Roles and Responsibilities Provide technical support to customers through phone calls, emails, or chats. Troubleshoot and resolve customer issues related to software products. Profile - Blended process (chat+voice) Work mode - work from office Position - customer support executive Qualification - graduated Skills - good communication skills Experience - Mini 6 months in international Technical process Salary - Upto 31k CTC /26500 In - Hand Working days -5 days working/ rotational shift and rotational offs Benefits - both side cabs within 20km from office Location - sector 18, gurgaon Contact Person HR Karan Gupta / 8700629990
Roles and Responsibilities Provide language support to clients through voice Process Handle customer inquiries and resolve issues related esolution Document customer interactions, End-to-End resolution. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile C1 certified level proficiency in German language (written & spoken). Minimum 1-4 years of experience in BPO/Call Centre environment with a focus on international voice process. Strong communication skills with excellent verbal fluency in both English and German languages. B enefits Both side - Cab facility 2 Days Rotational off Guest House- for 7 days in relocation from other City -Relocation bonus - 8k Contact Person - HR Karan Gupta /8700629990