WFH/Remote Immediate Requirement For voice and non voice process

9632917941 / 7795144908 / 9346091625 / 7066610156 / 9088776805 / 7588546153 / 9381915583 / 9569627514 / 8095684809 / 7989497002 / 9966852372

If you are interested call the above number

Job Title:

Job Summary:

Responsibilities:

• Handle incoming and outgoing customer calls professionally.
  
• Resolve customer inquiries, complaints, and issues on call.
  
• Provide accurate product/service information.
  
• Maintain call logs and update CRM systems.
  
• Meet daily/weekly call targets and quality parameters.
  
• Ensure customer satisfaction through effective communication.
  

Requirements:

• 12th Pass / Graduate.
  
• Excellent English and Hindi communication skills.
  
• Prior BPO or voice process experience preferred.
  
• A quiet work environment and good headset.
  
• Laptop/PC with stable internet connection.
  
• Ability to work in rotational shifts (if required).
  

Job Title:

Job Summary:

Responsibilities:

• Respond to customer queries via live chat and email.
  
• Provide prompt and accurate responses.
  
• Manage multiple chats simultaneously.
  
• Maintain records of customer interactions.
  
• Escalate unresolved issues to the concerned team.
  
• Deliver excellent customer experience with written communication.
  

Requirements:

• 12th Pass / Graduate.
  
• Strong written communication skills in English.
  
• Basic computer knowledge and multitasking ability.
  
• Laptop/PC with high-speed internet.
  
• Prior chat/email support experience is an advantage.
  

Job Title:

Job Summary:

Responsibilities:

• Handle inbound/outbound calls and chat queries.
  
• Assist customers with product or service-related issues.
  
• Manage multiple communication channels efficiently.
  
• Document customer interactions in CRM.
  
• Follow up on unresolved issues.
  
• Meet process quality standards and KPIs.
  

Requirements:

• 12th Pass / Graduate.
  
• Good communication skills (verbal + written).
  
• Comfortable handling both calls and chat.
  
• Laptop/PC with stable internet and headset.
  
• Prior BPO experience is an added advantage.