WFN HCM Services Professional

ADP

5 - 9 years

11 - 15 Lacs

hyderabad

Posted:1 day ago| Platform:

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Skills Required

payroll hcm compliance client servicing equity issue resolution hr outsourcing analytics human capital management

Work Mode

Work from Office

Job Type

Full Time

Job Description

What you can expect on a typical day: Research, Troubleshoot, and Resolve
You will research, troubleshoot, and resolve ADP/client application issues in the areas of system setup, product functionality, product enhancements, and general client inquiries
You will analyze complex client requirements for payroll, benefits, time, and human resources policy and procedures
You will take the initiative to seek answers, solutions, and positive outcomes in a timely manner for both the client and ADP
Communicate and Exceed Client Expectations
You will use your strong interpersonal skills and product knowledge to communicate with customers and representatives to resolve issues
You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up
You will strive to exceed client expectations in every interaction
You hold yourself to the highest ethical standards and live ADPs core value of "Integrity is Everything
" Educate and Provide Recommendations
You will leverage your ADP product and services knowledge to provide solutions to issues and questions and help build client understanding around our products value
You will turn client input into recommendations for ADP leadership on best practices and solutions training

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