability, strong written and verbal communication skills RESPONSIBILITIES: Understanding the client’s business use cases and technical requirements and be able to convert them into technical design which elegantly meets the requirements. Mapping decisions with requirements and be able to translate the same to developers. Identifying different solutions and being able to narrow down the best option that meets the client’s requirements. Defining guidelines and benchmarks for NFR considerations during project implementation Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed. Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it Understanding and relating technology integration scenarios and applying these learnings in projects Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken. Carrying out POCs to make sure that suggested design/technologies meet the requirements. Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Show more Show less

NVIDIA is looking for a world class engineer to join its multifaceted and fast-paced Infrastructure, Planning and Processes organization where you will be working as a Senior Devops and SRE Engineer. The position will be part of a fast-paced crew that develops and maintains sophisticated build & test environments for a multitude of hardware platforms both NVIDIA GPUs and Tegra Processors along with various operating systems (Windows/Linux/Android). The team works with various other business units within NVIDIA Software such as Graphics Processors, Mobile Processors, Deep Learning, Artificial Intelligence, Robotics and Driverless Cars to cater to their infrastructure & system’s needs. What You’ll Be Doing End-to-end Implementation of the Kubernetes architecture - design, deploy, hardening, networking, sizing, scaling etc. Implementing high availability clusters and disaster recovery solutions Strong System Admin experience using Configuration as Code, infrastructure-as-code with tools such as ansible, puppet, chef & terraform. Design and implement logging & monitoring solution to gain more insight into applications and system health. Implement critical metric using various analytics methods and dashboards. Craft and develop tools needed for automating workflows. Reuse AI techniques to extract useful signals about machines and jobs from the data generated. Take part in prototyping, crafting and developing cloud infrastructure for Nvidia. Participating in on-call support and critical issue coverage as a SRE engineer. What We Need To See Solid programming background in python/Go and/or similar scripting languages. Excellent debugging, problem solving and analytical skills. Strong understanding of architectural requirements and development processes involved in building reliable, robust, scalable data products and pipelines. Proficient in configuration management & IaC tools like Ansible, Puppet, Chef, Terraform Strong background with Gitlab, Jenkins, Flux, ArgoCD and/or other tools to build secure CI/CD systems. Strong expertise in Kubernetes architecture, networking, RBAC, persistent storage solutions like Trident, Ceph, EBS, Longhorn, etc. Proficient in secret management tools like hashicorp vault, aws secrets manager, etc. Proficient in data analytics/visualization & monitoring tools like Kibana, Grafana, Splunk, Zabbix, Prometheus and/or similar systems. 5+ years of proven experience. Bachelor’s or master’s degree in computer science, Software Engineering, or equivalent experience. Ways To Stand Out From The Crowd Thrives in a multi-tasking environment with constantly evolving priorities. Prior experience with large scale operations team. Experience with using and improving data centers. Expertise with windows server infrastructure. Outstanding interpersonal skills and communication with all levels of management. Ability to analyze complex problems into simple sub problems and then reuse available solutions to implement most of those. Ability to design simple systems that can work efficiently without needing much support. Ability to leverage AI/ML to proactively detect & resolve incidents, automated alert triaging, log analysis and automate repetitive workflows. With competitive salaries and a generous benefits package, we are widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our exclusive engineering teams are rapidly growing. If you’re a creative and autonomous engineer with a real passion for technology, we want to hear from you. JR1997450 Show more Show less

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards. Who We Are: While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid and remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth. Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets. Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture. Who We Are: Convoso is a leading provider of omnichannel contact center software. The company was founded on innovation and continues to push boundaries in our industry. Headquartered in Los Angeles, the company has employees around the globe. The company culture fosters team integrity, positive persistence, and continuous growth. (A heads up - we were awarded as Built In LA’s Best Places to Work in 2020, 2021 and 2022!) With Convoso, the future is bright as we continue to evolve our technology. The company’s foundational product provides the most powerful contact center software available for outbound teams. However, we are expanding our reach by relaunching an advanced version of our conversational AI product. The enhanced capabilities of our Intelligent Virtual Agent (IVA) gives our customers a competitive edge and streamlined productivity by dramatically reducing repetitive tasks. This future forward technology will allow Convoso to grow into new markets across hundreds of use cases. Convoso is looking for people who are excited about technology and the fast growing, innovative field of IVA and AI. We are a company of motivated team players driving accelerated growth in a supportive, positive culture. We celebrate a diversity of people, ideas, and backgrounds that contribute to one shared community. The Job: At Convoso, we’re constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. That’s where you come in. We are looking for a MySQL/MariaDB and Redis expert who will be responsible for assessing, designing, deploying, and maintaining complex databases as well as brainstorming possible improvements that can be made to a system in the future. What You'll Be Doing: Maintain and support MySQL/InnoDB and Redis/KeyDB databases, including creation, migrations, backups, and replications. Design, plan, and deploy database schemas while ensuring proper documentation of schemas, relationships, and data flows. Review and optimize database performance and scalability, including multi-site replication and growth-proofing. Ensure data consistency, proper backups, and high levels of database availability, stability, and scalability. Oversees and enhances the ProxySQL database proxy layer by configuring query routing rules, managing connection pools, ensuring high availability, monitoring performance metrics, implementing security measures, and maintaining configurations. Experience with large scale data with complex structure Provide best practices for database management, including capacity planning and future requirements. Collaborate with teams on testing, design implementation, tool/software selection, and system automation for efficiency. Stay updated on security best practices and implement them while resolving customer-reported issues through diagnostics. Oversee customized software/hardware development while optimizing processes and managing risks for stakeholder satisfaction Who You Are: Minimum 3 years experience configuring and supporting MySQL/MariaDB database management. Databases running in Linux environments first, with strong domain knowledge. Solid database concepts knowledge (ACID, replication, etc.) Troubleshooting skills in database performance analysis and improvements. Good knowledge of storage, networking, and other systems directly impacting database performance. Experience in the administration and performance tuning of database-related tools and environments. Experience with monitoring systems like Grafana,Prometheus, Zabbix etc Experience with executing, and assisting with large-scale system deployments, ensuring high availability and performance. Preferably, skilled in system scripting and automation to streamline deployment processes and operational tasks, utilizing tools such as Ansible, Chef, and Terraform. Working knowledge of scripting languages such as Shell, Perl, Ruby or Python. Proven working experience in configuring and troubleshooting Linux-based environments. Strong work ethic and communication skills both spoken & written Flexibility to work a variety of shifts with availability to work overtime BS/MS degree in Computer Science, Engineering or a related subject. Work Perks Worth The Hype: 100% covered premiums for employees + dependents (spouse + upto four children) PTO, Paid Sick Time, Holidays Your birthday off Monthly credits toward food & beverage Employee referral bonus And a team of highly experienced and kind colleagues! HQ Office: Casual office environment & dress Fully stocked kitchen (Dietary restriction-friendly) Flexibility of Shift Free parking on office premises Show more Show less

Job Summary We are looking for an experienced, self-motivated and proactive System Engineer with 5-7 years of experience to join our dynamic team. The ideal candidate will have a strong background in customer service, systems administration, network concepts, performance optimization, and troubleshooting in multi-platform environments. You will be responsible for managing, monitoring, and optimizing our infrastructure, ensuring high availability and performance across our systems and applications. This position requires a high level of collaboration with other departments around the globe to support both regional and global efforts. About Milliman Milliman is among the world's largest providers of actuarial and related products and services. The firm has consulting practices in healthcare, property & casualty insurance, life insurance and financial services, and employee benefits. Founded in 1947, Milliman is an independent firm with offices in major cities around the globe. About Milliman’s GCS IT Team GCS IT (Global Corporate Services Information Technology) plays a critical role in supporting firm wide technologies, security framework, and application landscape of the firm. Its responsibilities encompass a wide array of functions that are essential for the organization's innovation and entrepreneurial efforts, and seamless operations. Key Responsibilities Infrastructure Management : Manage and maintain Windows/Linux-based servers, Windows and Mac endpoint management, Knowledge of virtualization administration such as Hyper-V or VMWare or both, Manage Microsoft Entra ID, Exchange Online, One Drive and Intune, Sound knowledge of Single Sign-On Management (For ex: Okta), SQL database maintenance and basic configuration, and Azure resource deployment and management. Perform regular system updates, patches, backups, and vulnerability remediation. Performance Optimization Monitor system performance, resolve bottlenecks, and optimize resources for scalability and availability. Conduct system performance assessments and provide recommendations for improvement. Define metrics and establish targets, driving process and service improvements. Automation & Scripting Develop and maintain automation scripts using tools like Terraform, Bash, PowerShell, or Python scripting to streamline workflows, system configuration, and software deployment. Troubleshooting & Support Be self-directed in diagnosing, troubleshooting, and resolving issues related to system performance, network connectivity, software, hardware, and applications in accordance with SLA standards. Alert management with escalation to appropriate team. Participate in on-call support rotation. Collaboration & Documentation Collaborate with cross-functional teams (development, DevOps, infrastructure, practice support teams, etc.) to support system deployments and integrations. Prepare and maintain detailed documentation for system configurations, processes, and troubleshooting steps. Experience Required Skills & Attributes: 5-7 years of experience as a System Engineer or in a similar role, automating day-to-day tasks, system implementation, administration, and troubleshooting, use data to create reports and present findings, administer M365 services and Microsoft-based systems, and improve operational tasks. Technical Skills Microsoft 365 Services – Entra ID, Exchange online, OneDrive and Intune Microsoft Active Directory and Windows Operating Systems Configuration and Administration Strong experience with server operating systems (Linux, Windows) Knowledge of cloud platforms (AWS, Azure, or Google Cloud) Experience with virtualization technologies (VMware, Hyper-V, etc.) Experience in managing single sign-on (Okta, Microsoft Azure SSO etc.) Proficiency in system automation and scripting (Python, Shell, PowerShell, Terraform, etc.) Experience with monitoring tools (Logic Monitor, New Relic, Nagios, Zabbix, etc.) Experience with backup and disaster recovery systems (For example: Rubrik) Experience with vulnerability management and patch management (For Example: Qualys) Soft Skills Strong analytical and problem-solving skills Excellent communication and documentation skills Ability to work independently and as part of a team Detail-oriented with a focus on system reliability and performance Required Qualifications Bachelor's degree in computer science, information technology, or a related field (or equivalent experience). Relevant certifications (e.g., ITIL, Microsoft Certified: Azure Fundamentals, etc.) are a plus. Show more Show less

Site Reliability Engineer Job Description: Requirements: We are seeking a proactive and technically strong Site Reliability Engineer (SRE) to ensure the stability, performance, and scalability of our Data Engineering Platform. You will work on cutting-edge technologies including Cloudera Hadoop, Spark, Airflow, NiFi, and Kubernetesensuring high availability and driving automation to support massive-scale data workloads, especially in the telecom domain. Key Responsibilities Ensure platform uptime and application health as per SLOs/KPIs Monitor infrastructure and applications using ELK, Prometheus, Zabbix, etc. Debug and resolve complex production issues, performing root cause analysis Automate routine tasks and implement self-healing systems Design and maintain dashboards, alerts, and operational playbooks Participate in incident management, problem resolution, and RCA documentation Own and update SOPs for repeatable processes Collaborate with L3 and Product teams for deeper issue resolution Support and guide L1 operations team Conduct periodic system maintenance and performance tuning Respond to user data requests and ensure timely resolution Address and mitigate security vulnerabilities and compliance issues Technical Skillset Hands-on with Spark, Hive, Cloudera Hadoop, Kafka, Ranger Strong Linux fundamentals and scripting (Python, Shell) Experience with Apache NiFi, Airflow, Yarn, and Zookeeper Proficient in monitoring and observability tools: ELK Stack, Prometheus, Loki Working knowledge of Kubernetes, Docker, Jenkins CI/CD pipelines Strong SQL skills (Oracle/Exadata preferred) Familiarity with DataHub, DataMesh, and security best practices is a plus Strong problem-solving and debugging mindset Ability to work under pressure in a fast-paced environment. Excellent communication and collaboration skills. Ownership, customer orientation, and a bias for action

Site Reliability Engineer Job Description: Requirements: We are seeking a proactive and technically strong Site Reliability Engineer (SRE) to ensure the stability, performance, and scalability of our Data Engineering Platform. You will work on cutting-edge technologies including Cloudera Hadoop, Spark, Airflow, NiFi, and Kubernetesensuring high availability and driving automation to support massive-scale data workloads, especially in the telecom domain. Key Responsibilities Ensure platform uptime and application health as per SLOs/KPIs Monitor infrastructure and applications using ELK, Prometheus, Zabbix, etc. Debug and resolve complex production issues, performing root cause analysis Automate routine tasks and implement self-healing systems Design and maintain dashboards, alerts, and operational playbooks Participate in incident management, problem resolution, and RCA documentation Own and update SOPs for repeatable processes Collaborate with L3 and Product teams for deeper issue resolution Support and guide L1 operations team Conduct periodic system maintenance and performance tuning Respond to user data requests and ensure timely resolution Address and mitigate security vulnerabilities and compliance issues Technical Skillset Hands-on with Spark, Hive, Cloudera Hadoop, Kafka, Ranger Strong Linux fundamentals and scripting (Python, Shell) Experience with Apache NiFi, Airflow, Yarn, and Zookeeper Proficient in monitoring and observability tools: ELK Stack, Prometheus, Loki Working knowledge of Kubernetes, Docker, Jenkins CI/CD pipelines Strong SQL skills (Oracle/Exadata preferred) Familiarity with DataHub, DataMesh, and security best practices is a plus Strong problem-solving and debugging mindset Ability to work under pressure in a fast-paced environment. Excellent communication and collaboration skills. Ownership, customer orientation, and a bias for action

Role & responsibilities Job Description: As a Senior PHP Developer, you will play a crucial in designing, developing, and maintaining robust web applications and monitoring solutions. You will work closely with cross-functional teams to ensure high-quality software delivery and optimal system performance. Key Responsibilities: Develop and maintain web applications using PHP, ensuring high performance, security, and scalability. Design and implement monitoring solutions using Zabbix to track system performance and availability. Write efficient and optimized SQL queries to interact with MySQL databases, ensuring data integrity and performance. Collaborate with front-end developers to integrate user-facing elements with server-side logic. Troubleshoot and resolve issues related to application performance, security, and functionality. Conduct code reviews and provide mentorship to junior developers, promoting best practices and coding standards. Stay updated with the latest industry trends and technologies to continuously improve skills and knowledge. Document development processes, code changes, and system configurations for future reference. Qualifications: Bachelors degree in Computer Science, Software Engineering, or a related field. 5+ years of experience in PHP development with a strong focus on building web applications. Extensive experience with Zabbix for system monitoring and performance management. Proficient in MySQL, including database design, optimization, and complex query writing. Strong understanding of web technologies, including HTML, CSS, and JavaScript. Familiarity with version control systems, preferably Git. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Preferred Skills: Experience with PHP frameworks such as Laravel, Symfony, or CodeIgniter. Knowledge of RESTful APIs and web services. Familiarity with cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker). Understanding of Agile methodologies and experience working in Agile teams. Preferred candidate profile

Monitoring entire infrastructure of using various monitoring tools like SCOM, SolarWinds, Telegraph, OEM. Monitoring various types of alerts like CPU Utilization Memory Utilization Database related alerts DR Replication issues Backup Failure Alerts Exchange Mail Queue Threshold Alerts Service Mailbox quota breach alert Adobe Experience Manager / Site 24/7 Alerts Application URL Alerting Scheduling Maintenance Mode for planned Activity. Daily repeat CI analysis of events/alerts/incident and raising proactive problem tickets which helps in reduction of major incident. Handling Major Incidents, Driving the major incident bridge, sending communication about major incident to stake holders. CMDB Inventory Management Onboarding and Offboarding of Device's are commissioned/decommissioned. Coordinating with Service Provider for MPLS related outage Daily follow ups with Regional and internal teams to ensure all the node are up and running fine.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The Event Manager is responsible for managing and optimizing event monitoring processes, focusing on alert tuning and correlation to enhance the efficiency and effectiveness of IT operations. This role plays a key part in ensuring that alerts are actionable, reducing noise, and improving response times. The Event Manager collaborates closely with IT teams, clients, and stakeholders to refine monitoring strategies and ensure alignment with business priorities. The ideal candidate has a strong background in IT event management, monitoring tools, and automation, with a keen focus on continuous improvement to drive operational excellence. Responsibilities: Strategic Planning Develop and implement strategies for alert tuning and event correlation to monitor new technologies, improve monitoring effectiveness and reduce unnecessary noise. Collaborate with clients to understand business requirements and ensure event management aligns with operational goals. Continuously evaluate and refine event management processes to improve response times and incident resolution. Optimization and Analysis Analyze client environments and monitoring data to identify patterns, redundancies, and inefficiencies in alerts. Optimize alert thresholds, rules, and correlation logic to ensure alerts are actionable and relevant. Partner with clients and internal teams to implement best practices for event management and monitoring. Leverage automation to improve event correlation and reduce manual intervention. Collaboration and Communication Work closely with IT service delivery teams to ensure proper integration and alignment of event management processes with broader IT operations. Act as a liaison between clients, monitoring teams, and leadership to communicate event management improvements and outcomes. Provide recommendations and updates to stakeholders on event optimization initiatives and their impact on service delivery. Operational Excellence Oversee the configuration and maintenance of monitoring tools to ensure optimal performance and alignment with client needs. Ensure adherence to ITIL principles and other relevant frameworks in event management processes. Develop and maintain documentation for event management workflows, alert tuning processes, and correlation strategies. Track and report on event management performance metrics, including alert volumes, false positives, and response times. Training and Enablement Provide training and guidance to internal teams and clients on event management best practices, tools, and processes. Foster a culture of continuous improvement and learning within the event management function. Desired Skills and Experience: 5+ years of experience in IT operations, event management, or monitoring systems, with a focus on optimizing alerts and event correlation. Strong understanding of monitoring tools, with experience in Elastic, LogicMonitor, or ServiceNow preferred . Experience with alert tuning, event correlation, and automation to optimize IT operations. Familiarity with ITIL and Service Management processes (e.g., incident, problem, change management). Strong analytical skills, with the ability to assess data and identify opportunities for improvement. Excellent communication and collaboration skills, with the ability to work effectively with clients and cross-functional teams. Experience with scripting or automation frameworks (e.g., Python, PowerShell) is a plus. Organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously. A proactive mindset focused on problem-solving and driving continuous improvement. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BTP Integration Suite, Whats Up Gold,Zabbix Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Ensure timely project delivery Provide guidance and support to team members Professional & Technical Skills: Must To Have Skills: Proficiency in SAP BTP Integration Suite Strong understanding of integration concepts Experience in designing and implementing integration solutions Knowledge of SAP Cloud Platform services Hands-on experience with SAP Cloud Integration Experience in API management Additional Information: The candidate should have a minimum of 5 years of experience in SAP BTP Integration Suite This position is based at our Pune office A 15 years full-time education is required Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Systems Monitoring Tools Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary Looking for dynamic professional who is up to challenge the usual.We are looking for talented individual who loves to automate and monitor, bring efficiency to the operations, navigate the unknown and find a better way of doing things. Roles & Responsibilities Develop and maintain automation solutions for global configuration and releases Develop and maintain monitoring solutions application, Infrastructure, Cloud platforms, Paas and SaaSAdministration of Orchestration and monitoring toolsMaintain agents health Professional & Technical Skills Expertise in Puppet or Ansible or Chef (Administration and Development)Strong experience in any scripting language (Python/PowerShell/Shell etc.)Good knowledge to any monitoring tools like CheckMK, Zabbix , Spectrum, Nagios etc.Working knowledge of OS like Linux/Unix or WindowAnalytical mind and problem-solving aptitudeFlexibility and learning zealAbility to work with multiple internal teams to provide the best experience for our customersGood communication skills Additional information Good to have experience managing large-scale infrastructures in production environments with multiple servers or clusters.Good to have experience on any cloud platform like AWS/Azure/OCI etc.Good to have Database knowledge (SQL, relational database concept)15 year of full time education Qualification 15 years full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP ABAP Development for HANA, whatsup gold ,zabbix Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will also perform maintenance, enhancements, and/or development work, contributing to the overall project success. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with team members to analyze, design, and develop software solutions. Participate in code reviews and provide constructive feedback. Troubleshoot and debug software applications to ensure optimal performance. Stay updated with industry trends and best practices in software development. Assist in the documentation of software designs, requirements, and processes. Professional & Technical Skills: Must To Have Skills: Proficiency in SAP ABAP Development for HANA. Strong understanding of SAP HANA database concepts. Experience in developing and optimizing ABAP code for performance. Knowledge of SAP Fiori and UI5 development is a plus. Hands-on experience in integrating SAP modules and third-party applications. Additional Information: The candidate should have a minimum of 3 years of experience in SAP ABAP Development for HANA. This position is based at our Mumbai office. A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Systems Monitoring Tools Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary Looking for dynamic professional who is up to challenge the usual.We are looking for talented individual who loves to automate and monitor, bring efficiency to the operations, navigate the unknown and find a better way of doing things. Roles & ResponsibilitiesDevelop and maintain automation solutions for global configuration and releases Develop and maintain monitoring solutions application, Infrastructure, Cloud platforms, Paas and SaaSAdministration of Orchestration and monitoring toolsMaintain agents health Professional & Technical Skills Expertise in Puppet or Ansible or Chef (Administration and Development)Strong experience in any scripting language (Python/PowerShell/Shell etc.)Good knowledge to any monitoring tools like CheckMK, Zabbix , Spectrum, Nagios etc.Working knowledge of OS like Linux/Unix or WindowAnalytical mind and problem-solving aptitudeFlexibility and learning zealAbility to work with multiple internal teams to provide the best experience for our customersGood communication skillsAdditional informationGood to have experience managing large-scale infrastructures in production environments with multiple servers or clusters.Good to have experience on any cloud platform like AWS/Azure/OCI etc.Good to have Database knowledge (SQL, relational database concept)The candidate should have a minimum of 5 years of experience in Automation & Monitoring Tools.A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BTP Integration Suite, Whats Up Gold,Zabbix Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Lead the design, development, and implementation of applications. Collaborate with team members to ensure project success. Provide technical guidance and support to team members. Identify and resolve technical issues in a timely manner. Stay updated on industry trends and best practices. Professional & Technical Skills: Must To Have Skills: Proficiency in SAP BTP Integration Suite. Strong understanding of cloud integration technologies. Experience in designing and implementing scalable solutions. Knowledge of API management and integration patterns. Additional Information: The candidate should have a minimum of 3 years of experience in SAP BTP Integration Suite. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education

Skills: Data Center, firewall, routing, load balancer, switching, LoadBalancer, Network & Security, Job Description Position L1 - Network & Security O&M Work Location Guwahati, Assam. Scope Provide 24x7 operational support for network data center components (Routers, Switches, Network Firewalls, Load Balancers, etc.) installation, management, monitoring, configuration and troubleshooting expertise inclusive of passive components. To provide expertise for configuration, management and troubleshooting Security Infrastructure components like Network Firewalls/ IDS/ IPS/DDOS etc. Maintaining Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest standards and Turn-Around Time (TAT) as agreed. Technical Skills Strong knowledge of data center network technologies, including: ACI, Nexus Switches, Firewall and Load balancersKnowledge and experience in configuring & troubleshooting of Security devices (Firewalls/ IDS/ IPS), Load balancers and Web application firewalls.Configuration of routing & switching protocols like BGP, OSPF, STP, RSTP, etc. and troubleshooting of the sameIntegration with Infrastructure Components like Active Directory (AD)/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Logging Servers, etc.Expert level knowledge of IP addressing schemes (IPv4 & IPv6)Advanced Level of configurations for high availability like Active-Passive or Active-Active Cluster setup, etc. applicable for Disaster Recovery scenarios with pre-defined RTO & RPO.Should have worked in Remote Management environment using tools. The Key Responsibilities Are Highlighted Below. The Candidate Is Monitor and maintain network health, availability, and performance using NMS tools like SolarWinds, PRTG, Zabbix, or Nagios.Troubleshoot and resolve complex network issues related to routing, switching, firewalls, and load balancers.Enforce security policies within the data center network, including firewall rules, VPN tunnels, and access controls.Perform regular firmware updates, patches, and software upgrades on network devices.Maintain updated network diagrams, standard operating procedures (SOPs), and configuration documents.Assist in managing data center network security policies, including firewalls, VPNs, and access controls.Execute new deployments, migrations, and capacity expansions across data centers.Primary responsibility would be to recover the network from any outage and ensure timely performance management activities are being carried out.Expected to coordinate for repairs, replacements, patches or upgrades of hardware/ software with third party vendors / OEMs and business partner in order to minimize impact to SLA by following Material Management & Movement processes (if required).Expected to assist in troubleshooting connectivity failures which impact services like Monitoring, Backup, etc. Expected to provide inputs for Shift-wise/ Daily/ Weekly/ Monthly reporting requirements in addition to the Asset Management record updation/ modification requirements. Requirements Should have technical OEM certifications for Network & Security products or technologies (Routers, Switches, Load Balancers, WAN Accelerators, Firewalls, IDS/IPS, VPN Gateways, etc.)Knowledge or experience of using Enterprise Service Management tools for automated testing, Monitoring (for OS, Network, Applications, etc.), Event correlation engines, Service desk (ITIL compliance, workflow and Self Service), etc.Exposure to technologies like Cisco ACI, FTD firewalls, load balancersDemonstrated problem solving skills, strong conceptual and analytical skills along-with ability to work as an effective team member.Effective written and verbal communication for team collaboration and Strong troubleshooting and analytical skills.Soft skills Interpersonal relationship management, Time Management Who Can apply? B.E./B.Tech in Electronics/ Computers/ IT/ Electronics & Telecommunication/ or other relevant streams.Experience of 2 to 4 Years in the field network operations, preferably in Data Centers, Large Enterprise Setup, Mission Critical IT Infrastructure in Telecom/ Banking/ etc.

LOGIC SYSTECH PRIVATE LIMITED is looking for Servicedesk Technician to join our dynamic team and embark on a rewarding career journey. Incident Management : Logging, tracking, and resolving support requests or incidents using ticketing systems like ServiceNow, Jira, or Zendesk. Technical Support : Troubleshooting and resolving issues with desktops, laptops, printers, mobile devices, and software applications. User Account Management : Creating, modifying, and deactivating user accounts in Active Directory, email systems, and other platforms. Remote Support : Assisting users remotely via tools like TeamViewer, Remote Desktop, or Zoom. Documentation : Updating knowledge bases, documenting fixes, and following ITIL practices. Escalation : Escalating complex issues to Level 2/3 support or specialized teams when necessary.