Work from Office
Full Time
Overview
Will mainly work on developing dashboards and reports for the Workforce Management . They will work closely with internal and external stakeholders (Operations, Support groups,Clients Reporting Team, etc.) to make sure that correct and updated information on all dashboards and reports is available to the business at all times.
Key Responsibilities
Design performance efficient, impactful reports and visualizations for business and technical audiencesMaking large and/or complex data more accessible, understandable and usableTransforming, improving and integrating data, depending on the business requirementsResponsible for data federationCreate and maintain a reports' instruction manualDelivering the data in a useful and appealing way to users
Skills and Qualifications
At least 6 months experience in Workforce Management as Reporting Analyst or similar capacityAbility to work with large amounts of information and see the bigger pictureExcellent analytical and problem solving skillsStrong attention to detailCritical thinkingCommunication skills, both written and verbalExcellent math skills (optional but preferred)Ability to contribute proactively both independently and as part of a team(Preferred) experience in Power BI , Amazon Connect, Kibana, Teleopti(Preferred) exposure to ETL, databases data warehouse that relates to developing reports using Power BI.
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