1 - 6 years
4 Lacs
Posted:1 hour ago|
Platform:
Remote
Full Time
Roles and Responsibilities: Customer Calls: Proactively call customers to understand their needs, provide information about our products/services, and address any inquiries they may have. Order Placement : Accurately take customer orders over the phone, ensuring all details are entered correctly and the right products are recommended. Customer Needs Diagnosis: Identify customer pain points and suggest the most appropriate solutions or products based on their requirements. Sales Process Management: Follow up on leads, handle objections, and guide the customer smoothly through the sales process, leading to successful order placement. Customer Relationship Building: Establish strong relationships with customers, understanding their preferences and delivering personalized service. Sales Targets: Meet or exceed individual and team sales targets by maintaining a high level of performance in order volume and customer satisfaction. Product Knowledge : Stay up-to-date with product details, promotions, and pricing to effectively communicate the value proposition to customers. Issue Resolution: Address any customer concerns or issues promptly and professionally, ensuring customer satisfaction and retention. Reporting: Document customer interactions, sales, and feedback in the CRM system to ensure smooth follow-up and accurate reporting. Education- MBBS/BAMS/BHMS (with sales experience) Experience- Min 1 Year of experience Job Type- Work from Home Salary- 35000+incentives based on sales Working Hours - 9 hours per day Working days - Monday to Saturday Day Off - Sunday Language- English, and Hindi (Read, Speak and Write)
Curaa
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