1 - 6 years
1 - 5 Lacs
Posted:4 weeks ago|
Platform:
Work from Office
Full Time
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.
Please mention Candidate ID on top of the Resume
Registration link for the job
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 214079 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 214077
Interview details:
NOTE: There will be a domain assessment conducted, please carry simple calculators for the same.
We require a skilled SAP SuccessFactors Data Management professional (Senior Process
Executive/Specialist) to join our HR Operations team. This role is dedicated to the precise and timely
processing of all employee data transactions within the SAP SuccessFactors employee central system,
maintaining data integrity and meeting SLA targets.
a. Accurate and timely entry and maintenance of employee master data.
b. Processing new hire information, including personal details, job roles, and organizational
assignments.
c. Updating employee records with changes such as promotions, transfers, and salary
adjustments.
d. Managing employee terminations and retirements.
a. Handling various HR transactions within SuccessFactors Employee Central modules.
b. Managing organizational structure changes within the system.
c. Processing Global assignments.
a. Ensuring data accuracy and consistency across the SuccessFactors platform.
b. Conducting regular data audits and identifying discrepancies.
c. Implementing data validation rules and procedures.
a. Generating standard and ad-hoc reports from SuccessFactors.
b. Providing data analysis to support HR decision-making.
c. Maintaining and updating reporting related changes.
a. Resolving data-related issues and providing user support.
b. Troubleshooting system errors and escalating complex issues.
c. Maintaining up-to-date knowledge of SuccessFactors functionality.
a. Identifying and recommending process improvements to enhance data management
efficiency.
b. Documenting data management procedures and workflows.
c. Contributing to system configuration and testing.
a. Meeting and exceeding established SLAs for data processing and issue resolution.
b. Monitoring and reporting on SLA performance.
a. Managing and resolving HR-related incidents and service requests using ServiceNow
ticketing system.
mandatory experience processing hire-to-retire transactions within SAP SuccessFactors
Employee Central Module.
The Benefit professional is responsible for supporting the administration of employee benefits programs for the clients. This includes processing enrolment and claims, maintaining employee records, and providing support to the clients. Process Benefits transactions which may include:
• Process employee benefit enrolments, changes, and terminations. • Process employee benefit claims, including medical, dental, vision, and disability claims. • Maintain all employee benefit records, including eligibility information, enrolment elections, and claims history. • Provide support to clients employees and managers on benefit-related questions and Issues. • Administer the state health benefits and flexible benefits Annual/Open enrolment. • Administered the US FMLA program in compliance with federal and state requirements. • Process & perform quality check on Benefits transactions which may include: • Provide assistance on resolving level 2 & 3 level questions benefit plan issues. • Escalate non-transactional, production, issues promptly and according to established protocols. • Participate and contribute towards process transformation & automations. • Respond to escalated issues from HR professionals, and HR managers. • Supports TL in training, daily reviews, and escalations resolutions. • Maintain service level agreements and KPIs. • Identify continuous improvement opportunities.
Regard's
Infosys BPM team
Infosys BPM
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