Your Gateway To a Global Career!! Join MNC'S through us/ package 6.5L

0 - 5 years

2 - 6 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Medwin : 6360064569

(Please send us a message on WhatsApp in case the numbers are busy).

Medwin : 6360064569

Join a global leader in technology and business solutions, and become a part of our

FRESHERS: 25K + INCENTIVES

EXP: UPTO 4.9 LPA( 30% HIKE ON YOUR CURRENT CTC) + INCENTIVES

BOTH WAYS CAB PROVIDED UPTO THE RADIUS OF 25KMS

If interested:

Contact Anisul

PH NO: 7996177000 ( if the call is unanswered , drop you resume in the same number in whatsapp)

SKILLS REQUIRED:

  • Proficiency in handling

    international voice processes

  • Basic understanding of

    customer service tools

    and CRM systems

  • Ability to follow

    process workflows

    and escalation procedures

  • Basic troubleshooting skills for products, services, or applications

Communication Skills

  • Excellent verbal communication

    in

    English

    (mandatory)

  • Neutral or global accent preferred

  • Active listening and empathy to handle diverse customers

  • Ability to

    convey information clearly

    and professionally

Soft Skills

  • Strong

    customer service orientation

  • Problem-solving

    and

    analytical thinking

  • Patience

    and

    emotional intelligence

    for handling challenging queries

  • Adaptability

    to work in dynamic environments

  • Team player with collaborative mindset

Additional Requirements

  • Willingness to work in

    24/7 rotational shifts, including night shifts

  • Ability to

    multitask

    and handle high call volumes

  • Basic knowledge of

    MS Office

    and typing proficiency

  • Prior experience in

    BPO / international voice process

Role & responsibilities

  • Handle inbound and outbound international customer calls.

  • Provide accurate information and resolve client queries efficiently.

  • Ensure high-quality customer experiences through effective communication.

  • Collaborate with internal teams to escalate and resolve issues when needed.

Preferred candidate profile:

Excellent verbal communication

  • Ability to

    multitask

    and handle high call volumes

  • Basic knowledge of

    MS Office

    and typing proficiency

  • Prior experience in

    BPO / international voice process

    is a plus.

WHY JOIN US?

  • Opportunity to

    work with global clients.

  • World-class

    training and upskilling programs.

  • Inclusive, diverse, and supportive work culture.

  • Attractive salary with performance-based incentives.

  • Both ways cab.

Salary & Benefits

  • Competitive CTC based on experience.

  • Performance bonuses and night-shift allowances.

  • Health insurance and other employee benefits.

Apply Now and Take the First Step Towards a Global Career!

Best regards,

Medwin : 6360064569

Role:

Role:

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