Posted:2 hours ago|
Platform:
Work from Office
Full Time
Req ID: 325680 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Analyst - Spanish to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent Spanish & possess excellent writing and comprehension skills & with excellent customer handling skills Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Good troubleshooting knowledge of MS Windows, PC Hardware, Browser , MS Office & COTS applications etc. Basic Qualifications: Helpdesk Sr. Analyst at Grade-7 position in Service Desk Must be a Graduate. Good communication skills with 12+ months of international calling experience Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window
NTT DATA Business Solutions
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