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VRM ( Virtual Relationship Manager ) PWD Candidates- Airoli,

VRM ( Virtual Relationship Manager ) PWD Candidates- Airoli,

Yes Bank

2 - 7 years

2 - 4 Lacs

Thane Navi Mumbai Mumbai (All Areas)

Posted:1 month ago| Platform:

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Skills Required

Sales Process VRM Cross Selling Telesales Phone Banking Calling Inside Sales Sales Lead Generation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities To enhance Customer Relationships & amp; while doing so, Educate, Encourage & amp; Induce the customers to use Digital mediums for their banking transactions. Customer Engagement: Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & amp; complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Regular interactions with the customers and proactively assessing customer needs. Right, cross-sell of products basis profiling and engagement. Ensure timely submission of Customer base review/reports as requested by Central Team / Senior Management. Note : We are specifically looking for PWD (Persons with Disabilities) candidates for this role.

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VRM ( Virtual Relationship Manager ) PWD Candidates- Airoli,