Job Description

About the profile: Car Advisor at Cars24 with expertise in end-to-end car sales, customer consultation, and delivering tailored vehicle solutions to drive customer satisfaction and revenue growth. Who are we looking for? - Customer Interaction: Greet and engage with customers, understanding their needs and preferences to recommend suitable pre-owned vehicles. - Sales Process: Manage the entire sales process from initial contact to closing the sale, ensuring a seamless and positive experience for customers. - Product Knowledge: Maintain up-to-date knowledge of the pre-owned car inventory, including features, pricing, and competitive comparisons. - Test Drives: Arrange and accompany customers on test drives, providing detailed explanations and answering any questions they may have. - Finance: Pitching Customer financing options, ensuring fair deals. - Documentation: Assist customers with the completion of sales contracts, financing applications, and other required documentation. - Follow-Up: Conduct follow-up calls with potential and previous customers to maintain relationships and encourage repeat business. - Customer Service: Address any customer concerns or issues promptly and professionally, striving to resolve them to the customer's satisfaction. - Team Collaboration: Work closely with the sales team and other departments to ensure a coordinated and efficient sales process. Who are we looking for? - Proven experience in automotive sales or a similar customer-facing role. - Excellent communication and interpersonal skills. - Strong negotiation and closing skills. - Ability to build rapport and trust with customers. - In-depth knowledge of pre-owned cars and the automotive market. - Valid driving license and a clean driving record. Why Join Us? - Drive key business initiatives and growth. - Work in a fast-paced, innovative environment. - Competitive compensation and career How to apply? Fast-track your career to the next level by sending your resume to: Hiring@cariotauto.com