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Linchpin Technologies
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Voice/Chat|/BPO Professional

Voice/Chat|/BPO Professional

Linchpin Technologies

0 - 5 years

0 - 5 Lacs

Mohali Punjab India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

Voice Process Chat support Bpo Customer service Call Handling Multitasking

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for motivated Voice/Chat BPO professionals to join our customer service team. The ideal candidate will manage customer interactions via voice calls and chat platforms, providing timely and effective solutions. This role requires excellent multitasking skills and the ability to maintain professionalism while handling diverse customer needs. Key Responsibilities: Handle inbound and outbound voice calls professionally Provide support and assistance to customers via chat Resolve customer queries and complaints efficiently Maintain accurate records of customer interactions Collaborate with team members to meet service targets Follow company policies and communication guidelines Desired Candidate Profile: Prior experience in voice or chat process in a BPO environment preferred Strong customer service orientation Ability to multitask and handle pressure Good typing speed and computer skills Willingness to work in shifts, including rotational shifts Freshers with relevant skills can also apply

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Linchpin Technologies

www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

COO

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