Walkin drive -EMT officer NRI& Liabilities -8thJuly&9th July

Hdfc Bank

2 - 6 years

3 - 6 Lacs

Chennai

Posted:6 hours ago| Platform:

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Skills Required

Handling Customer Queries NFTR MAIL MANAGEMENT Customer Complaints Complaint Handling NRI Mails Solving Queries Customer Queries

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities:

Respond to customer first contact resolution mails received at designated NRI ID and liabilities ID as per agreed business TAT •
Responsible to identify NFTR cases and follow up with the concern business unit for adequate resolution •
To ensure adherence to all laid down process while responding to customer mails • Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of Customer satisfaction.
• To identify & review request received from customer for charges waiver and raise request in Branch Waiver system as per EMT grid.
• To identify business opportunity by post resolution customer calling •
To call customers for lead generation and follow up for lead closure

8th July to 9 July 2025, from 10 .30 AM-3 .30 PM

Refer your friends for the below mentioned role.

EMT officer NRI
EMT Officer Liabilities

Interview location: porur Commerzone , Chennai

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