Warehouse Manager (Operations)

Role & responsibilities Oversee and optimize warehouse operations for seamless delivery management. Lead and streamline the entire Forward and Reverse Logistics processes. Develop, implement, and refine courier allocation strategies for improved efficiency. Manage and nurture relationships with logistics partners and vendors to ensure high service levels. Determine order quantities through detailed analysis of forecasts, historical trends, and inventory targets. Drive key performance metrics to improve operational efficiency, including inventory replenishment, overstock management, and process improvement. Monitor real-time service levels and ensure schedule adherence for operational excellence. Conduct ad-hoc analysis to support critical business decisions. Handle invoice and inventory reconciliation to ensure financial accuracy. Preferred candidate profile Proven experience with performance metrics and continuous process improvement in operational roles. Strong knowledge of MS Office tools, with a focus on data analysis and reporting. Exceptional communication, negotiation, and selling skills. Strong relationship management abilities with a willingness to embrace feedback and drive improvement