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Job Summary: Align is looking for a highly skilled and knowledgeable professional to join our team as a Windows OS/HW New Product Introduction (NPI) engineer specialist. In this role, you will be responsible for integrating Microsoft's extensive Windows OS knowledge into our product development lifecycle, strategically aligning it with our internal products. The ideal candidate will possess a deep understanding of Windows OS, CPU, RAM, and endpoint communication, and will be adept at troubleshooting and resolving various technical issues related to Windows OS and hardware. This includes managing different versions of Windows, addressing hardware and software integration issues, providing technical support, and ensuring security and compliance. The candidate should stay ahead of both the OS and hardware vendors' roadmap and anticipate and address both software and hardware implications in an enterprise environment. Additionally, a preference is given to candidates with expertise in GRC (Governance, Risk, and Compliance) within the medical device industry Key Responsibilities:  Windows OS Integration: o Leverage in-depth knowledge of Microsoft Windows OS to guide and integrate it effectively within the organization's product development lifecycle o Stay abreast of the Windows OS roadmap, anticipating upcoming changes and features that can be leveraged for product enhancement. o Provide technical support for various Windows OS and hardware-related issues. o Troubleshoot and resolve issues related to software and hardware integration.  Hardware Expertise: o Possess a strong understanding of CPU, memory, and Windows OS endpoint communication. o Evaluate and communicate the impact of hardware decisions on software functionality and vice versa during the NPI process.  Enterprise Environment: o Apply experience working in an enterprise environment to tailor Windows OS integration strategies that meet the specific needs and challenges of large-scale deployments. o Manage and investigate technical issues and ensure successful installation and configuration of Windows OS in various environments. Bridge the gap between software and hardware teams, providing insights into the implications and requirements on both fronts.  Regulatory Compliance: o Preferably, have familiarity with Governance, Risk, and Compliance (GRC) frameworks, especially within the medical device industry. o Ensure that NPI processes adhere to relevant compliance standards and regulations. o Assist with understanding and implementing security measures and processes.  Project Management: o Oversee the implementation of new features and updates. o Assist with the preparation and execution of pen tests on devices. Education Qualification & Skills Required:  4+ years of experience as an NPI, OS/HW/SW, or Sr. IT Endpoint Engineer, with a strong focus on Windows OS integration and hardware management.  A bachelor’s degree in computer science, Information Technology, Mechanical Engineering or a related field.  Proven experience with Microsoft Windows OS, including in-depth knowledge of its architecture, features, and integration within product development lifecycles.  A strong background in hardware components, including CPU, memory, and endpoint communication, with the ability to evaluate and communicate the impact of hardware decisions on software functionality.  Experience in troubleshooting and resolving various technical issues related to Windows OS and hardware integration.  Previous experience working in an enterprise environment, understanding the complexities of large-scale deployments, and tailoring Windows OS integration strategies to meet specific needs and challenges.  Excellent communication and collaboration skills, with the ability to bridge the gap between technical and non-technical stakeholders.  Proven ability to work closely with internal product teams, software, and hardware teams to ensure seamless integration of Windows OS features and updates.  Experience in overseeing the implementation of new features and updates, managing technical issues, and ensuring successful installation and configuration of Windows OS in various environments. About the Company: Transforming smiles. Transforming lives. Transforming an industry. At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our teams are constantly pushing the boundaries of what’s possible. What We Offer: • Competitive salary and benefits package • Opportunity to work with a dynamic and innovative team • Professional growth and development opportunities Show more Show less
