Job Description We are seeking enthusiastic and detail-oriented QA Interns to join our dynamic software product team. This role is designed for fresh graduates who have completed their degree within the last year and are eager to kickstart their career in quality assurance. As a QA Intern, you will contribute to ensuring the quality of our software products by performing testing, identifying bugs, and collaborating with our development team to deliver reliable and high-performing software. Responsibilities Product Familiarity : Learn and develop a solid understanding of our software products to support testing efforts. Testing Execution : Conduct manual testing of software features and functionalities, following provided test cases and guidelines. Bug Identification and Reporting : Identify, document, and track software defects, collaborating with developers to ensure timely resolution. Test Case Support : Assist in creating and reviewing test cases under the guidance of senior QA team members. Collaboration : Work closely with developers and other team members to understand requirements and ensure quality deliverables. Requirements Education : Bachelors degree in Computer Science, Information Technology, or a related field, completed within the last 12 months. Academic Record : Strong academic performance with a minimum GPA of 8.5 or equivalent. Communication Skills : Excellent written and verbal communication skills to articulate issues and collaborate effectively with the team. Technical Skills : Basic understanding of software testing concepts and methodologies. Soft Skills : Strong attention to detail, a proactive attitude, and a willingness to learn. Ability to work collaboratively in a team environment. Preferred Qualifications Exposure to Agile development methodologies through academic projects or coursework. Completion of ISTQB Foundation Level or similar certification. Exposure to using AI tools for generating content, such as test cases or documentation. Passion for technology and a desire to grow in quality assurance. This is an excellent opportunity for fresh graduates to gain hands-on experience in software testing, work with cutting-edge technologies, and build a strong foundation for a career in QA. Join us to contribute to delivering high-quality software that delights our users!

We are seeking enthusiastic and detail-oriented QA Interns to join our dynamic software product team. This role is designed for fresh graduates who have completed their degree within the last year and are eager to kickstart their career in quality assurance. As a QA Intern, you will contribute to ensuring the quality of our software products by performing testing, identifying bugs, and collaborating with our development team to deliver reliable and high-performing software. Responsibilities Product Familiarity : Learn and develop a solid understanding of our software products to support testing efforts. Testing Execution : Conduct manual testing of software features and functionalities, following provided test cases and guidelines. Bug Identification and Reporting : Identify, document, and track software defects, collaborating with developers to ensure timely resolution. Test Case Support : Assist in creating and reviewing test cases under the guidance of senior QA team members. Collaboration : Work closely with developers and other team members to understand requirements and ensure quality deliverables. \u200b Requirements Education : Bachelor\u2019s degree in Computer Science, Information Technology, or a related field, completed within the last 12 months. Academic Record : Strong academic performance with a minimum GPA of 3.5 or equivalent. Communication Skills : Excellent written and verbal communication skills to articulate issues and collaborate effectively with the team. Technical Skills : Basic understanding of software testing concepts and methodologies. Soft Skills : Strong attention to detail, a proactive attitude, and a willingness to learn. Ability to work collaboratively in a team environment. Preferred Qualifications Exposure to Agile development methodologies through academic projects or coursework. Completion of ISTQB Foundation Level or similar certification. Exposure to using AI tools for generating content, such as test cases or documentation. Passion for technology and a desire to grow in quality assurance. This is an excellent opportunity for fresh graduates to gain hands-on experience in software testing, work with cutting-edge technologies, and build a strong foundation for a career in QA. Join us to contribute to delivering high-quality software that delights our users!

We seek a meticulous and proactive QA Analyst to join our innovative software product team. In this role, you will play a vital part in ensuring the quality and performance of our software products by conducting thorough testing, tracking bugs, and driving process improvements. You will collaborate closely with developers, and other stakeholders to ensure our software is stable, reliable, and ready for launch. Product Expertise : Gain a thorough understanding of our products to become the Subject Matter Expert (SME). Production Issue Management : Analyze and review production issues, collaborate with the Development team to identify root causes, and assess the impact of applied fixes. Testing and Automation : Perform regression testing using the existing automation suite. Manually test scenarios not covered by automation and identify gaps in coverage to provide feedback to the Test Automation team for improvements. Metrics and Reporting : Prepare and share monthly metrics with management, detailing production support tickets, root causes, and effort analysis. Test Planning and Execution: Create, review, and prioritize test cases. Act as a module expert, ensuring high test quality for the assigned module. Application Stability : Take accountability for the application\u2019s stability, striving to ensure zero issues in User Acceptance Testing (UAT) and production. Ownership and Stakeholder Collaboration : Take complete ownership of production issues, work closely with stakeholders, and ensure timely resolution and closure. Requirements Desired Skills Experience : 4 to 6 years of hands-on experience in manual testing.Proven experience in handling production issues effectively. Technical Expertise : In-depth knowledge of testing methodologies and tools.Proficiency in analyzing and troubleshooting issues. Soft Skills : Strong verbal and written communication skills.Excellent team collaboration and interpersonal skills. Additional Skills (Preferred) : Prior experience with SharePoint applications.Familiarity with Azure DevOps tools.Experience in Agile delivery methodologies. About us ConvergePoint is a compliance software provider that specializes in solutions for regulatory compliance. Our products are built on the Microsoft Office 365 SharePoint platform and include policy management software, contract management software, conflict of interest disclosures software, and incident management software. These tools help organizations automate their compliance processes and safeguard their data. The company\u2019s mission is to simplify compliance for corporate legal and compliance teams, making it easier and less stressful.

ConvergePoint( www.convergepoint.com ) is looking for an individual who can come in and takeownership of our Content Writing function. Job Responsibilities Conduct in-depth research on industry-related topics to develop original content, including case studies, company news updates, and blog articles. Identify customer needs and content gaps to recommend new topics aligned with the TOFU, MOFU, and BOFU funnel for a USA-based audience. Develop compelling content across various formats, including blogs, articles, product descriptions, landing pages, webinars, and B2B social media channels. Revamp existing articles and blogs to improve readability and SEO performance. Proofread and edit all content before publication. Stay abreast of the latest SEO techniques and practices, collaborating with the SEO team to implement them in content creation. Utilize simple keyword research tools and follow SEO guidelines to optimize content for search engines. Assist the marketing team in developing ad copy for advertising and marketing campaigns to promote products. Coordinate with the marketing and design teams to illustrate articles and develop marketing collaterals. KeySkills / Requirements Good experience in Content Management System Excellent verbal and written communication skills. Proficient in writing SEO-optimized content Proven experience as a Content Writer Experience doing research using various sources. Must have experience writing content for a US-based audience. Must have excellent communication skills and experience interacting with Indian and US-based teams. Confident communicator with the ability to translate complex concepts into simple language. Must have excellent skills with Microsoft Office. Must have basic graphic design skills to present data in visual formats. Any experience with creating walk-through videos and screen capture videos is desired Experience with HubSpot CMS drafting/editing content will be a plus. About us: AtConvergePoint, we deliver compliance management softwaresolutions on the Microsoft 365 SharePoint platform. Our mission is to helpbusinesses streamline their compliance processes and improve efficiency throughinnovative software solutions. Join us in our commitment to excellence andmaking a difference in the world of compliance management.

ConvergePointis currently looking for Senior Business Analysts to help manage the productlifecycle of our B2B SaaS products. Weare a fast-growing compliance software company helping a large variety ofmid-size and large organizations including Fortune 500 companies across allindustries with their regulatory compliance. Role Work with the product team in the US to define productversions and roadmap for products Write product user stories, create screen mockups andacceptance criteria Work closely with the US team to verify user stories andmockups Work with UI/UX team as needed Be actively involved in sprint planning, sprint review andrelease management Address any questions from the development teams Be part of the UAT team and ensure product releases matchesuser story acceptance criteria Analyze and understand industry and competitor landscape Be part of the release management including change logs andverification of customer facing deliverables by the technical writing team(user guides / FAQs) Be an active part of the entire product lifecycle - ideate,prioritize, execute, and deliver great solutions Requirements Job Requirements Must have atleast 6+ years of experience building B2B software as business analyst orproduct owner Must haveoverall software industry experience of 10+ years A bachelor\u2019sdegree in computer engineering or IT is preferred. Ability to understand current industry landscape and trends. Domainexpertise in contract management or regulatory compliance is a huge plus Must have experience mapping and understanding complex competitive, andcustomer ecosystems Must be adept with design and prototyping tools like Sketch or In vision Must be extremely familiar with Agile and Scrum Methodologies Must have excellent technicalskills including Web Technologies, AI, ML and Rest API Excellent analytical skills to break down complex problems. Excellent communication skills. Ableto communicate and work closely with the US team Be able to write clear and concise product requirements, user stories, status

ConvergePoint is currently looking for a Software Engineer to join the team and help build our market facing B2B SaaS regulatory compliance software products. You will be responsible for building state of art solutions on Microsoft Office 365 SPFx, Microsoft Azure, AI, Machine Learning and Bot technologies Job Responsibilities You will be involved in the entire development lifecycle of SaaS market-facing products You will design and architect high-quality software solutions that are scalable You will write clean code to develop high-functioning scalable systems that are used by large enterprise organizations. You will be empowered to constantly innovate and driving change within the applications. Review new technologies in the marketplace and see how it can fit into the solutions we are creating Use Agile Sprint methodologies to do iterative releases of the product Review code and fix bugs Collaborate with teammates, quality assurance, internal teams in the US and India and customers to improve products Mentor junior members of the team to follow engineering best practices. Requirements Desired Skills A bachelors degree in computer engineering, masters degree in computer applications or similar is required Must have overall experience of 5+ years. Must have strong experience on C# with MS SQL Server. Must be able to work with the MS SQL database. Like procedures, tables, views, and functions, etc. Excellent skills in Microsoft .NET web stack programming including ASP.NET,ASP.NET(CORE), MVC, RESTful, and REST less APIs. Have good knowledge of ado.net data access technology. Basic Knowledge of Node JS, WebSockets, and Cloud Messaging Frameworks (PUSH) will be a plus Good understanding of code versioning tools such as Git, SVN, etc. and familiarity with continuous integration Experience with Microsoft SharePoint or SPFx is a huge plus Exposure to Microsoft Azure, Azure Logic Apps, Azure Web Apps and other Azure services is a big plus Must have experience with Agile and Scrum Methodologies Familiarity with Web Technologies, Azure, SharePoint, AI, Machine Learning is a big plus Good understanding of code versioning tools such as Git, SVN, etc. Must have experience with Agile and Scrum Methodologies Excellent communication skills. Able to communicate efficiently both ideas and specific details to various stakeholders including team members, senior leadership, and the US implementation support team.

As a Product Owner at ConvergePoint, you will hold a pivotal role in driving the development and enhancement of our software products. You will collaborate closely with cross-functional teams, including Business Analysts, Product Delivery Managers, Developers, and QA resources, to ensure our products not only meet but exceed customer expectations and business objectives. Vision and Strategy: Develop and clearly articulate the product vision and roadmap, ensuring it aligns with the strategic goals of the company. Stakeholder Management: Engage with various stakeholders, including customers, business leaders in the US, and technical teams, to gather and prioritize requirements. Backlog Management: Own the product backlog. Prioritize and refine items to ensure clarity, scope, and alignment with user needs and business goals. Team Leadership: Act as the leader within the team, fostering a collaborative environment where ideas can be openly shared and explored. Facilitate sprint planning, reviews, and retrospectives. Release Planning: Plan and schedule product releases in conjunction with the Product Delivery Manager, aligning product enhancements with market demands. Performance Monitoring: Track and report on product performance, identifying key metrics for success and areas for improvement. User Experience: Work closely with UX/UI designers to ensure the product interface is user-friendly and meets the high standards of our customers. Risk Management: Identify potential risks and challenges in the product development lifecycle, collaborating with the Product Delivery Manager to mitigate them. Feedback Loop: Implement mechanisms to capture user feedback post-release and incorporate insights into future product enhancements. Cross-Functional Coordination: Ensure seamless coordination and communication between all team members involved in the product lifecycle. Communication: Maintain effective communication across all levels of the project team and stakeholders in the US to ensure alignment and visibility. Requirements Job Requirements Bachelors or Masters degree in Computer Science, Business, or a related field. A minimum of 5 years of proven experience as a Product Owner or similar role in product management, within a B2B SaaS environment. Strong understanding of Agile methodologies, preferably with a Scrum Product Owner certification. Exceptional oral and written communication, leadership skills, capable of motivating and leading teams toward success. Analytical and creative thinking skills, with the ability to solve problems efficiently and effectively. Demonstrated ability to manage multiple priorities in a fast-paced environment. Deep understanding of customer-driven design and development and the competitive landscape. Experience with releasing products with AI capabilities. About ConvergePoint ConvergePoint is a leading provider of innovative compliance and contract management solutions in the B2B SaaS sector. We help businesses streamline their operations and enhance governance through cutting-edge software technologies.

ConvergePoint iscurrently looking for a Specialist \u2013 Software Support to join the team and helpbuild our market-facing B2B SaaS regulatory compliance software products. Youwill be responsible for providing Technical Support for our products built onMicrosoft Office 365 SPFx, Microsoft Azure, AI, Machine Learning, and Bottechnologies JobResponsibilities Provide in-depth online support to customers on the use of the ConvergePoint software (training will be provided). Will need to support multiple ConvergePoint products. Assist customers with the use of software, troubleshooting and finding solutions to unforeseen issues. Manage and update support tickets in HubSpot. Follow time tracking on all tickets. Must be able to conduct tests and find resolutions to issues. Work closely and communicate with the US implementation team. Provide daily end of day status updates to the US Manager Requirements Desired Skills A bachelor\u2019s degree is required. A degree in Management Information Systems, Business Administration, Communication, or related field is preferred. Must have a minimum of 3 years of technical/software support or B2B customer support experience. Must have excellent problem solving and technical troubleshooting skills. Exceptional customer service skills Excellent phone, verbal, and written communication skills Possess excellent critical thinking skills. Must be willing to learn the ConvergePoint software; training will be provided. Experience with HubSpot, Zendesk or a help desk ticketing system This position will provide thecandidate with a lot of opportunities to learn and grow within software supportand implementation. Work Timings 9.30 pm to 06.30am IST.