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127 Voice Support Jobs

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BPO- Voice- Experience - US Process
Jobshop

0.0 - 5.0 years

0 - 5 Lacs

Bengaluru, Karnataka, India

On-site

We're Hiring in Bengaluru! If you are looking to start or grow your career in the BPO industry, we have multiple openings with India's top MNC call centers. Background VerificationWhitefield Airline Voice Process Manyata Tech Park UK Shift Voice Process Whitefield E-Commerce Customer Support Bellandur & Electronic City Tech Support (Freshers) Whitefield & Baghmane Tech Park Eligibility:10th | PUC | Graduates Freshers & Experienced Compensation:24,000 32,000 + Incentives Apply online: jobshop.ai Let's get you hired!

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International BPO Careers
Jobshop

1.0 - 5.0 years

1 - 5 Lacs

Bengaluru, Karnataka, India

On-site

Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Process Type: Voice (Inbound/Outbound) Chat Support Technical / Customer Support Open Roles: Customer Support Executive (Voice & Non-Voice) Technical Support Associate International Call Center Executive Email / Chat Support Telecaller (Domestic BPO) - English & Hindi Eligibility: Qualification: 10th / 12th / Diploma / Any Graduate Experience: Freshers & Experienced candidates welcome Languages: English / Hindi / Regional languages (for domestic) Shifts: Rotational / Day / Night shifts (depending on process) Salary: Domestic BPO: 15,000 35,000/month + Incentives International BPO: 25,000 45,000...

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Hiring For Fresher / Exp || International BPO ||
Jobshop

0.0 - 5.0 years

1 - 5 Lacs

Bengaluru, Karnataka, India

On-site

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice / Non Voice / Blended/ Chat Process Manyata Tech Park International Voice Process /Non Voice/Banking Process Whitefield International Voice Process, International Non Voice Process, Chat Support, International Tech Support & International Semi Voice Process Maratha Halli International Voice Process & Social Media Process Electronic City International Voice Process & International Non Voice Process Bellandur - International Voice Process Salary 2.5 LPA to 6 LPA+ incentives Walkin Interview Venue: 92, 2nd Floor, Mosque Road, Frazer Town, Bengaluru 560005

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Hiring For Fresher / Exp || International BPO ||
Jobshop

1.0 - 5.0 years

1 - 5 Lacs

Bengaluru, Karnataka, India

On-site

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice / Non Voice / Blended/ Chat Process Manyata Tech Park International Voice Process /Non Voice/Banking Process Whitefield International Voice Process, International Non Voice Process, Chat Support, International Tech Support & International Semi Voice Process Maratha Halli International Voice Process & Social Media Process Electronic City International Voice Process & International Non Voice Process Bellandur - International Voice Process Salary 2.5 LPA to 6 LPA+ incentives Walkin Interview Venue: 92, 2nd Floor, Mosque Road, Frazer Town, Bengaluru 560005

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Customer Service Senior Analyst
Accenture

7.0 - 12.0 years

Bengaluru

Work from Office

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Group Doc Issuance:Draft, finalize, and issue Summary Plan Descriptions (SPDs) and Adoption Agreements for new and existing DB/DC plans, including custom SPD wording approved by the Underwriting Committee. Manage document lifecycle by importing applications, contracts, and SPDs into the relevant system, ensuring compliance with Document Issuance Procedure and digital delivery protocols via vendors. Prepare and issue Group Annuity Contracts, Certificates, performing quality control reviews and coordinating w...

Posted 22 hours ago

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Customer Service Senior Analyst
Accenture

7.0 - 12.0 years

Bengaluru

Work from Office

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Execute DOL, IRS, and plan audit support activities by gathering and submitting required documentation related to participant withdrawals, contributions, investment earnings, forfeitures, Form 5500 filings, and plan or contract terminations. Review, cleanse, and validate census data (system- and spreadsheet-based); coordinate testing schedules and share clean data with vendors for compliance testing (e.g., ADP/ACP). Prepare, review, and support Form 5500 filings, including analysis, edits, issue research, a...

Posted 22 hours ago

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Delivery Operations Team Lead
Accenture

10.0 - 15.0 years

Bengaluru

Work from Office

Skill required: Retirement Solutions - Cash Management Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Provide overall leadership and governance for teams supporting participant-initiated requests across Money Out, Loans, Payroll, and monetary/non-monetary transactions, ensuring accuracy, timeliness, and regulatory compliance. Oversee end-to-end withdrawal and distribution operations, including EFT validation, payment corrections, failed rollovers, qualified charitable distributions, address and name maintenance, unclaimed property handling, tax reporting corrections, and exception (NIGO) management. Lead coordin...

Posted 22 hours ago

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Customer Service Associate
Accenture

2.0 - 7.0 years

Bengaluru

Work from Office

Skill required: Retirement Solutions - Cash Management Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? The team is responsible for supporting the requests initiated by participant calls and inquiries related to Money Out, Loan processing, Payroll processing, monetary and non-monetary transactions. Day-to-day responsibilities include processing participant level transactions/requests such as:oMoney Out:providing end-to-end support in any type of withdrawal processing, EFT Verification, Inbound outbound calls with vendors or stakeholder, Daily Reconciliation for NAV plans, Payment corrections, Failed Rollovers, Address...

Posted 22 hours ago

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Customer Service Associate
Accenture

2.0 - 7.0 years

Bengaluru

Work from Office

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Doc Services/Group Pension and Underwriting:Prepare and issue Group Annuity Contracts, Certificates, Riders, and Summary Plan Descriptions (SPDs), ensuring compliance with pension and state regulations through coordination with Legal, Compliance, and Actuarial teams. Support onboarding and maintenance of NAV Trusteed and Group Annuity plans by managing document workflows, adoption agreement reviews, and system updates in collaboration with Employer Records and Document Issuance teams. Assist Underwriting and Doc...

Posted 22 hours ago

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Customer Service Analyst
Accenture

3.0 - 8.0 years

Bengaluru

Work from Office

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Prepare and distribute Group Life conversion option letters via the Participants database and other relevant systems, supporting timely and accurate client communications. Doc Services/Group Pension and Underwriting:Prepare and issue Group Annuity Contracts, Certificates, Riders, and Summary Plan Descriptions (SPDs), ensuring compliance with pension and state regulations through coordination with Legal, Compliance, and Actuarial teams. Support onboarding and maintenance of NAV Trusteed and Group Annuity plans by m...

Posted 22 hours ago

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Hiring Trainer For Tamil Nadu- 4 Years
2coms

4.0 - 9.0 years

Chennai

Work from Office

SUMMARY Summary: The Subject Matter Expert (SME) plays a critical role as the frontline operational support resource between frontline agents and Team Leads within a high-volume, 24/7 contact center environment. This role ensures consistent service quality across inbound and outbound voice, chat, and email channels by providing real-time guidance, resolving escalations, and maintaining adherence to SLAs, compliance standards, and client-specific processes. With deep domain expertise and C1-level English proficiency, the SME drives performance excellence through coaching, process optimization, and data-driven insights. The position requires a proactive, detail-oriented professional who can th...

Posted 2 days ago

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Telecaller- Kannada, Malayalam, - Chennai
Takecare Manpower Services

0.0 - 2.0 years

1 - 2 Lacs

Chennai

Work from Office

Interact with customers over a call with strong communication Inbound outbound to generate sales, increase revenue & build customer relationships Ability to handle a pressure over a customer call Required Candidate profile Need immediate joiner Contact : Rishika HR - 9494972099 Perks and benefits ESI PF INCENTIVE

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Customer Service - Gurugram
Genpact

0.0 - 2.0 years

Noida, Gurugram, Delhi / ncr

Work from Office

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Posted 3 days ago

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Customer services Jobs in gurgaon
Smart Vision Consultancy Services

2.0 - 5.0 years

1 - 4 Lacs

Gurugram

Work from Office

Gurgaon based bpo sales voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with Day shift rotational off salary 22k-35CTC Contact HR Nidhi-9311340225

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Urgent Hiring For domestic customer services process in gurgaon
Smart Vision Consultancy Services

1.0 - 4.0 years

1 - 4 Lacs

Gurugram

Work from Office

Gurgaon based bpo sales voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with Day shift rotational off salary 22k-35CTC Contact HR Nidhi-9311340225

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Assistant Manager - Service
Policybazaar

6.0 - 10.0 years

5 - 10 Lacs

Gurugram

Work from Office

Position: Assistant Manager - Service Level: Assistant Manager About Policybazaar: As Indias largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users. Roles and Responsibilities: • Manage operations seamlessly, ensuring timely SLA delivery and high levels of employee and customer satisfaction. • Establish and maintain client relationships to drive engagement and operational efficiency. • Oversee team performance by setting goa...

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Senior Technical Support Associate / Voice US shift
JobShop

0.0 - 4.0 years

Bangalore, All india

On-site

You will be part of an exciting Call Center team with multiple job opportunities available in Bangalore. As a Customer Retention executive, you will be responsible for handling voice and blended processes in the International BPO Voice Support domain. **Key Responsibilities:** - Engage with customers to ensure their satisfaction and retention - Handle customer queries and provide appropriate solutions - Maintain customer relationships through effective communication - Meet targets for customer retention and satisfaction **Qualifications Required:** - Graduation completed - Excellent English communication skills - Willingness to work in rotational shifts (Day/Night) This role offers a competi...

Posted 4 days ago

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Walkin For experience - Customer support background -Chennai
Cognizant

1.0 - 3.0 years

Chennai

Work from Office

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner. Provide technical support to customers on various products and services related to banking, finance, insurance, healthcare, IT services, medical devices, pharmaceuticals, software solutions etc. Utilize excellent communication skills to build strong relationships with customers and understand their needs effectively. Work efficiently under pressure while maintaining accuracy and attention to detail. Collaborate with team members to achieve common goals and objectives. Desired Candidate Profile 1-3 years of experience in BPO/Call Centre environment...

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International Voice Process
Tech Mahindra

1.0 - 3.0 years

3 - 5 Lacs

Mumbai

Work from Office

Job description TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE / CHAT PROCESS Tech Mahindra is seeking motivated individuals for the International Voice and Chat Process. This role is ideal for freshers or entry-level candidates looking to start their career in the BPO sector and engage with global customers. Key Responsibilities: - Voice Process (Freshers Can Apply) -Chat Process (Relevant Chat Experience Mandatory) - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergr...

Posted 4 days ago

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Success Coach - WFO - Marathi /Telugu
Nxtwave Disruptive Technologies

0.0 - 1.0 years

2 - 3 Lacs

Kolhapur, Pune

Work from Office

Responsibilities : Monitoring learning progress and interacting with students regularly to ensure their learning is up to date by suggesting tips and solutions. Keep records of all conversations in our database in a comprehensible way. Respond to Student queries in a timely and accurate way, via phone, email, or chat, WhatsApp, etc., Host and facilitate interactive live sessions, focusing on motivational topics, learning strategies, and community building. Create a supportive and dynamic learning community, encouraging peer-to-peer interaction and collaboration. Ensure that users are actively participating in different activities and making good progress. Communicate Students progress and co...

Posted 4 days ago

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Voice Process - International & Domestic ||
Axis Services

0.0 - 4.0 years

3 - 5 Lacs

Hyderabad

Work from Office

Voice Process - International & Domestic || 1. International Voice Process (Technical Support) Location : Hyderabad Job Requirements Qualification : Under Graduation / Graduation Up to 1 year of experience in International Voice Customer Support Strong ability to resolve customer concerns via voice Excellent communication and interpersonal skills Salary Package Freshers: 3 LPA Experienced: Up to 5LPA Benefits Cab facility Rotational Shifts 5 days working | 2 rotational offs 2. Voice /Non voice Process Executive Domestic Job Location: Hyderabad Job Type : Full-Time | Work From Office Shift : Day Shift (8:00 AM 8:00 PM) Working Days : 6 Days Working | Rotational Week Off Experience Required: *...

Posted 4 days ago

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Hiring For International Voice Process / Call Center/ Sal upto 6.5 lp
The Job Factory

1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Hello Applicant, Greetings from Job Factory Call : HR smitha @ 9880964847 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM As a Customer Support Representative, you will be the first point of contact for our customers. Your primary responsibility is to ensure customer satisfaction by providing timely and efficient support through various channels. This role is ideal for fresh graduates who are eager to start their careers in customer service and are passionate about helping others. Key Responsibilities Respond to customer inquiries via phone, email, and live chat in a professional and courteous manner. Resolve customer issues promptly and accura...

Posted 4 days ago

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Customer Support Executive
Shining Stars Institution & travels

0.0 - 4.0 years

2 - 3 Lacs

Noida

Work from Office

Note - Shining Stars ITPL does not charge candidates for any job opportunities. Hi Job Seekers Greetings from Shining Stars ITPL We're Hiring: Customer Support Executive | Noida Location Join one of the top Multinational BPOs and kick-start your career in a dynamic, growth-driven environment! Profile:- Customer Support Executive Requirement : Any Undergraduate / Graduate / Fresher / Experience can apply. Location: Noida Working Days: 6 Days a Week Week Off: 1 Rotational Off Salary: 17K CTC - 30K CTC ( Based on last drawn Salary) Eligibility Criteria: Graduate / Undergraduate all can apply. Excellent English communication skills (both verbal & written) Basic computer knowledge Freshers and ca...

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Voice Analyst ( Fresher/Experience) - Gurugram
Wsne Consulting

0.0 - 4.0 years

3 - 6 Lacs

Gurugram

Work from Office

Role & responsibilities Handle customer queries through inbound and outbound voice calls. Resolve customer concerns efficiently while ensuring customer satisfaction. Maintain clear and professional communication at all times. Required Skills: Excellent communication skills (verbal and written) in English and Hindi. Ability to handle customer queries efficiently and politely. Patience and empathy to manage difficult or irate customers. Prior experience in a call center or customer support role is a plus. Freshers and experience both can apply Minimum education: UG/Grad both can apply Freshers and Experienced both can apply Salary package 3 Lpa to 6 lpa Willingness to work in rotational shifts...

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Sutherland Hiring - International Voice Process - Freshers !!!
Sutherland

0.0 - 1.0 years

Navi mumbai

Work from Office

Job description Greetings from Sutherland!!! We are hiring! Position: International Voice Process - Technical Customer Support. Experience: Fresher to 1 year Job Criteria: Immediate joiners required (Must be able to join by February) Freshers are welcome to apply Required candidate profile: Prospect candidates should have excellent verbal and written communication skills in English. Ability to articulate, bright and curious. Passionate about customer service. Shift Timings & Off: 5-day work week with rotational shifts, predominantly night shifts. Additional Information: Work from office one-way cab facility available up to 25km radius from office based on the shift timings. Work Location: 5t...

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Exploring Voice Support Jobs in India

The voice support job market in India is thriving, with many companies outsourcing their customer service operations to the country. Voice support roles involve providing assistance and resolving customer queries over the phone. Job seekers looking to enter this field can find a range of opportunities in various industries.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Mumbai
  5. Delhi

These cities are known for their booming tech industries and are hotspots for voice support job opportunities.

Average Salary Range

The average salary range for voice support professionals in India varies based on experience level. Entry-level positions can expect to earn between INR 2.5-4 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

In the field of voice support, career progression typically involves moving from a Customer Support Executive to a Senior Customer Support Executive, and then to roles like Team Leader or Operations Manager. With experience and additional skills, professionals can advance to roles such as Customer Support Manager or Customer Experience Manager.

Related Skills

Some related skills that are often expected or helpful alongside voice support include: - Strong communication skills - Problem-solving abilities - Empathy towards customers - Knowledge of CRM software - Multitasking skills

Interview Questions

  • What do you understand by voice support? (basic)
  • How do you handle irate customers over the phone? (medium)
  • Can you explain the importance of active listening in voice support? (basic)
  • How would you handle a technical issue that you are not familiar with? (medium)
  • Give an example of a time when you went above and beyond for a customer. (advanced)
  • How do you prioritize your tasks when dealing with multiple customer calls? (medium)
  • Have you ever dealt with a language barrier while assisting a customer? How did you handle it? (medium)
  • What steps would you take to de-escalate a tense situation with a customer? (medium)
  • How do you ensure customer data privacy and security during interactions? (medium)
  • Can you discuss a challenging situation you faced in a previous voice support role and how you resolved it? (advanced)
  • Describe a time when you had to collaborate with other team members to solve a customer issue. (basic)
  • How do you stay updated on product knowledge to assist customers effectively? (basic)
  • What motivates you to work in a customer-facing role like voice support? (basic)
  • How would you handle a situation where a customer is dissatisfied with the company's policies? (medium)
  • How do you handle repetitive queries from customers without losing patience? (medium)
  • Have you ever had to deal with a particularly difficult customer? How did you handle it? (advanced)
  • What strategies do you use to ensure high customer satisfaction ratings? (medium)
  • How do you adapt your communication style when speaking to different types of customers? (medium)
  • Can you provide an example of a time when you had to think on your feet to resolve a customer issue? (advanced)
  • How do you handle stress and pressure in a fast-paced voice support environment? (medium)
  • How do you ensure that you are maintaining a positive and professional tone during customer interactions? (basic)
  • What role do you think feedback plays in improving your performance as a voice support professional? (basic)
  • How do you handle situations where you are unable to provide an immediate solution to a customer's problem? (medium)
  • Can you discuss a time when you had to troubleshoot a technical issue over the phone with a customer? (advanced)

Closing Remark

As you explore voice support jobs in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. By preparing for common interview questions and highlighting your relevant experience, you can confidently apply for voice support roles and kickstart a rewarding career in this field. Good luck!

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