89 Accent Jobs

As a Customer Service Executive in the Inbound Voice process (Australia), you will be responsible for handling inbound customer queries via voice channels. Your primary tasks will include following standard operating procedures and quality guidelines to ensure excellent customer service. The shift timings for this role are from 3 am to 12 pm, with a salary of up to 4.5 LPA, which is negotiable based on your experience and skills. You will have fixed weekends off on Saturdays and Sundays. Additionally, you will benefit from a free home pick-up and drop facility. In the UK Healthcare/Customer Inbound Voice process, the role of Customer Service Executive entails handling customer queries via voice channels. The shift timings vary from 12 pm to 9 pm, 1 pm to 10 pm, or 2 pm to 11 pm. The salary for this position is up to 4.5 LPA and is negotiable. You will also have fixed weekends off on Saturdays and Sundays, along with a complimentary home pick-up and drop facility. If you are assigned to the Inbound Chat process (UK Healthcare/Customer), your responsibilities as a Customer Service Executive will involve handling customer queries through chat. The shift timings for this role are from 12 pm to 9 pm, 1 pm to 10 pm, or 2 pm to 11 pm. You will receive a salary of 19k in hand plus 5.7k in variables. Similar to the voice processes, you will have fixed weekends off on Saturdays and Sundays, and a free home pick-up and drop facility will be provided. To qualify for these roles, you must be a graduate with at least 1 year of BPO experience. You should be comfortable working in rotational shifts and possess good communication skills in English. The interview process will consist of an HR round, assessment, Voice and Accent (VnA) evaluation, and an operations round. In addition to competitive salaries, fixed weekends off, and free transportation services, you will be eligible for a range of benefits including health insurance, life insurance, paid sick time, paid time off, and Provident Fund. The job types available are Full-time, Permanent, and Fresher positions. Various shift schedules such as Day shift, Evening shift, Fixed shift, Night shift, Rotational shift, and US shift are offered. Performance bonuses, shift allowances, yearly bonuses, as well as growth and learning opportunities are part of the comprehensive benefits package. This role requires you to work in person at the specified location.,

Job Title: New Hire Soft Skills Trainer Role Type: 1 to 3 months contract. Job location: Bengaluru, Hyderabad Commercials per hour: INR 325/- to 340/- Rotational Shift (Login every hour, last login at 4:30 PM) Two-way cabs are provided Job Description: 1. Minimum 10 months of experience in BPO. 2. Strong knowledge of BPO processes, customer service/sales, and Communication skills. 3. Good knowledge of Grammar is expected. 4. The trainer needs to be well-versed in Grammar, Accent, Written English, Customer Service / Sales and American Culture. 5. Excellent Presentation and Facilitation skills are expected. The trainer should be able to professionally handle participants. 6. The trainer needs to be proficient in using Learning Management Systems (LMS). 7. All trackers and other related documents as required by the client will be maintained by the trainer and shared with the client as per the required timelines. 8. Only training hours are billable (Monday to Friday): breaks, weekends and non-working days are not billable. 9. The trainer needs to facilitate role-playing, Simulations, and other Interactive activities to enhance learning. 10. The trainer needs to monitor and evaluate the Effectiveness of training programs through assessments and feedback. 11. Trainer possesses the ability to work in a fast-paced environment and adapt to changing requirements. Show more Show less

Giving English Training and teaching on:- English Grammar and Technicality Phonetics and Syllables VocabularyExcellent Pronunciation PSK (Public Speech Knowledge) Linguistic PhrasesExcellent Accent and Voice Quality Show

You should have a minimum of 10 months of experience in BPO with a strong understanding of BPO processes, customer service/sales, and excellent communication skills. A good grasp of grammar is essential for this role. As a Soft Skills Trainer, you will be responsible for providing training in Grammar, Accent, Written English, Customer Service/Sales, and American Culture. Your role will require excellent presentation and facilitation skills to effectively handle participants. Proficiency in using Learning Management Systems (LMS) is also expected. You will be responsible for maintaining all trackers and relevant documents as required by the client and sharing them within the specified timelines. As a Soft Skills Trainer, you will facilitate role-playing, simulations, and other interactive activities to enhance the learning experience for participants. Monitoring and evaluating the effectiveness of training programs through assessments and feedback will also be part of your responsibilities. This role requires the ability to work in a fast-paced environment and adapt to changing requirements. Please note that only training hours (Monday to Friday) are billable, and breaks, weekends, and non-working days are not billable. If you possess the necessary skills and experience, we encourage you to apply for this New Hire Soft Skills Trainer position located in Bengaluru and Hyderabad.,

Genpact is a global professional services and solutions firm that focuses on delivering outcomes that shape the future. With a workforce of over 125,000 professionals across more than 30 countries, we are characterized by our inherent curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Our purpose, which is the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500, through our extensive business and industry knowledge, digital operations services, and expertise in data, technology, and AI. As a Process Associate, you will be responsible for working across various categories, requiring you to showcase a broad range of category knowledge and the ability to collaborate dynamically and flexibly with subject matter experts. Your key responsibilities will include Spot Buy negotiations, compliance checks, maintaining a deep understanding of client processes and policies, and demonstrating a strong work ethic in both independent and collaborative settings. The qualifications we seek in you include a minimum of a graduate degree or equivalent with a strong academic background. Freshers are also eligible to apply for this role. Additionally, we are looking for candidates with good communication and analytical skills. Preferred qualifications include previous experience in Procurement & Sourcing, effective probing and analytical skills, problem-solving abilities with a customer-centric approach, proficiency in written English, flexibility to work on a varied schedule, strong attention to detail, and basic skills in Excel and PowerPoint. If you are looking to be part of a dynamic and forward-thinking organization that values innovation and excellence, then this opportunity at Genpact in Kolkata, India could be the perfect fit for you. Join us in our mission to drive operational excellence and make a meaningful impact in the world. This is a full-time position with a focus on operations. If you meet the qualifications and are excited about the prospect of contributing to a world-class team, we encourage you to apply.,

Procurement activity for US customer. Source suppliers for products, get quotes, analyse and report.Must be an expert in English, listening (American accent), speaking and writing. US times 7:30 PM to 4 AM in Yeshwantpur or home. Required Candidate profile Must have 2 wheeler to commute to work at night or quiet home with Wifi. Procurement experience is a plus but not necessary. Good computer knowledge and ability to search in the Internet. Telecalling.

Responsibilities: To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Need to facilitate new hire classes and own the performance delivery for their respective batches. Customer: To be cross skilled in other LOBs of the business To support the business by maintaining suggested/ required login hours To deliver a 39-week induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0 -90 days period. To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material. To analyze the training needs, design and deliver appropriate programs and evaluate their success. Trainers to regularly practice process to stay updated and ensure they are calibrated internally with other trainers and externally with clients. To provide feedback to consultants on the quality of their work in line with Company policies and procedures To seek feedback proactively, from all staff, from all departments Critical Competencies: Solves Problem Communicates Effectively Demonstrate Collaboration

*NOTE - Please make sure that HR Shiva Krishna is mentioned on your resume before bringing it to the interview reception or drop a message or give me a call on 7093496092* Dear Candidate, Im reaching out to you regarding an exciting opportunity at FOUNDEVER. After reviewing your Naukri profile, I believe you could be a great fit for a role were currently hiring for. We are currently hiring for International Voice and Non voice process both for freshers and experienced. Job Type - Full-Time (5 working days, 2 week offs) Shift Timings - Rotational Night Shift (2 Way Transportation is provided) *Job Description: We are looking for dedicated individuals to join our team as International Voice - Customer Support Executives.* Eligibility Criteria: •1 to 5 years of experience in customer service or a related field. Excellent communication skills in English (both verbal and written). Ability to work night shifts. Key Responsibilities : •Responding promptly to customer inquiries. Handling and resolving customer complaints. Providing information about products and services. •Troubleshooting and resolving product issues and concerns. Ensuring customer satisfaction and providing professional customer support. Perks and benefits : 1. Performance-based incentives. 2. Health insurance and other benefits. 3. Two -ways transportation. If you meet the above criteria and are eager to be part of a dynamic team. *Contact timings: 11:30am to 3:30pm* *NOTE You are required to walk in to the address mentioned below.* *A copy of your resume must be brought with you when you walk into the office.* *Please make sure that HR Shiva Krishna is mentioned on your resume before bringing it to the interview reception.* Location - Cyber Pearl, B Block, Unit II, Ground Floor, HITEC City, Hyderabad 500082 (https://maps.app.goo.gl/RX1yim4si8w8Cnh89) - Contact the below phone number for any queries**. Foundever • , Telangana Google Foundever • , Telangana Google Google Google

we require a full time voice and accent trainer for our school St. john universal , Goregaon . having 1 year experience in school training all grades students.

Urgent Openings in Pune , Bangalore, Vizag & Vadodara Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Trainer - Voice and Accent: Please enter job description Job Title: Trainer Voice and Accent Location: Chennai- AMBIT Experience: 5+ Years Industry Type: BPO / KPO Functional Area: Training & Development Employment Type: Full Time, Permanent Education: Any Graduate Job Description We are seeking a dynamic and experienced Voice and Accent Trainer to lead language and soft skills training initiatives across teams. The ideal candidate will be responsible for identifying skill gaps, designing impactful training programs, and aligning learning outcomes with business goals. Key Responsibilities Deliver Language, Voice & Accent, and Soft Skills training across teams. Design and implement training strategies based on performance gaps. Develop training content using Instructional Design principles. Conduct Train-the-Trainer programs and certify internal trainers. Use CEFR framework for hiring and assessment calibration. Lead transaction monitoring and feedback sessions. Customize training programs to meet client-specific needs. Research and integrate AI tools to enhance training effectiveness. Desired Candidate Profile 5+ years of total experience, with 34 years in managing training functions. Proven expertise in Language & Soft Skills training within BPO/KPO. Excellent verbal and written communication in English. Familiarity with US, UK, and Australian accents. Strong knowledge of phonetics, grammar, and Microsoft Excel. Exceptional presentation and analytical skills. Ability to work with and evaluate market tools for training enhancement. Perks and Benefits Competitive salary Opportunity to work with global clients Learning and development support Collaborative work culture

Job Title : International Voice Support Location : Hitech-city - Night Shifts Job Description : We are looking for dedicated individuals to join our team as International Voice Customer Support Executives with Excellent communication. Eligibility Criteria:- Fresher or any BPO related experience. (10+2 undergraduates can apply) Excellent verbal communication skills in English. Ability to work night shifts. Key Responsibilities: Responding promptly to customer inquiries. Troubleshooting and resolving product issues and concerns. Ensuring customer satisfaction and providing professional customer support. Handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries related to products/services offered by the company. Work in an international call center environment with exposure to diverse cultures and time zones. Develop strong communication skills to effectively handle complex customer issues. Meet performance targets set by the organization. Perks and benefits: Performance-based Monthly & quarterly incentives. Health insurance and other benefits. Two-way transportation. If you meet the above criteria and are eager to be part of a dynamic team, please send your resume via WhatsApp or call Keerthana - 6302252792 , Mounika - 8125709164 Contact timings: 11 am to 6 pm (Monday - Saturday)

Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality Roles and Responsibilities Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality

Shifts - 24/7 rotational shifts including night shifts 5 days working any 2 rotational weekoffs Candidates from within hiring boundary (only mumbai) DRUG TEST MANDATORY Required Candidate profile Qualification - Graduate freshers or HSC with minimum 6 months exp Excellent communication required 1 month work from office training and then work from home Candidates should be within boundaries.

Engage US customers via phone, chat & email to sell automobile parts. Process orders, identify parts from inventory, negotiate deals, provide updates, and resolve issues efficiently during night shifts. contact on 9989524054 Required Candidate profile Seeking candidates with 1–3 years of experience in sales and customer support for US/UK markets, preferably in auto parts. Must have excellent English, negotiation skills, and night shift readiness.

Min. HSC or Graduate Fresher Medical/Telecom Experienced preferred Fluent English is a must Kharadi, Pune Salary: 20-40k per month + incentives Bonus, Health insurance Night shift, 2-way cab 2 days week-offs Apply: Wp/Call HR Gaurav - 9325399945

As an English Trainer, your primary responsibility will be to provide comprehensive English training and teaching on various aspects including English Grammar and Technicality, Phonetics and Syllables, Vocabulary with an emphasis on excellence, Pronunciation, PSK (Public Speech Knowledge), Linguistic Phrases with a focus on excellence, as well as Accent and Voice Quality. Your role will involve helping individuals improve their English language skills and proficiency in these key areas. You will be instrumental in enhancing the linguistic abilities of learners and fostering a conducive learning environment. Your expertise in English language teaching will be crucial in supporting the development of language skills among your students.,

Graduate with 6 months experience required Salary - 28k in-hand+ incentives 5 days working with any 2 week off Rotational shift Good communication Perks and benefits Incentives 5000 per month.

Role:International Customer Support Loc:Pune Skills: Communication, International Voice Process, International Voice Support,English,Fluent Rotational Night shift Exp:0 to 5 Years Up to 2.75 LPA Neha 9602479419 Required Candidate profile Excellent verbal communication skills in English

Hsc fresher/6 month exp Salary- 25k inhand ( for experience) Fresher - 21k inhand + utpo 4k attendance bonus+ incentives 5 days working with any 2 week off Rotational shift including night shift Excellent communication Immediate joiner

Looking for 4+ years of experience in CommunicationTraining Domain - Learning and Development Location- Mysuru WFO| Rotational Shifts Any Graduate CTC- 9 LPA (62K in hand) Immediate joiners only Contact- 8529474615 Radhika

Responsibilities: * Prepare lesson plans and deliver engaging French classes * Collaborate with colleagues on curriculum development * Assess student progress through regular evaluations

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Youre responsible to work across a variety of categories so will need to demonstrate a broad range of category knowledge and be able to work dynamically and flexibly with a broad range of SMEs. Responsibilities Spot Buy negotiations & Compliance checks. Maintain a thorough understanding of client process and policies. Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Minimum Qualifications Qualifications we seek in you Any graduate degree or equivalent with a strong academic record. Freshers are eligible Good communication and analytical skills. Preferred Qualifications Previous experience in Procurement & Sourcing. Effective probing skills and analyzing / understanding skills. Problem solving skills with customer centric approach, demonstrated proficiency with written English and with accent. Should be able to work on a flexible schedule. Strong attention to detail. Basic Excel & PPT skills Job Process Associate Primary Location India-Bangalore Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Apr 1, 2025, 11:34:00 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time,

Job Title: Spoken English Trainer Company: The Baap Company Location: Paregaon Kh, Tal-Sangamner Job Type: Full-time Experience: 5+ years Salary Range: As per industry standards Job Summary We are seeking a dynamic and experienced Spoken English Trainer to help students/professionals improve their fluency, pronunciation, grammar, and communication skills. The trainer will design engaging lessons, conduct interactive sessions, and provide personalized feedback to learners. Key Responsibilities Training Delivery: Conduct spoken English classes for groups offline. Focus on fluency, accent neutralization, vocabulary, and conversational skills. Use interactive methods (role-plays, debates, presentations) to enhance learning. Curriculum Development: Design lesson plans, activities, and assessments tailored to learners levels (beginner/intermediate/advanced). Incorporate real-life scenarios, business English, or interview prep (Corporate) as needed. Progress Evaluation: Assess students’ speaking, listening, and comprehension skills. Provide constructive feedback and track improvement. Student Engagement: Motivate learners and create a positive, immersive English-speaking environment. Address individual challenges (confidence, grammar errors, pronunciation). Resource Management: Recommend books, apps, podcasts, and other learning tools. Develop worksheets, audio-visual aids, and practice exercises. Corporate Training (if applicable): Conduct Business English sessions for professionals (email drafting, meetings, presentations). Skills & Qualifications Essential: Excellent command of English (grammar, pronunciation, fluency). Degree in English, Linguistics, Education , or related field Prior experience in teaching/training spoken English offline. Strong communication, patience, and interpersonal skills . Ability to adapt to different learning styles. Work Environment Office-based Opportunity to work with students, professionals, or corporate clients. How to Apply Interested candidates should submit their resume, a cover letter, and a short demo video (2-3 mins) teaching a spoken English topic to [prajakta.dabhade@baapcompany.com].

Responsibilities: * Conduct accent training sessions * Prepare lesson plans aligned with company goals * Facilitate behavioral training workshops * Deliver engaging business English classes Health insurance Food allowance Provident fund Annual bonus