4420 Voice Support Jobs - Page 17

Telecom / Customer Service Voice Process/ Non Voice Process/ Fresher / Experience/ Sal up To 5.5 L PA Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Please call HR Zaan On 6360065418 or 9964080000 Golden opportunity for freshers Fresher salary upto 3 LPA Experience salary upto 6 LPA NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. Should have Minimum 1Year of experience in International Voice Process / Non Voice Process or FRESHERS GRADUATE. To apply Please call HR Zaan On 6360065418 or 9964080000 ****PLEASE DO REFER YOUR FRIENDS****

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Call Burhan on 9538429000 or 9964080000 visit jobshop.ai to explore other open positions with us We are Hiring for World Best Call Centers in Bengaluru. International Voice & Non Voice Process in Whitefield: - Call Adeeba on 7975182651 or 9964080000 Fresher Salary upto 24,000/- Take Home & Experienced upto 38,000/- UK & US Banking in Manyata Tech Park - Call Adeeba on 7975182651 or 9964080000 Experienced Salary upto 40,000 CTC + 8000 Incentive Salary 23,000 + unlimited incentives Hiring for World's Largest Ecommerce Client in Bellandur & Electronic City - - Call Adeeba on 7975182651 or 9964080000 10th Std, PUC & Grad Fresher or Experienced Salary upto 28,000 Take Home + incentives Technical Support for Freshers in Baghmane Tech Park & Whitefield - - Call Adeeba on 7975182651 or 9964080000 Fresher Salary 3.3 Lacs + 2.7 Lacs Variable Experience Salary 5.3 Lacs + 2.7 Lacs Variable Call Adeeba on 7975182651 or 9964080000 to speak to any of our HR Recruiters visit jobshop.ai to explore other open positions with us

Greetings From Job Shop Job Description: Join a Leading UK Banking Voice Support Process! Work with one of the top MNCs in a dynamic international BPO role based at Manyata Tech Park, Bangalore. Call HR Burhan On 9538429000 Role: International Voice Process UK Banking Support Shift: UK Shifts 2 Consecutive Week Offs Salary: Freshers: 27,000 Take Home + Incentives Experienced: 38,000 Take Home + Performance Bonus Who Can Apply: Freshers or Experienced candidates Excellent English communication skills Immediate joiners preferred Graduates / Undergraduates can apply Perks: Easy 2 Rounds of Interview Great Work Culture & International Exposure On-the-spot offer for selected candidates! Location: Manyata Tech Park, Bangalore For More Details Call HR Burhan On 9538429000or 9964080000

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 1st July 2025 Walk-In Date: 1-July-2025 (Tuesday) Walk-in Timings: 1 PM - 2 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English Language Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

We have an opening for International Voice Process roles at J.P. Morgan at Mumbai(Goregaon/Malad) locations Please find below the Job details: Experience: 1- 7 years Job location: Mumbai(Malad/Goregaon) Mode of Interview: F2F/Virtual (If your CV gets shortlisted) Shifts: Night Shifts Skill: International Voice Process Job responsibilities Work in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicate with customers in a metrics-driven environment. Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment. Take ownership of each customer interaction while treating them with respect and responding with empathy. Work both independently and in a team environment. Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face. Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma (10+2),HSC or GED required Interested candidates may Apply with their updated CV at bhavika.sharma@naukri.com and below details for further screening process. Total Experience Relevant Experience in International Voice Process Comfortable for Malad/Goregaon Location Comfortable to work in Night Shifts Current CTC Expected CTC Notice Period Disclaimer- Please ignore this email if the above does not matches your profile .

Greetings From Job Shop Job Description: Join a Leading UK Banking Voice Support Process! Work with one of the top MNCs in a dynamic international BPO role based at Manyata Tech Park, Bangalore. Call HR Arshiya On 7026112000 Role: International Voice Process UK Banking Support Shift: UK Shifts 2 Consecutive Week Offs Salary: Freshers: 27,000 Take Home + Incentives Experienced: 38,000 Take Home + Performance Bonus Who Can Apply: Freshers or Experienced candidates Excellent English communication skills Immediate joiners preferred Graduates / Undergraduates can apply Perks: Easy 2 Rounds of Interview Great Work Culture & International Exposure On-the-spot offer for selected candidates! Location: Manyata Tech Park, Bangalore For More Details Call HR Arshiya On 7026112000 or 9964080000

Naukari Job Post We are Hiring for Customer Service Representative in a BPO (Business Process Outsourcing) # Job Title Customer Service Representative (International Voice/Chat /Collection/ Blended / Retention Process) # Job Summary We're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. You'll provide top-notch support to our international customers via Voice /chat/ Blended, resolving their queries and concerns in a timely and professional manner. # Key Responsibilities - Respond to customer inquiries via Voice ,Blended ,chat in a timely and efficient manner - Resolve customer complaints and concerns in a professional and courteous way - Provide accurate and helpful information about our products/services - Meet productivity and quality standards - Collaborate with internal teams to resolve customer issues # Requirements - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and handle multiple chats simultaneously - Strong problem-solving and analytical skills - Basic knowledge of computer systems and software - Ability to work flexible hours (may include night shifts, weekends, and holidays) # What We Offer - Competitive salary 10k to 40k and benefits package - Opportunities for career growth and development - Training and support to help you succeed in your role - Collaborative and dynamic work environment - Transport Facility available # How to Apply If you're a motivated and customer-focused individual with excellent communication skills, please submit your application, including your resume and a cover letter, to HR Priya 9136585233 OR priya@careerguideline.com

We are Hiring Candidates who are experienced in International Voice Process (Customer Support) for US Healthcare Industry. Excellent English Communication Skills Required Customer Support experience preferred Must be ready to work in Night shift Minimum 1 year of experience in International Voice Process is mandatory. Cab is free of cost Work from office only (NO WFH) Immediate joiners, Notice period also acceptable upto 30 days Job location: Chennai (Ambattur) Candidates from Anywhere in Tamilnadu can apply. 5 days work (Weekend fixed OFF) CTC - Max 5.5 LPA Please share your updated resume to below contact, Shajitha Shabana P S HR Talent Acquisition | AccesshealthcareTM m: India - +91 7823916231 (Call/Whatsapp) e: shajithashab.ps@accesshealthcare.com w: www.accesshealthcare.com Key Responsibilities Handle professional inbound/outbound calls with international clients. Resolve customer queries, complete transactions, and aim for first-call resolution. Follow standard scripts while maintaining a natural and empathetic tone. Log all call interactions accurately into the CRM system

Telecom / Customer Service Voice Process/ Non Voice Process/ Fresher / Experience/ Sal up To 5.5 L PA Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Please call HR Ambika on 9110657487 or 9964080000 Golden opportunity for freshers Fresher salary upto 3 LPA Experience salary upto 6 LPA NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. Should have Minimum 1Year of experience in International Voice Process / Non Voice Process or FRESHERS GRADUATE. To apply Please call HR Ambika on 9110657487 or 9964080000 ****PLEASE DO REFER YOUR FRIENDS****

Call Immediately to schedule ur interview @ 9121025147 Communication is English is mandatory Role: International Voice Process into Healthcare (US Region) Qualification: 10+2, Any Graduate or Post Graduate Freshers - 1 Year Exp candidates Package for freshers- 5LPA Exp package- 5.50 LPA -2 Way cab -5 Days working- 2 Days off (Rotational Shift) 3 rounds of interview - Online Test, Voice & Accent, & Operations Rounds of interviews are virtual Immediate Joiners Only.

#WeareHiring #InternationalVoiceProcess Amplify Your Career with a Role That Speaks to the World! Are you a charismatic communicator looking to take your talents to the global stage? Do you have a knack for understanding diverse customer needs and delivering exceptional service? If you're nodding yes, then it's time to bring your voice to our international team! Were Hiring: Daily Virtual Drives: International Voice Process Associates (Only Freshers) Interview Venue - Microsoft Teams Role - #CustomerSupport - International Voice Process (In-House Contact Center) Job Details: Work Location - Gurugram (Onsite at Client Location). Shifts: EMEA/UK Shift (5 Days Working) Requirements: - Experience Required - Fresher - Qualification - Bachelor's Degree (any) - Excellent English communication skills with a neutral accent. Responsibilities: - Handle international customer inquiries via voice calls with precision. - Expertly manage online front-end operations. - Skillfully identify and leverage upselling opportunities. Perks: - Both side transport and meals in accordance with client policies. #Ukshift #internationalvoiceProcess #ExcellentCommunicationSkills #5daysworking #EY Please share your cv mohd.rehan@in.ey.com Experienced Candidates Not Applicable. Only Freshers

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 28th June 2025 Walk-In Date: 28-JUNE-2025 (Saturday) Walk-in Timings: 12:30 PM - 2:00 PM Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English Language Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Process: Customer Service Job Role: Handle inbound calls and provide assistance to postpaid and prepaid customers regarding their account inquiries, billing issues, and service problems. Designation: Executive / Sr. Executive Experience: Fresher / The candidate should hold minimum 6 months International Voice experience. Qualification: Hsc / Graduate Shift Timing: 24/7 Shifts Week Off: 2 rotational week off Role: "1. Handle inbound calls and provide assistance to postpaid and prepaid customers regarding their account inquiries, billing issues, and service problems. 2. Resolve customer complaints and issues by providing accurate information and offering appropriate solutions in a timely manner. 3. Educate customers on available plans, features, and promotions to enhance their service experience and increase customer satisfaction." Location: Ghansoli - Loma IT Park Interested candidates can share their CV's on JuiliD@hexaware.com

We are Hiring Candidates who are experienced in International Voice Process (Customer Support) for US Healthcare Industry. Excellent English Communication Skills Required Customer Support experience preferred Must be ready to work in Night shift Minimum 1 year of experience in International Voice Process is mandatory. Cab is free of cost Work from office only (No work from office) Immediate joiners, Notice period also acceptable upto 30 days Job location: Chennai (Ambattur) Candidates from Anywhere in Tamilnadu can apply. 5 days work (Weekend fixed off) CTC - Max 5.5 LPA Please share your updated resume to below contact, Ashok N HR -Talent Acquisition | Accesshealthcare m: India - +91 9345886782 (Call/Whatsapp) e: ashokkumar.n1@accesshealthcare.c om w: www.accesshealthcare.org Key Responsibilities Handle professional inbound/outbound calls with international clients. Resolve customer queries, complete transactions, and aim for first-call resolution. Follow standard scripts while maintaining a natural and empathetic tone. Log all call interactions accurately into the CRM system

Maintain all Data in Excel Sheets Communicate with patients and caregivers to explain the program's eligibility criteria and benefits. Provide support to patients by addressing inquiries and guide them. Ensure accurate documentation of patients

Job Title: Customer Care Executive Salary: 15,000 – 30,000/month[ depend on interview] Location: [NOIDA] Qualification: Graduate/Under graduate Experience: 0–2 years Your Regards Hazel [HR] 9211908265[Whatsapp/Call]

Job description At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Requirements for this role include: Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM. High school diploma 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Greetings, Company Name: M.Phasis Job Role: Call Center Representative Job Location: Chennai & Pune Interview Process : F2F Experience : Freshers to 5 yrs CTC: Maximum Budget 4.5 LPA Work Mode : WFO only *Shift : Night Shift Only* Notice Period : Immediate to 15 days. Freshers can also apply. *Candidate who has Excellent Communication can apply for the Job* Essential Job Functions: Drive Customer Delight Conduct outbound and inbound mortgage customer service calls from a call center environment. Via phone, process residential loan applications according to established company and regulatory guidelines with specific attention to compliance and loan quality Send, receive and review application and disclosure packages from borrowers. Meet Service Level Agreements Utilize systems for registering high quality loans. Understand and articulate financial calculations and current rate/pricing. Use excellent follow-up skills. Partner with operations teams to ensure the seamless transfers. Requirements: Must be self- motivated with high energy & a positive attitude. Must have excellent phone etiquette with articulate use of the English language. Bilingual or multi-lingual preferred Must be detail oriented & results driven with a focus on customer service. Must have excellent interpersonal, follow-up & relationship building skills. Must have excellent written and communication skills as well as the ability to use different computer software programs related to loan origination and customer relationship management. Call center or telemarketing experience preferred.

We have vacancy VMWare for technical support - US voice process. Excellent communication. Process name -VM Ware L1-Tech support process Any graduation is ok but see in computer science CCNA Certificate is must Minimum -1yr exprience is must US Shift timing Both way cab provided 5 days working2 days rotational week off Immediate joining preferred Please call Nivetha 9884676582 for more info Regards Nivetha 9884676582

Job description International voie process Should be able to work in US shifts. salary max up to 4 lpa work location- chennai, Bengaluru, Hyderabad work from office To assist shareholders buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance and direction. Also supporting customer queries. Answer inbound calls, emails from Shareholders and assist them with their queries within the agreed service standards. Answer inbound calls from Shareholders and assist them to buy or sell shares within the agreed service standards. Respond to basic queries referring to senior colleagues where appropriate. Proven experience in a customer support role Meeting targets for accuracy, quality, volume and agreed service levels Familiarity with CRM systems and practices Basic understanding of data protection principles and knowledge in AML Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Adherence to procedures and regulations. Demonstrate willingness to contribute to team beyond own immediate tasks Role & responsibilities Please call Nivetha 9884676582 for more info Regards Nivetha 9884676582

We are looking for a dedicated/ professional and detailed oriented CCR for an Airline Process. This role involves providing customer service support on calls for airline process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their travel-related inquiries, and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience. Who we are looking for? Customer Assistance: Handle inbound customer calls and timely information about flight bookings, hotel reservations, car rentals, and travel packages. Customer-Centric Approach: A strong focus on delivering excellent customer service, demonstrating patience and empathy when handling challenging customer situations. Problem-Solving Ability: The ability to troubleshoot and resolve customer issues quickly, utilizing available resources and knowledge. Multitasking: Capable of handling multiple customer inquiries and tasks simultaneously while maintaining a high level of service. Attention to Detail: Ensure the accuracy of bookings, changes, and customer data, as well as adherence to Expedias policies and procedures. Adaptability: Comfortable with working in a fast-paced environment, including managing shifting priorities and handling a variety of customer requests. Technical Proficiency: Familiarity with customer service software, booking systems, and basic office tools. Experience with CRM platforms is a plus. Teamwork: Able to collaborate effectively with other team members and departments to resolve customer issues and share knowledge. Time Management: Strong organizational skills and the ability to meet performance targets and deadlines while maintaining service quality. Preferred Qualifications and Experience: Previous experience in a customer service role, especially within the travel, hospitality, or BPO industry. Minimum Bachelor's degree/ Under grad drop out Excellent communication skills What you will be signing up for? Promising career progression Best in industry compensation Transport facility Comprehensive training and development throughout your tenure World class work culture, you would not want to miss! WALKIN DATE- 27 & 28 June 25; Timing: 11am - 3pm POC- HR TANYA Carry your CV And Passport size photo. Mention (HR Tanya) on top of cv. Whatsapp your CV on 9289837643

Job description Hiring For only Freshers (No B.E/B.Tch) at Chennai Location Job Location : Chennai Qualification : Only B.Com/BBA/BSC/BCA Shifts: Night Shift Experience: Freshers Notice Period : Immediate joiners only Note: Good communication skills, willingness to work in Night shift. We need immediate joiners only. Areas of Responsibility : Ability to remain professional and courteous with customers at all times. Excellent English verbal and written communication skills. Follow company/client processes accurately and efficiently. Role & responsibilities Please call Durga 9884244311 for further info

Handle outbound or inbound calls to interact with international customers. Address queries, provide product or service information, and resolve issues promptly., cultural nuances and maintain professionalism in communication. contact: 6361803917

Job Requirements: Required: At least one year of experience in call handling within an inbound international contact center. At least one year of experience in HR shared services or a solid understanding of the employee hire-to-retire lifecycle from an HR perspective (preferably US HR) Willingness to work complete night/graveyard shifts. Flexibility for rotational weekly offs and shifts. Availability to work five days from the office. High school diploma or GED equivalent. Excellent organizational skills with the initiative to improve processes and prioritize tasks. Passion for delivering world-class customer service with focused attentiveness and responsiveness to customer needs. Strong verbal and written communication skills. Proficiency in using a PC, Microsoft Office Suite, and other human capital management software. Reliable remote work environment with access to a secure wireless network and strong cellular service (not Wi-Fi calling) for contingency support. Preferred: Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Any Graduate Role & responsibilities Please apply to this job, we will call you if your profile match the requirement

About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth. Job Overview We are looking for enthusiastic and customer-focused individuals to join our international customer support team. As a Customer Service Associate (CSA) , you will engage with customers from global markets (primarily the US) via voice. Your role will focus on addressing inquiries, resolving issues, and proactively encouraging customer retention through tailored solutions. Key Responsibilities Handle inbound customer calls, with an emphasis on account cancellations, billing issues, and technical troubleshooting. Re-engage users through persuasive communication and personalized retention offers. Demonstrate deep understanding of products/services to support and educate customers. Apply structured communication frameworks to provide efficient and empathetic resolutions. Use cloud-based systems to manage customer interactions and document case details accurately. Meet defined performance KPIs including: Handle Time Quality Customer Satisfaction (CSAT) Save Rate Retention Metrics Key Skills & Competencies Excellent verbal and written communication skills in English. Strong interpersonal and rapport-building abilities. Confident and persuasive communication style with a customer-first mindset. Ability to remain calm and solution-oriented in high-pressure situations. Comfortable using mobile platforms and troubleshooting across Android and iOS devices. Aptitude for multitasking and prioritizing tasks in a fast-paced environment. Attention to detail and accuracy in all aspects of work. Openness to feedback and willingness to learn and adapt quickly. Educational Qualifications & Experience Minimum: High school diploma or equivalent . At least 6 months of experience in customer service (voice process preferred) . Prior experience in sales or customer retention is a strong advantage. Why to join Intouchcx? Be part of a global brand that values storytelling, creativity, and innovation. Grow your career in a supportive, collaborative environment. Work with diverse, driven teams that make an impact every day. Perks and benefits:- Performance based incentives Outstanding rewards and recognition program PF and ESI 5 days working 2 days rotational week offs Note: 100% Work from Office Interested Candidates please Reach out below mentioned recruiter/Walk in to below mention location and mention top of resume recruiter name and Carry Aadhar Card along with the resume Anusha 957399518 Mode of Interview Face to Face Walkin location: B16, Mindspace, 5th floor, back side of Inorbit mall https://maps.app.goo.gl/Cr8siKxC8wQpV7sE9 Walkin timing: 11:30AM - 3:30PM