Walk-in Drive // Tele-calling Associates // Bengaluru - HSR Layout

0 - 4 years

2 - 4 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Date: 8th Aug to 12th Aug

  • Time:11:00 AM to 6:00 PM

  • Venue: Ground Floor & First Floor, MM Plaza, 18th Cross Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560068 Opposite to asha tiffins.

  • Contact Person: Aayush Tyagi -

    9289118091

What will you drive?

  • This role involves achieving defined conversion targets.
  • Guide customers looking to sell their cars by helping them list their vehicles on the portal.
  • Coordinate with potential buyers to facilitate smooth negotiations and deal closures.
  • Focus on maximizing conversions to meet targets and contribute to revenue generation for
  • the company.
  • Provide customers with information about our products and services through effective and
  • engaging communication.
  • Handle both inbound and outbound calls to address customer inquiries and resolve their
  • issues promptly.
  • Understand customer needs thoroughly and offer suitable solutions to their queries.
  • Build a strong rapport with customers to ensure a seamless and satisfying experience.
  • Maintain accurate and up-to-date records of customer interactions and transactions in the
  • system.
  • Coordinate with internal teams to ensure the timely resolution of customer concerns and
  • deliver a smooth journey.
  • Meet daily and monthly targets related to call handling, customer engagement, and
  • successful conversions.
  • Stay consistently updated on product features and market trends to deliver accurate, relevant, and compelling information to customers.

Who are we looking for?

  • A dynamic individual with 0 - 5 years of experience in customer support, tele-calling, inside
  • sales, or a similar customer-facing role.
  • Someone with excellent verbal and written communication skills and a strong ability to build trust and rapport over calls.
  • A proactive problem-solver who can quickly understand customer needs and offer effective,
  • solution-oriented responses.
  • An individual who is comfortable managing payment-related discussions and can ensure a
  • smooth, transparent, and satisfactory customer journey.
  • Someone with a target-driven mindset , capable of working in a fast-paced environment and consistently achieving daily and monthly conversion goals.
  • A team player with a positive attitude, resilience, and a customer-first approach.
  • Proficiency in regional languages will be an added advantage to connect better with a diverse customer base

Interested candidates can share their CV's at aayush.tyagi@cars24.com

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