Wipro is hiring For Associates- Global HR Operations back office

1 - 3 years

3 - 4 Lacs

gurugram delhi / ncr

Posted:5 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Process

Work Experience-

Office address

Mandatory to carry hard copy of updated resume in walk-in interview drive.

Summary

  • Excellent communication skills are mandatory.
  • Min 6+ months Experience on paper is must in any HR Domin

    .
  • Any HR operations Experience is must

    .
  • Fielding all incoming help requests from clients via Chat or emails in a courteous manner.
  • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
  • Follow standard processes and procedures to resolve all client queries.
  • Resolve client queries as per the SLAs defined in the contract.
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines.

Working Conditions: Fixed evening shift (5 days working).

Week Off

Transport: One way transport will be provided.(Drop).

Education Skills:

All 6 semester original mark sheets in hard copy are mandatory

Work Location:

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Wipro

Information Technology & Services

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