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Jones Lang LaSalle Property Consultants (India) Pv t. Ltd.

2 - 4 years

4 - 6 Lacs

Mumbai

Posted:10 hours ago| Platform:

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Skills Required

relationship management Customer Service Communication skills Employee Relation Performance Excellence SLA Conflict Resolution Complaint Handling

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Work from Office

Job Type

Full Time

Job Description

Key Responsibilities Establish direct relationship with the employees Single Point of Contact of employees Respond and close all feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines of the area allocated Report any concerns or patterns in employee feedback periodically to Manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Support in client specific initiatives such technology roll-outs, benchmarking, best practices etc. Addressing and escalating customer complaints. Take daily customer feedback & Maintain good POY score. Always maintain grooming standards set by the organization On-site Mumbai, MH

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