3586 Workforce Management Jobs - Page 6

To drive B2B sales growth in the wire and cablesegment by identifying new business opportunities, managing key accounts,building strong relationships with industrial clients, and ensuring consistentrevenue generation through strategic sales planning and execution Accountabilities Sales Target Achievement Achieve primary and secondary sales targets in the assigned territory. Ensure timely collection of dues from customers and dealers. - Plan and execute sales strategies. Approve customer-specific sales plans within defined limits. Customer Base Expansion Identify and onboard new customers and dealers. Conduct potential mapping and develop extraction plans. Recommend and finalize dealer appoin...

To drive B2B sales growth in the wire and cablesegment by identifying new business opportunities, managing key accounts,building strong relationships with industrial clients, and ensuring consistentrevenue generation through strategic sales planning and execution Accountabilities Sales Target Achievement Achieve primary and secondary sales targets in the assigned territory. Ensure timely collection of dues from customers and dealers. - Plan and execute sales strategies. Approve customer-specific sales plans within defined limits. Customer Base Expansion Identify and onboard new customers and dealers. Conduct potential mapping and develop extraction plans. Recommend and finalize dealer appoin...

Role Overview: You will be responsible for driving the vision, strategy, and execution of mobile-first experiences that boost adoption and elevate employee satisfaction and engagement across a wide range of industries around the globe. Key Responsibilities: - Define and own the mobile product vision and roadmap for employee-facing features across iOS and Android platforms. - Partner closely with design and engineering to create simple, high-impact mobile experiences tailored to the needs of frontline workers. - Lead user research efforts with frontline employees and managers to uncover pain points, validate ideas, and guide product direction. - Collaborate cross-functionally with engineering...

Kronos Support, functional administrator, troubleshoot the interfaces, configure time clock, functional administration, Work Force Dimension, reporting, scheduling, accruals, Join in 15 D Implement Kronos solutions for timekeeping & WFM management Provident fund Health insurance Work from home

Job Description We are seeking an experienced Oracle HCM Functional Consultant with a strong background in implementing and supporting Time and Labor (T&L) and Absence Management modules. The ideal candidate will have hands-on experience with Oracle HCM Cloud and a proven track record of working on full-cycle implementations, business process analysis, configuration, testing, and user support. Key Responsibilities: Implementation and Configuration: Lead the implementation of Oracle HCM Time and Labor (T&L) and Absence Management modules for clients. Work closely with business stakeholders to understand requirements and configure solutions that meet the client's needs. Conduct workshops and t...

We are looking for a skilled professional with 6 to 8 years of experience to join our team as a UKG Data Analytics specialist. The ideal candidate will have a strong background in data analytics and excellent problem-solving skills. Roles and Responsibility Analyze complex data sets to identify trends and patterns, providing insights to stakeholders. Develop and maintain databases and data systems to support business intelligence initiatives. Collaborate with cross-functional teams to design and implement data-driven solutions. Create reports and dashboards to communicate findings and recommendations to senior management. Identify areas for process improvement and implement changes to increa...

As a Sr Executive in our Contact Center Control Tower, you will be central to ensuring smooth and efficient operations. You'll be responsible for managing MIS, Workforce Management (WFM), and Real-Time Management (RTM) functions. Your key focus will be on monitoring real-time performance, analyzing data to identify trends and issues, deriving actionable insights, and driving course correction to optimize our sales and customer support teams. MIS & Reporting: Develop and maintain key performance reports and dashboards. Ensure data accuracy for decision-making. Workforce Management (WFM): Oversee scheduling, forecasting, and capacity planning to meet operational needs. Real-Time Management (RT...

5 - 7 years of experience in UKG Pro WFM project implementation experience in Retail or any other releavant industry. Broad knowledge of labour management, HCM, scheduling and leave management products. Strong knowledge of WFD configuration, reporting, and data migration. Ability to understand Enterprise Bargaining Agreement and convert them relevant workbooks. UKG WFM Pro (Dimensions) certified is added advantage Excellent problem-solving, communication, and stakeholder management skills.

Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for Resource Management,Workforce management,Bench Analysis & Management, PMO, operations, utilization, Fulfilment fostering growth and innovation. We are seeking talented professionals with 12 to 18 years of experience in to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. To proceed to the next step of the recruitment process, please provide us with the following details with Updat...

Job Overview: Rollout Project Manager is responsible for managing the tasks required to coordinate the configuration, testing and deployment of the various CAC aftersales support solutions into the specified international markets. The MBRDI Project Manager will ensure that project milestones are met, and defined scope maintained while coordinating across stakeholders in multiple geographies. Tasks & Responsibilities Manage the specified tasks assigned by the CAC program lead/Epic Owner Maintain project momentum by steering project team members to meet task deadlines Coordinate with internal stakeholders across different time zones Identify, track, and mitigate risks and issues on specified t...

Job Title: Principal Software Engineering (Boomi WFD) Location: Pune Experience Range: 6-13 Years of industry exp (min 3-4 years in Boomi & WFD) Qualification: BE/Btech/Any equivalent Bachelor's degree Purpose of the Position: The Principal Engineer is responsible for creating solutions for global customer needs to meet their interfacing requirements with products in their environment. The interfacing requirements could be creating different kind of repeatable and highly configurable Boomi integrations and BPM Activiti workflows and creating automated test scripts to test the integrations. The Engineer should have in-depth knowledge of the Boomi and some knowledge of related tools like Postm...

About The Role Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

About The Role - Grade Specific Your role: Key role and responsibility will be to provide support to Non-lending, savings, deposits and checking account bank customers throughout their lifecycle, actioning requests and executing processes required to service and maintain products and services in line with Customer Group policies and procedures. Keeping the end customer front of mind, you will action every request, decision, task and outcome by demonstrating care, empathy, and confidence, building trust, taking ownership, and acting with integrity towards our customers, partners and brokers at all timesCollege degree in with 0-2 years relevant work experience in similar processes with good or...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of Cash Applications, The Cash Applications Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they handle standard cash application transactions and customer account clearing activities in accordance with cash a...

About The Role - Grade Specific Your Role: Key role and responsibility will be to work closely with internal and external stakeholders, brokers, and supplier partners, to ensure that all settlement activities are carried out in compliance with relevant regulations, policies, and procedures, actioning requests and executing processes required to manage settlement and funding activities through to completion. provide support to lending customers throughout their lifecycle, actioning requests and executing processes required to service and maintain products and services in line with customer Group policies and procedures.Keeping the end customer front of mind, action every request, decision, ta...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of Credit Management, The Credit Management Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they handle standard credit management transactions including customer order hold and order release About The Role - ...

About The Role Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to...

We are looking for a Customer Relationship Manager (CRM) to manage and grow our client relationships. You will be the main point of contact for clients, ensuring satisfaction, loyalty, and repeat business. You will work closely with sales and marketing teams to understand client needs, resolve issues, and identify opportunities for upselling. Key Responsibilities: Build and maintain strong relationships with clients. Address client queries and resolve issues promptly. Identify opportunities to upsell or cross-sell products. Collaborate with internal teams to meet client needs. Monitor client feedback and suggest improvements. Qualifications: Bachelors degree in Business, Marketing, or relate...

Skills Required: B. Tech / M. Tech / M.Sc. (IT) Minimum 8- 12 years of experience Key Responsibilities Provide technical assistance and support to end-users for IT-related issues, including hardware, software, network connectivity, and system problems. Perform routine checks, updates, and preventive maintenance to ensure optimal performance, availability, and reliability. Implement and enforce IT security measures, policies, and procedures to protect sensitive data and systems. Assist users with IT inquiries, requests, and problems. Coordinate with vendors, perform upgrades, and ensure compliance with licensing requirements. Prepare regular reports on IT performance, system health, service l...

We are seeking an experienced Oracle HCM Functional Consultant with a strong background in implementing and supporting Time and Labor (T&L) and Absence Management modules. The ideal candidate will have hands-on experience with Oracle HCM Cloud and a proven track record of working on full-cycle implementations, business process analysis, configuration, testing, and user support. Key Responsibilities: Implementation and Configuration: Lead the implementation of Oracle HCM Time and Labor (T&L) and Absence Management modules for clients. Work closely with business stakeholders to understand requirements and configure solutions that meet the client's needs. Conduct workshops and training sessions...

Wise Payments is hiring for Workforce Management Senior Specialist roles in Kolkata for Hyderabad location. Below are the details. Job Location: Hyderabad (candidates must relocate to Hyderabad from Kolkata) Role: Workforce Management Senior Specialist Salary: 11 LPA to 20 LPA + RSUs Benefits: Insurance, 2 way transport and meals in office (2 times a week) & Relocation benefit of 75,000 INR (one time payment) Shifts & week offs: Rotational Work mode: In office (Hyderabad) Experience: 3 year to 10 years Link to apply: https://wise.jobs/job/workforce-management-senior-specialist-in-hyderabad-jid-1822 (Copy and paste this link in a browser to apply) The application deadline is November 5, 2025 ...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful...

IZee Manpower is Hiring for their Client Real Time Analyst (RTA) /Work Force Management (WFM) Location: Gurgaon Experience Required: Minimum 3+ Years Availability: only Immediate to 15 Days Roles & Responsibilities: Monitor and manage Service Level Agreements (SLA) as per process Statement of Work (SOW) . Conduct Root Cause Analysis (RCA) for SLA deviations (Intraday and EOD) and share timely insights with Ops/WFM leadership. Track Agent and Site-level performance , including schedules, schedule adherence, and shrinkage (in-office and out-of-office). Manage and optimize Non-Productive Activities (NPA) and associate breaks to avoid SLA impact. Maintain records of exception inputs shared by Op...