27 Communication Coach Jobs

We KGiS hiring Team Lead- International Voice Process Job Location- Coimbatore. Looking for a Team Lead with prior experience as TL/SME in the international voice process. Job Description: Hands-on Experience in International Voice Process Excellent Communication Prior experience in team handling Drive the team, manage, and deliver business demand. Flexible to work the night shift Candidate skills: Hands-on Experience in International Voice Process Hands-on Experience in product sales as Team Lead Flexible to work the night shift Interested kindly share your resume to divya.s@kgis.co We KGiS hiring for Voice & Accent Trainer Job Location: Bangalore/Coimbatore Job Description: Training the ne...

Dear Candidate, We have an urgent requirement for Soft Skills & Behavioural Trainer at Chennai & Pune location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. JD : Should have total 10 years experience Shift Timings :General City:Chennai & Pune Mode : Classroom No of working Hours-5 days/ 8hours Assignment duration -2-3 months extendable based on performance Start date Immediate

Dear Candidate, We have an urgent requirement for Voice & Accent trainer for Noida location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. JD : The trainer should be able to deliver on the following: Should have core expertise in V&A Training. Floor support, Should have conducted V&A and Accent neutralization sessions. Know about training delivery and feedback techniques on communicative skills and soft skills in Australian V&A. Monitor calls and share feedback on CTQ parameters. Coaching the bottom quartile and showing an improvement in call & and email quality Well-versed in Soft Skill & VnA and training methodologies...

Dear Candidate, We have an urgent requirement for Voice & Accent trainer for Gurgaon location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. JD : The trainer should be able to deliver on the following: Should have core expertise in V&A Training. Floor support, Should have conducted V&A and Accent neutralization sessions. Know about training delivery and feedback techniques on communicative skills and soft skills in Australian V&A. Monitor calls and share feedback on CTQ parameters. Coaching the bottom quartile and showing an improvement in call & and email quality Well-versed in Soft Skill & VnA and training methodologi...

Deliver New hire, up-skill or continuous education training courses Min 1 years experience as V&A Trainer / Communication trainer (International BPO) on papers Excellent communication skills Should have V&A training exp Flexible with US Shifts Required Candidate profile Should be comfortable taking calls and monitoring Should have V&A training exp New hire training Class room training Exp on Throughput, TNI ,TNA ,FPA , Mock calls Prefer Immediate joiner

POSITION SUMMARY: The Communication Coach is responsible for evaluating agents and coaching them on communication and language proficiency to ensure that communication and language used on calls is at acceptable standards. JOB FUNCTION AND RESPONSIBILITIES: Remote monitoring and side by side/live call monitoring of calls & providing detailed feedback to the advisor Responsible to coach the agents and to develop their communication styles & customer service skills (this could include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like call control etc.) Work closely with the BU to improve the performance of the bottom...

POSITION SUMMARY: The Communication Coach is responsible for evaluating agents and coaching them on communication and language proficiency to ensure that communication and language used on calls is at acceptable standards. JOB FUNCTION AND RESPONSIBILITIES: Remote monitoring and side by side/live call monitoring of calls & providing detailed feedback to the advisor Responsible to coach the agents and to develop their communication styles & customer service skills (this could include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like call control etc.) Work closely with the BU to improve the performance of the bottom...

Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Gurugram Shift- 24*7 Excellent Comms Salary-:Upto 10 LPA Graduation Mandatory Call@9953262467 / 9205503253 Required Candidate profile Min 3 Years exp in International BPO as process trainer Sal Upto 10 LPA Call @9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com

Summary: The incumbent in this position of Assessment center analyst is responsible for performing Assessment Center executive work which is and may not be restricted up to administering assessments, streamlining recruitment process, GAPS Implementation matrix and completing audits for various touch points of end to end candidate assessment process. The incumbent shall ensure that the department runs efficiently and the process slip- free without any hitches, dips or errors in the process as designed in the program document (blue-print). Job Responsibilities: Core Competency Must Have: Aware of FLE- Process understanding Team and stakeholder calibration Prepare data for Weekly/Monthly and Qu...

Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Gurugram Shift- 24*7 Excellent Comms Salary-:Upto 11.5 LPA Graduation Mandatory Call@9205503253 / 9953262467 Required Candidate profile Min 3 Years exp in International BPO as process trainer Sal Upto 11.5 LPA Exp of Training International BFSI Process Call @9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com

Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Gurugram Shift- 24*7 Excellent Comms Salary-:Upto 11.5 LPA Graduation Mandatory Call@9205503253 / 9953262467 Required Candidate profile Min 3 Years exp in International BPO as process trainer Sal Upto 11.5 LPA Call @9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com

V&A and English Language trainer from last 4-5 yrs scheduling, delivery & reporting. V&A certification from a reputed institute Willingness to travel and work in shifts Excellent Oral and Written communication skills. Karishma.imaginators@gmail.com

We KGiS hiring for Voice & Accent Trainer Job Location: Bangalore/Coimbatore Job Description: Training the new hires on Voice & Accent concepts. Coach the associates on call attributes. Provide feedback and coaching for the associates on the floor. Communicate using a neutral accent and excellent command over the language. Good knowledge on concepts of Voice & Accent. Fair knowledge on American Culture. Should have experience taking calls-International. Candidate Description: The trainer should be willing to travel to Coimbatore for at least 2 months for Train the trainer, before taking up the role in Bangalore office. Should be flexible with night shifts/rotational shifts. Willingness to tr...

Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Bangalore Shift- 24*7 Voice Process Exp is Mandatory Excellent Comms Salary-:Upto 7 LPA Call@9205503253 / 9953262467 Required Candidate profile Must have good knowledge of Training Modules Minimum 2 Years Experience in International BPO as Trainer into International Voice process Sal Upto 7 LPA Call @9205503253 /9953262467

Bloomreach is building the world s premier agentic platform for personalization .We re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. Were taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise available on demand, at every touchpoint in their journey. Were designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first w...

Dear Candidate, We have an urgent requirement for Voice & Accent trainer for Gurgaon location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. JD : The trainer should be able to deliver on the following: Should have core expertise in V&A Training. Floor support, Should have conducted V&A and Accent neutralization sessions. Know about training delivery and feedback techniques on communicative skills and soft skills in Australian V&A. Monitor calls and share feedback on CTQ parameters. Coaching the bottom quartile and showing an improvement in call & and email quality Well-versed in Soft Skill & VnA and training methodologi...

Deliver New hire, up-skill or continuous education training courses Min 1 years experience as V&A Trainer / Communication trainer (International BPO) on papers Excellent communication skills Should have V&A training exp Flexible with US Shifts Required Candidate profile Should be comfortable taking calls and monitoring Should have V&A training exp New hire training Class room training Exp on Throughput, TNI ,TNA ,FPA , Mock calls Prefer Immediate joiner

Summary of essential job functions Coach agent level candidates on language, soft skills and accent Plan, prepare and deliver coaching / refresher sessions Prepare refresher materials Help trainees develop listening, speaking, reading and writing skills via individual and group sessions Check and assess trainees' progress Conduct Training Need Analysis to understand performance gaps Organize and conduct refresher courses as per the Training Need Analysis Monitor and present trainee performance Minimum requirements (Education Qualification & Work Experience) Bachelors degree Experience in teaching English as a foreign language (1-2 yrs preferable) TEFL/TESL certification or equivalent (Desire...

The Communication Coach is responsible for evaluating agents and coaching them on communication and language proficiency to ensure that communication and language used on calls is at acceptable standards. JOB FUNCTION AND RESPONSIBILITIES: Remote monitoring and side by side/live call monitoring of calls & providing detailed feedback to the advisor Responsible to coach the agents and to develop their communication styles & customer service skills (this could include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like call control etc) Work closely with the BU to improve the performance of the bottom quartile in terms ...

Responsibilities: * Develop customized accent training programs for English Language * Conduct voice and accent coaching sessions * Improve communication skills through exercises and feedback Provident fund Work from home

POSITION SUMMARY: The Communication Coach is responsible for evaluating agents and coaching them on communication and language proficiency to ensure that communication and language used on calls is at acceptable standards. JOB FUNCTION AND RESPONSIBILITIES: Remote monitoring and side by side/live call monitoring of calls providing detailed feedback to the advisor Responsible to coach the agents and to develop their communication styles customer service skills (this could include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like call control etc.) Work closely with the BU to improve the performance of the bottom qua...

Experience Required: 3-8 Years Position : Analyst/ Sr Analyst Location : Mumbai (Vikhroli) Work Mode : Work from Office Shift : 27*7 Requisites for Role: Understanding of English grammar Subject Verb Agreement rules, Tenses and Transliterations. Different feedback mechanisms, particularly the GROW model. Training Needs Identification and Analysis, Root Cause Analysis and Quartile Management. Sounds in English Vowel sounds (Monophthongs and Diphthongs), Consonant sounds (Fricatives, Affricates, Plosives, Nasal). Manner of articulation and Place of articulation of English sounds. How would you train new hires on English sounds? How would you correct sound corruptions? What are some common soun...

POSITION SUMMARY: The Communication Coach is responsible for evaluating agents and coaching them on communication and language proficiency to ensure that communication and language used on calls is at acceptable standards. JOB FUNCTION AND RESPONSIBILITIES: Remote monitoring and side by side/live call monitoring of calls & providing detailed feedback to the advisor. Responsible to coach the agents and to develop their communication styles & customer service skills (this could include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like call control etc.) Work closely with the BU to improve the performance of the botto...

Interested Candidate please share your Cv to GX00977721@TECHMAHINDRA.COM Work Experience Minimum 1.8 years previous experience as a communication trainer, voice coach or related position Language & Communication Develop a schedule to assess training needs Ability to train on sounds (IPA), grammar and soft skills Excellent verbal and written communication skills Preferred Competencies We are looking for a dynamic Voice coach who will conduct communication training for New Hire Training Batches. Your roles and responsibilities include: Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at...

Dear Candidate, We have an urgent requirement for Voice & Accent trainer for Gurgaon location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. JD : The trainer should be able to deliver on the following: Should have core expertise in V&A Training. Floor support, Should have conducted V&A and Accent neutralization sessions. Know about training delivery and feedback techniques on communicative skills and soft skills in Australian V&A. Monitor calls and share feedback on CTQ parameters. Coaching the bottom quartile and showing an improvement in call & and email quality Well-versed in Soft Skill & VnA and training methodologi...