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Jones Lang LaSalle (JLL)
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Workplace Experience Enabler

Workplace Experience Enabler

Jones Lang LaSalle (JLL)

1 - 3 years

5 - 8 Lacs

hyderabad

Posted:2 days ago| Platform:

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Skills Required

ms office suite selection process hospitality service level hotel management employee engagement investment management customer complaints commercial real estate recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Title: Amenities Workplace Enabler

Workplace Enabler is responsible for creating a delightful, customer-centric experience for the employees of a large upscale premises
This role emphasizes the importance of Food & Beverage (F&B) services as a key component of the overall workplace experience The enabler ensures outstanding service by managing cafeteria operations, engaging with employees, and acting as the single point of contact for daily needs Working across rotational shifts, the enabler maintains visibility and ensures seamless operations, contributing to a vibrant and engaging environment

Key Responsibilities:
Manage cafeteria floors during peak times, such as evening rush and dinner hours, to ensure efficient service and smooth operations Conduct regular rounds to itor food and beverage offerings, ensuring machines, cleanliness, and t essentials are maintained Promote awareness of new food programs, offers, and specialties to employees Address and escalate customer complaints promptly to guarantee swift resolution Gather daily customer feedback to uphold a high POY score and report concerns or patterns to the Assistant Manager Uphold grooming standards set by the organization and ensure compliance with hygiene and safety regulations Build direct relationships with employees and act as the single point of contact Respond to and resolve all feedback within defined Service Level Agreements (SLAs) Share observations regarding any misalignment with defined guidelines of the allocated area Execute employee engagement events and participate in promotional activities that align with client expectations Foster an environment that supports teamwork, cooperation, performance excellence, and personal success Support client-specific initiatives such as technology roll-outs, bench king, and best practices Conduct periodic connects with points of contact from different businesses to understand their service perspective

Ideal Experience:

Bachelors degree or Degree in Hotel Management, or a related field

1-3 years of experience in Food and Beverage service within the hospitality industry

Ability to adapt in a fast-paced working environment and ver ility in meeting changing client needs and requirements

Proficiency in MS Office suite

Excellent verbal and written communication skills

Personal Characteristics:

Natural communicator who enjoys engaging at all levels

Creative mindset

Self-motivated and confident

Exhibits honesty and trustworthiness

Open to new ideas and willing to challenge the status quo

Works well with diverse teams from various countries and cultures

Location:

On-site -Hyderabad, TS

For more information about how JLL processes your personal data, please view our Candi Privacy Statement

For additional details please see our career site pages for each country

For candi in the United States, please see a full copy of our Equal Employment Opportunity policy here

Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities
If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you email us at
This email is only to request an accommodation Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL

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Workplace Experience Enabler