Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in gurugram
>
K. S. D. PLACEMENT CONSULTANCY
>
Voice Process Professional

Voice Process Professional

K. S. D. PLACEMENT CONSULTANCY

2 - 4 years

|

4 - 6 Lacs

Posted:5 days ago| Platform:

Apply

Skills Required

voice process crm system customer satisfaction outbound calling customer service inbound calling communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Handle inbound/outbound customer calls professionally and efficiently.
Resolve customer queries, complaints, and requests within stipulated timelines.
Maintain accurate records of customer interactions in the CRM system.
Provide product/service information to customers clearly and confidently.
Escalate complex issues to the relevant teams when required.
Meet daily/weekly call targets and quality benchmarks.
Ensure high levels of customer satisfaction through effective communication.
Adhere to company policies, process guidelines, and compliance norms.

Required Skills & Qualifications:

Excellent verbal communication skills (English/Hindi/regional languages as applicable).
Strong listening and interpersonal skills.
Ability to handle pressure and manage difficult conversations calmly.
Customer service orientation with a positive attitude.

- *Work:* 5 days a week, rotational shifts with Rotational Weekly Offs

- *Joining:* Immediate

- *Eligibility:* Graduate/Undergraduate with 1year experience in international voice process

- *Cab facility:* within 20 Km From Office

More Jobs at K. S. D. PLACEMENT CONSULTANCY

Voice Process Professional

gurugram

INR 4 - 6 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

K. S. D. PLACEMENT CONSULTANCY

RecommendedJobs for You

Voice Process Professional

K. S. D. PLACEMENT CONSULTANCY

gurugram

Voice Process Professional

hyderabad

Voice Process Professional

Teleperformance (TP)

noida

Voice Process Professional

Teleperformance (TP)

noida

Voice Process Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

greater noida

Voice Process Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

noida

Voice Process Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

ghaziabad

Voice Process Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

rajarhat

Voice Process Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

kolkata

Voice Process Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

howrah