VRM ( Virtual Relationship Manager ) PWD Candidates- Airoli,

2 - 7 years

2 - 4 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities To enhance Customer Relationships & amp; while doing so, Educate, Encourage & amp; Induce the customers to use Digital mediums for their banking transactions. Customer Engagement: Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & amp; complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Regular interactions with the customers and proactively assessing customer needs. Right, cross-sell of products basis profiling and engagement. Ensure timely submission of Customer base review/reports as requested by Central Team / Senior Management. Note : We are specifically looking for PWD (Persons with Disabilities) candidates for this role.

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Yes Bank
Yes Bank

Banking and Financial Services

Mumbai

over 20,000 Employees

197 Jobs

    Key People

  • Prashant Kumar

    Managing Director & CEO
  • Kamal Khurana

    Chief Financial Officer

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