We're Hiring: OTC Collections | US Shift | Chennai

We're Hiring – OTC Collections | Chennai | HCL Technologies

Are you an experienced collections professional ready to take on a dynamic role in a global organization?

OTC Collections Analysts

Shift:

Notice Period:

Location:

Send your resume to:

What You'll Do:

• Manage customer portfolios and ensure timely collections
• Analyze aging reports and prioritize high-risk accounts
• Resolve disputes by collaborating with billing, sales & customer service
• Negotiate payment plans and monitor credit limits
• Prepare weekly reports and dashboards
• Handle escalations and lead root cause analysis
• Drive reduction in DSO and bad debt
• Mentor junior analysts and support system enhancements
• Present insights to leadership and support audits

Team Leadership (If Applicable):

• Oversee daily operations and team performance
• Allocate portfolios and ensure SLA compliance
• Manage escalations and external collection agencies
• Maintain SOPs and training materials
• Drive automation and process improvements

Who Should Apply:

• Professionals with

  2–3 years of OTC Collections experience

• Strong analytical, negotiation, and stakeholder management skills
• Ready to join

  immediately

  and work in

  US shifts