Posted:2 hours ago|
Platform:
Remote
Full Time
Roles and Responsibilities Handle customer queries via phone calls to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Maintain records of all interactions with customers using CRM software (if required). Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on company policies, procedures, and processes to ensure compliance. Desired Candidate Profile 6-1 year of experience in BPO voice process or similar industry. Fresher can also apply. Excellent verbal and written communication skills in Hindi speaking language. Strong computer knowledge with proficiency in MS Office applications. Fluent English language skills for clear understanding of customer queries. Technical/System Requirements for Work From Home(Candidate should have Own system, BB connection and USB Headset) System: Core i5 7th Gen or above, 8GB RAM Camera: Mandatory Internet Speed: Minimum 20 Mbps Headset: Compatible USB headset with noise cancellation Suggested Brand: Big Passport (available online at reasonable prices) UPS: Mandatory EDR Installation: Mandatory System check Report through SHL Perks & Benefits:- Contractual Work from Home24*7 Shifts6 Days Working PF Deduction Medical Facilities Gratuity CTC- 18K/- per month Interested Candidates can reach out to below mention HR team and share their resume for job application . HR Contact Details:- HR Recruiter : Binod Dhar Contact Details: 9332660546 Email Address: binod.dhar1@teleperformancedibs.com HR Recruiter : Ritwika Mandal Contact Details: 9903981207 Email Address: ritwika.mandal@teleperformancedibs.com
Teleperformance (TP)
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Business Process Outsourcing (BPO)
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