We're hiring For Manager/ AM- FM RTS - Bangalore

Job Position: Manager/ Assistant Manager - Operations - First Mile/ Return to Seller

Job Location: Bangalore

Direct reports: Single Contributor / Large Team/ Hub Incharge

Mandatory Language- Kannada / Tamil Language

Job Responsibilities:-

Manager / Assistant Manager Operations FM/RTS

- Take entire ownership of end-to-end FM & RTS operations and ensure smooth running of

operational activities across PAN India.

- Establish a daily, weekly and monthly review rhythm with Managers

across PAN India to drive key performance metrics in FM & RTS.

- Ensure availability of adequate and trained manpower at FM & RTS hubs across all cities as

per manpower and business plan.

- Maintain rapport with all stakeholders. Ensure collaboration to leverage this partnership

during critical situations.

- Manage cost, quality, and efficiency to achieve business objectives of the organization.

- Derive insights from ground, collaborate with cross functional teams and convert into

business actions to solve structural operations problems.

- Identifying and reporting of risks in operations spread across multiple locations and work

with respective functions to mitigate them - through policy, process, technology or any

other required input.

- Establish a continuous improvement culture that drives introspection and aids self-

improvement.

- Hire/Train Assistant Managers / Managers as per the requirement of the business.

- Constantly strive towards creating a collaborative work culture.

Key interactions:

Minimum Requirements:

1)Bachelors in Engineering or any equivalent degree MBA

2)Minimum 5-7 years of experience in E-commerce in related field

3)Strong Analytical Skills and proficient in Google Sheets / Microsoft Excel (Mandatory)

4)Highly Organized, Strong Written and Verbal communication skills