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Cognizant
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Voice and Accent Communication Coach

Voice and Accent Communication Coach

Cognizant

3 - 8 years

3 - 8 Lacs

hyderabad

Posted:1 day ago| Platform:

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Skills Required

voice and accent training communication vocabulary pronunciation soft skills training accent vna voice and accent training grammar communication coach accent training soft skills communication training accent neutralization corporate training language training

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for an experienced Voice and Accent (V&A) Communication Coach to join our Language & Communication Excellence team in Hyderabad.

This is an individual contributor role responsible for coaching employees to enhance their spoken English, pronunciation, fluency, and communication effectiveness in client-facing and operational environments.

Roles and Responsibilities

Conduct Voice & Accent, Business Communication, and Soft Skills training for new hires and tenured associates.
Deliver customized communication sessions through classroom, virtual, and one-on-one coaching.
Evaluate participants spoken communication, pronunciation, clarity and grammar.
Collaborate with operations and quality teams to identify communication gaps and design targeted interventions.
Conduct mock calls, role-plays, and calibration sessions to enhance real-world communication effectiveness.
Maintain accurate training data, improvement reports, and performance metrics.
Continuously update training content and stay current with global communication and linguistic trends.

Qualifications & Skills

Bachelors degree
3 to 8 years of experience as a Voice & Accent / Communication Coach / Language Trainer in a BPO or corporate environment
Excellent understanding of English pronunciation, intonation, and cross-cultural communication
Strong facilitation, feedback delivery, and interpersonal skills
Certifications such as Train the Trainer preferred
Proficiency in MS Office tools and virtual training platforms

Work Setup

Work Mode: Work from Office

Location: Cognizant Hyderabad

Shift: Day Shift

Reporting To: Training Manager

Mandatory Key Skill

Voice and Accent Training
Communication Coach
Pronunciation / Accent Neutralization
Business Communication Skills
Feedback and Coaching
Language and Culture Training
Facilitation and Delivery
Learning and Development (L&D)
Speech Clarity and Fluency Coaching
Training Needs Analysis (TNA)

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Voice and Accent Communication Coach