VP Insurance Operations

As a leader in the Property & Casualty division, you will be responsible for developing and implementing strategic plans that align with the overall company objectives. Your role will involve identifying growth opportunities, market trends, and emerging technologies to drive innovation and maintain a competitive advantage. You will provide leadership and direction to the operations team, ensuring the efficient and effective delivery of insurance products and services. Your responsibilities will include overseeing underwriting, claims management, policy administration, and customer service functions. Establishing key performance indicators (KPIs) and metrics to measure operational performance will be crucial. Regular analysis of operational data will help in identifying areas for improvement and implementing corrective actions as needed. Your role will also involve developing and implementing risk management strategies to minimize potential risks and losses. Ensuring compliance with regulatory requirements, industry standards, and best practices in the insurance industry will be a key focus. Building and developing a high-performing team will be essential. This includes attracting, retaining, and developing top talent through coaching, mentoring, and training to enhance skills and knowledge within the team. Fostering strong relationships with internal and external stakeholders will be important. This includes collaborating with senior executives, business partners, reinsurers, brokers, and regulatory authorities to drive operational excellence and achieve business objectives. Monitoring and controlling the division's budget, expenses, and financial performance will be part of your responsibilities. Developing cost-effective strategies to maximize profitability while maintaining high-quality service standards will be a key aspect of financial management. Identifying opportunities to leverage technology, automation, and digital solutions to streamline operations and enhance the customer experience will be crucial. Leading process improvement initiatives to drive operational efficiency and effectiveness will also be a focus area.,