We are Hiring For Customer Service Representative in a BPO

Job Description

Naukari Job Post We are Hiring for Customer Service Representative in a BPO (Business Process Outsourcing) # Job Title Customer Service Representative (International Voice/Chat /Collection/ Blended / Retention Process) # Job Summary We're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. You'll provide top-notch support to our international customers via Voice /chat/ Blended, resolving their queries and concerns in a timely and professional manner. # Key Responsibilities - Respond to customer inquiries via Voice ,Blended ,chat in a timely and efficient manner - Resolve customer complaints and concerns in a professional and courteous way - Provide accurate and helpful information about our products/services - Meet productivity and quality standards - Collaborate with internal teams to resolve customer issues # Requirements - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and handle multiple chats simultaneously - Strong problem-solving and analytical skills - Basic knowledge of computer systems and software - Ability to work flexible hours (may include night shifts, weekends, and holidays) # What We Offer - Competitive salary 10k to 40k and benefits package - Opportunities for career growth and development - Training and support to help you succeed in your role - Collaborative and dynamic work environment - Transport Facility available # How to Apply If you're a motivated and customer-focused individual with excellent communication skills, please submit your application, including your resume and a cover letter, to HR Priya 9136585233 OR priya@careerguideline.com