Posted:1 week ago| Platform: Naukri logo

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Skills Required

operational support business analyst cisco ip telephony kpi cisco ccnp python scripting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description
SN
Required Information
Details
1
Role
Voice Business Analyst
2
Required Technical Skill Set
(Skill Name)
  • Cisco IP telephony, python
  • Cisco Jabber, Cisco expressway server, CUCM
3
No. of Requirements
4
Desired Experience Range
5+ years
5
Location of Requirement
6
Keywords
CCNP Collaboration
Desired Competencies (Technical/Behavioral Competency)
Must-Have
(Highlighted cells are must-have. Please check with candi during screening calls)
  1. Minimum 5+ yrs of relevant experience in Cisco voice and unified communication.
  2. Business analyst role with experience scripting in python.
  3. Able to analyze the data trends and create and track KPI against products and roll out of products.
  4. Excellent documentation skills and creating end user documentation and presenting to key stakeholders.
  5. Excellent communication skills to deliver key messaging about projects and programs to key stakeholders.
.
Good-to-Have
  1. Excellent verbal and written communication skills
  2. Ability to provide operational support as an escalation point in areas of expertise.
  3. Ability to work under pressure and on tight timescales
  4. A hands-on approach and willingness to work out of hours is essential.
  5. Technical grasp of a wide range of applications both in house and 3rd party applications

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