Senior Software Engineer-3 Job Description Summary Overview The Corporate Solutions team is looking for a Senior Software Engineer in automation Testing to help achieve time-to-market, quality excellence, and higher customer satisfaction. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. A Senior Software Engineer position at Mastercard requires hybrid ti Implement an effective test automation strategy for your SCRUM team to validate application functionality, using methodologies, tools, strategies, and standards based on best practices in Agile software testing and continuous integration and deployment. Role Assist the Agile team in the continuous validation of web applications, system to system interfaces and complete software solutions Design and develop test automation scenarios to validate system to system interfaces and complete software solutions (for API and UI tests) Interact with business and development stakeholders to define test plans and schedules Translate complex system requirements and specs into test requirements and testing methods Identify and implement complex automation efforts, including refactoring of automation code where needed Work closely with software engineers to build quality in, ensuring proper test and requirement coverage, configuration quality, monitoring, early performance testing Generate test data for defined test cases, recognize test environment preparation needs, and execute existing test plans and report results Participate in project-level reviews, walkthroughs and inspections, and conduct test reviews, including test plans, requirements, cases and automation coverage Document performance test strategies and test plans, and execute performance validation Collect quality metric data and communicate test status/risks to stakeholders Work closely with developers to identify code defects or regressions Closely adhere to quality standards and assist team members in validating application functionality through the implementation of test strategies, frameworks, tools, reports, etc. Assist in planning and documenting test strategies and acceptance criteria based on customer needs Participate in requirements review, story elaborations and testing activities Design, code, and construct automation tests; escalate issues during testing Provide automation tests for operations teams to use in Ci/Cd automated quality gates Perform Exploratory testing as required Raise process improvement opportunities Act as first-review for project-level reviews, walkthroughs and inspections Provide technical support and mentoring to junior team members Perform demos of new product functionality to stakeholders All About You At least four year degree in a related field (or certifications and comparable experience) 7-8 years of work experience in Test Automation. Experience in advanced code development, code review, and construction and use of automation frameworks Experience in building automation frameworks, acceptance and integration test automation scripts Successfully developed high quality test strategies and text execution; recognized test environment preparation needs Ability to analyze application logs and assist engineers by utilizing basic debugging techniques Successfully led multiple test paths simultaneously Successfully validated one or more application codebases via automation, for new feature functionality and regression testing Experience in Agile testing methodologies and tools, unit and integration testing, and data virtualization tools Basic understanding of validation techniques and Continuous Testing Familiarity with UI automation frameworks, tools, and techniques to validate user interfaces (mobile, portal, web, etc.) Able to mentor peers and guide less experienced Team members Tools: Automation framework, CICD, Jenkins, Postman, Appium, TestNG, Maven, IntelliJ, Cyprus, Selenium

C1 Company Overview C1: 1 Contact, 1 Connection, 1 Choice C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best. So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1. Overview The Cloud Virtualization Engineer is responsible for the day-to-day provisioning, installation/configuration, operation, and maintenance of the virtual infrastructure. The Cloud Virtualization Engineering role requires someone who is skilled in continuous delivery, cloud services, process development and automation. This role collaborates closely with cross-functional teams in operating and innovating the Cloud platform architecture and applications, and is a key participant who drives operating and service excellence supporting internal/external stakeholders and partners. The Cloud Virtualization Engineer will be experienced in supporting multi-vendor virtualization technologies and server hardware environments. The Cloud Virtualization Engineer must display the ability to work in a large scale, fast paced, and cross-functional team environment. Responsibilities Performs system administration of the virtual infrastructure including VMware, Avaya, Cisco, and other technologies Provides Tier III support for the virtual infrastructure by investigating and troubleshooting incidents and issues to resolution and providing well documented status updates Provides day to day support for the virtual infrastructure including new system delivery, preventative maintenance, and proactive availability Monitors and reports performance and capacity Manages and ensures that ticket queues are being properly addressed in the time outlined by SLA’s Participates in establishing and maintaining policies and procedures Adheres to Change Management, and Incident Management policies Participates in 24 x 7 On-Call rotation as scheduled Additional Responsibilities: Supports customer escalations as needed Provides remote cutover support Performs environmental audits as required Communicates and coordinates technical activities Participates in system upgrades, and operational troublesh ooting Qualifications Four year college degree in Information Systems/Technology, Computer Science, Computer Engineering, or a related field or equivalent education and experience Experience of VMWare administration At least 2 years in a technical role in a large enterprise environment Excellent customer service skills Have interpersonal skills to deal effectively with all business contacts Professional appearance and demeanor Desired/Preferred Qualifications: At least 2 years’ experience of VMware vSphere administration Passion for service and delivery excellence Process optimization, excellence and automation Recognized industry expertise across services and offerings Track record of delivering lights out data center operations for cloud services Additional Information C1 BENEFITS 401(k) Plan (35% employer match per dollar up to 10% employee contribution) Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser) HSA with + Employer Contribution In-vitro Fertility (treatment coverage) Dental Vision (2 plans: 12-month and 24-month frames allowance) FSA Plans (Healthcare, Dependent care and Limited Purpose) Pre-tax Commuter Plans Employer-paid Life Insurance Employer-paid Short + Term Disability Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments) Paid Parental Leave (4 weeks at 100%) Employee Assistance Plan Voluntary Life Insurance Legal/ID Theft Plans TeleHealth Options Wellness via Omada Health (healthy living solution) Travel Assistance Business Travel Accident Coverage Employer-paid Pet Telehealth Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance Volunteer Time Off On Demand Pay (Daily Pay) Work Environment Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical Environment Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Other Duties/Changes This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1. EEO Statement C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm Notice of E-Verify Participation https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf < https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf > Right to Work https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf Show more Show less

hackajob is collaborating with American Express to connect them with exceptional tech professionals for this role. You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Experience writing software in Python or similar. Experience with data structures, algorithms, and software design. Exposure to Data Science including Predictive Modelling. Develop Algorithms in multilingual conversational systems. Solve real-world scenarios for user commands and requests by identifying the right LLM models, tooling and frameworks. Proven experience in developing and working with large language models (GPT-3, BERT, T5, etc.) and productionizing them on the cloud. Strong foundation in machine learning concepts and techniques, including deep learning architectures, natural language processing, and text generation. Proficiency in programming languages such as Python, TensorFlow, PyTorch, and related libraries for model development and deployment. Demonstrated ability to design, train, fine-tune, and optimize large language models for specific tasks. Expertise in pre-processing and cleaning large datasets for training models. Familiarity with data augmentation techniques to enhance model performance. Knowledge of LLM operations , including evaluating model performance using appropriate metrics and benchmarks. Ability to iterate and improve models based on evaluation results. Experience in deploying language models in production environments and integrating them into applications, platforms, or services. Exposure in building Predictive models using machine learning through all phases of development, from design through training, evaluation, validation, and implementation. Experience with modern AI/ML & NLP Frameworks (e.g. Tensorflow), Dialogue Managers (e.g.Rasa), Search (e.g. Google Bert, GPT-3), Parsers (e.g. Dialogflow). Review architecture and provide technical guidance for engineers Perform statistical analysis of results and refine models Experience on various data architectures, latest tools, current and future trends in data engineering space especially Big Data, Streaming and Cloud technologies like GCP, AWS, Azure. Hands on experience with Big Data technologies (Spark, Kafka, Hive, etc.) and have at least 1 Big data implementation on platforms like Cornerstone, Teradata, etc. Experience with Visualization Tools like Tableau, Power BI, etc. Experience with complex, high volume, multi-dimensional data, as well as ML/AI models for unstructured, structured, and streaming datasets. Knowledge of cloud computing, including virtualization, hosted services, multi-tenant cloud infrastructures, storage systems, and content delivery networks Exposure in building cloud-native platforms on modern tech stack: AWS, Java, Spring Framework, RESTful API, and container-based application. Ability to learn new tools and paradigms in data engineering and science Proven experience attracting, hiring, retaining, and leading top engineering talent. Creative, passionate, and experienced leader of both people and technology Team Management savvy (e.g., planning, budgetary control, people management, vendor management, etc.). Experience with DevOps, reliability engineering, and platform monitoring Well versed in AGILE, DevOps and Program Management methods Bachelor's degree with a preference for Computer Science We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Minimum Qualifications 3 years of experience with applying Agile methodologies Bachelor's degree in computer science, Engineering, Information Systems, or a related STEM field 3+ years of experience with Java, microservices, React framework. 3 years of experience with applying Agile methodologies 1 year of experience with public cloud platform (GCP, AWS, ...) optimization, enabling managed and serverless service. Preferred Qualifications Bachelor's degree in computer science, Engineering, Information Systems, or a related STEM field 3+ years of experience with Python, microservices, React framework. 3+ years of experience with Python, microservices, React framework. Benefits We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

Job Description Job Purpose The Systems Engineer is responsible for creating and maintaining availability and high-performance in UNIX development, non-production, and production environments. This individual works as part of a results-oriented, service-delivery team and assists configuration analysts, release engineers, developers, and operations teams. Additionally, the Systems Engineer performs root cause analysis of problems, selects, and implements automation tools, and actively participates in deeply technical discourse. Responsibilities Assist in the design, planning and implementation of server solutions Tune and design systems infrastructure for maximum available performance Automation of manual tasks using scripting and application development Investigate and adopt new technologies/tools as needs arise Respond to and assist in production operations in a 24/7 environment Evaluate, test, and integrate new operating system versions, drivers, and patches Provide technical analysis, resolve problems, and propose solutions Provide support to, and coordinate with, developers, operations staff, release engineers, and end-users Educate and mentor team members and operations staff Participate in a weekly on-call rotation for after-hours support Knowledge And Experience 3+ years of experience with the Linux Operating System (RedHat variants preferred) Solid experience coding with any combination of Perl, Ruby, Bourne, Python, Java, API’s, and others Experience with automation/configuration management using either Puppet, Chef, Ansible or an equivalent Familiarity with git, foreman, Jenkins, or equivalent Demonstrable knowledge of multi-tiered, highly available, and resilient application design Knowledge of horizontal and vertical scaling for performance and high availability Intermediate Linux administration and engineering Top-tier analytics and problem solving Ability to work in a service-oriented team environment Project Management, organization, and time management Customer focused, and dedicated to the best possible user experience Communicate effectively with both technical and business resources Fluent speaking, reading, and writing in English Preferred Degree in engineering discipline or equivalent experience in Systems Engineering 1+ year of experience with Multi-Factor Authentication Basic understanding of application and server virtualization Show more Show less

Role & responsibilities Analyze the organizations network and system requirements. • Research and analyze the network devices, protocols, services, and standards to support network activities. • Install and maintain network servers and operating systems to ensure backup copies of all files are securely stored at a specific location. • Troubleshoot problems with network devices and perform updates when required. • Install, configure, and maintain multi-user software on the servers. • Administer and maintain end-user accounts, authentication, and permission rights. • Install, configure, and maintain network communications and other networking devices such as hubs, switches, and UPS. • Maintain and perform the necessary needs of all network-connected devices. • Manage security solutions, such as anti-virus, firewall, and intrusion detection systems. • Install the software, hardware, and other devices to meet the organization’s network requirements. • Guide the System Administrator in the maintenance of the VOIP system.

Role & responsibilities Analyze the organizations network and system requirements. • Research and analyze the network devices, protocols, services, and standards to support network activities. • Install and maintain network servers and operating systems to ensure backup copies of all files are securely stored at a specific location. • Troubleshoot problems with network devices and perform updates when required. • Install, configure, and maintain multi-user software on the servers. • Administer and maintain end-user accounts, authentication, and permission rights. • Install, configure, and maintain network communications and other networking devices such as hubs, switches, and UPS. • Maintain and perform the necessary needs of all network-connected devices. • Manage security solutions, such as anti-virus, firewall, and intrusion detection systems. • Install the software, hardware, and other devices to meet the organization’s network requirements. • Guide the System Administrator in the maintenance of the VOIP system.

Ensuring FlashArray product and features ship with the highest quality. Create System test designs that focus on FlashArray Feature Interoperability at Scale, Automate workflows and find high value defects to assure quality of anything we ship. Work with Support and Escalation teams to help reproduce and root cause customer issues Identifying, analyzing, and documenting any defects discovered during testing. Design and build tools that make it efficient to execute and triage a large number of test scripts Deploy a number of customer applications and integrate them to create repeatable workflows to test customer use cases Understand the inner workings of features to target specific failure domains in our stack to make the product/features fault tolerant and resilient. Continuously look for test gaps, perform root cause analysis close loop on customer found defects. Qualifications: BS in Computer Science or equivalent. 5+ years of software system testing experience, or equivalent. Strong knowledge of System testing using end-to-end Automation Experience in qualifying enterprise products in cloud and container platforms (AWS, Azure, Google Cloud, Kubernetes, Docker) Experience with any virtualization technologies: VMware, Hyper-V, OpenStack, Oracle deployment and customer use cases. Experience with multiple operating systems: Linux, Solaris, Windows. Hands on automation in Python or similar scripting languages Preferred but not required - storage protocols Fibre Channel, FCoE, iSCSI, NVME. Ability to independently deploy and maintain test environments. Proven analytical and creative problem-solving abilities. Capable of prioritizing multiple projects in a fast-paced environment. Natural curiosity with excellent written, oral, and interpersonal communication skills. Must be willing and able to work in an open office, team environment WHAT YOU CAN EXPECT FROM US: Pure Innovation : We celebrate those who think critically, like a challenge and aspire to be trailblazers. Pure Growth : We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area , Fortunes Best Workplaces for Millennials and certified as a Great Place to Work ! Pure Team : We build each other up and set aside ego for the greater good

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). To find out more visit www.lenovo.com and read about the latest news via our StoryHub. Position Description Lenovo is seeking an experienced Infrastructure Solutions Architect who will play a key role in supporting the development and deployment of Infrastructure as a Service (IaaS)-related service offerings, including Professional and Managed Services. The chosen candidate will be part of Lenovo Solutions Services Group (SSG) as a member of the Center of Excellence team, driving service offering design and definition for our Professional Services, Managed Services, and TruScale Services businesses. This role is primarily internal but includes some customer-facing work. This is a remote-only role. In This Role You Will Support the development and delivery of IaaS service offerings for enterprise customers, leveraging hybrid and multi-cloud environments. Work with leading enterprises and cloud providers to integrate customer and market requirements into service offerings and technology roadmaps. Architect full-stack infrastructure solutions, including compute, networking, storage, security, and management components, to support enterprise workloads. Demonstrate expertise in infrastructure technologies, including virtualization, software-defined networking, storage solutions, security, automation, and cloud orchestration. Leverage experience with hyperconverged infrastructure, hybrid cloud, and software-defined data center (SDDC) solutions. Work across internal teams, divisions, and external partners to develop and deliver innovative IaaS solutions that drive business value. Demonstrate strong written and verbal communication skills, with the ability to present solutions to customers, internal stakeholders, and partners. Drive strategic relationships with Large Enterprises, Managed Service Providers (MSPs), Cloud Service Providers (CSPs), OEMs, and System Integrators. Act As The Technical Lead For VMware-based And Hybrid Cloud IaaS Offerings, Collaborating With The Hybrid Cloud Practice Leader Throughout The Service Offering Lifecycle, Including Assisting in the creation of new service offerings, from concept development to implementation guidance. Leading initial implementations alongside Technical Consultants. Deliver Presentations In Support Of Offering development and go-to-market strategies. Field enablement and training initiatives. Service delivery execution. Assist in documentation of project requirements, statements of work, and service descriptions. Collaborate with business partners to enhance solution capabilities and integration. Qualifications Bachelor's degree, MBA, or equivalent experience required. 7+ years of experience architecting and deploying enterprise infrastructure solutions. Minimum of 5+ years of experience working with at least one cloud platform (VMware, AWS, Azure, GCP). Proven expertise in designing, developing, and delivering global-scale IaaS platforms and solutions. Experience implementing high-availability, multi-site infrastructure architectures with defined RTO/RPO objectives. Strong background in virtualization (VMware, Hyper-V), networking, security, automation, and enterprise workload optimization. Hands-on experience with infrastructure automation tools such as Terraform, Ansible, and SaltStack. Certification such as VMware Certified Design Expert (VCDX) or other relevant cloud/infrastructure certifications preferred. Preferred Skills Experience developing infrastructure strategy and reference architectures for enterprise-scale deployments. Hands-on expertise in infrastructure hardware, software, and cloud-native architectures. Experience designing and implementing highly available, secure, and scalable infrastructure solutions. Strong scripting/programming skills (Python, YAML, PowerShell) for automation and configuration management. Deep knowledge of load balancers, software-defined networks, firewalls, CDN, and enterprise storage solutions. Experience with monitoring, observability, and Site Reliability Engineering (SRE) methodologies. Expertise in defining and delivering infrastructure migration, implementation, operations, and optimization initiatives. Industry knowledge in key verticals such as financial services, telecommunications, manufacturing, and technology. Experience in systems integration and managing direct/channel sales engagements. Strong understanding of cloud-native architectures, container-based solutions, and hybrid cloud strategies. Demonstrated ability to present technical solutions and recommendations to customers, engineering teams, and leadership. Experience in a customer-facing IaaS environment, providing professional and managed services. TOGAF 9 Certified or equivalent architecture framework certification preferred. You will report to SSG (Solutions Services Group) organization structure. SSG has been focusing on the expanding IT service market, especially the digital workplace services opportunity, the growing demand for aaS (as a Service) model, and customers stronger preference for sustainability services. Meanwhile, SSG has continued to invest in software tools, platforms, and repeatable vertical solutions with our own IP, and focus on vertical solutions in manufacturing, retail, healthcare, education, and Smart City. We are expanding TruScale as a Service to include Digital Workplace Solutions, developing our Hybrid Cloud solutions, and exploring Metaverse solutions. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less

Job Description Technical tasks Network Infrastructure Management Maintain, implement, and manage the company's network infrastructure, including LAN, WAN, WLAN, and VPN connections. Ensure network reliability, performance, and security through the implementation of best practices and industry standards of Egis. Monitor network traffic, analyze data, and implement optimizations to improve efficiency and resource utilization. System Administration Administer and maintain servers, storage systems, and virtualization environments, ensuring optimal performance, availability, and security. Perform routine maintenance tasks, such as patches and updates, to minimize downtime and mitigate security risks. Middleware and Databases Administration Administer and maintain our DBMS, ensuring optimal performance, availability, and security. Administer and maintain our Middleware tools, ensuring optimal performance, availability, and security. Network Security Implement and maintain security measures, including firewalls, intrusion detection/prevention systems, and endpoint protection solutions, to safeguard against cyber threats and unauthorized access in compliance with Group rules. Participate to regular security audits, vulnerability assessments, and penetration testing, under the governance of EGIS Digital IS & IT IOP and whit the Help of our SOC (Security Operation Center) to identify and address potential vulnerabilities and weaknesses in the network infrastructure. Backups Ensure backup (servers and network) and regularly test our backup solutions. Operational tasks User Support and Customer Care Provide technical support to internal users and external customers, addressing inquiries, troubleshooting issues, and resolving problems in a timely and efficient manner (respect of our internal SLA). Foster positive relationships with end-users and stakeholders, ensuring their needs are met and their feedback is valued and acted upon. Project Management and Collaboration Collaborate with cross-functional teams, including software developers, project managers, and business stakeholders, to support the successful delivery of IT projects and initiatives. Participate in the planning, design, and implementation of new technologies, systems, and solutions, ensuring alignment with business objectives and technical requirements. Respect the commitment deadlines made with our various clients Continuous Improvement Stay abreast of emerging technologies, trends, and best practices in IT systems and network engineering, and evaluate their potential applicability and impact on the organization. Identify opportunities for process improvements, automation, and optimization, and drive initiatives to enhance the efficiency, reliability, and scalability of the IT infrastructure. Be a source of suggestions for improvement purposes. Participate in the harmonization and consolidation of different environments Documentation & Reporting Ensure the implementation of operating procedures Ensure the drafting of documents related to its activity as part of recurring operations Develop your technical and methodological know-how through the opportunities offered within the IT department (training, personal culture, working together with a technical expert from the team) Participate in various follow-up meetings (daily, weekly) Ensure clear reporting and give visibility of your work to your Manager and direct hierarchy ITIL tasks Incident & problem management Record and qualify technical incidents. Complete tickets and statuses correctly Participate in the diagnosis and resolution of incidents and problems Provide support to the HelpDesk by writing diagnostic sheets Ensure problem management in the event of recurring incidents, first finding a workaround solution if necessary then secondly a definitive and lasting solution Change Management Process requests for changes to its scope and monitor their completion. Provide assistance to the EGIS change manager to technically qualify requests and participate in the CAB (Change Advisory Board) if necessary. Evaluate the risks and possible impacts. Qualifications Qualifications Skill : 5 years studies (Engineer) in Computer Science, Information Technology, or a related field. Skill : French spoken would be a bonus 10 years of experience in IT systems and network engineering roles, with demonstrated expertise in network architecture and system administration. In-depth knowledge of networking protocols, technologies, and architectures, including TCP/IP, DNS, DHCP, VLANs, routing, and switching. Hands-on experience with network equipment and technologies from leading vendors (ARUBA, FORTINET, AZURE). Proficiency in system administration tasks, including server deployment, configuration management, and troubleshooting (WINDOWS, LINUX, AZURE). Proficiency in DBMS administration tasks, creation, configuration and troubleshooting (MS SQL Server, MariaDB, PostgreSQL, MySQL) Proficiency in Middleware administration tasks, configuration and troubleshooting (Java, IIS, Apache) Strong understanding of cybersecurity principles and best practices, with experience implementing security controls and risk mitigation strategies. Hands-on experience of ITSM tools (ServiceNow would be appreciate) ITIL v4 certification would be a bonus Users satisfaction centric. Excellent communication and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders at all levels of the organization. Proven track record of delivering high-quality customer support and service excellence in a dynamic and fast-paced environment. Relevant certifications would be appreciated and are highly desirable. Additional Information Personal Attributes: Strong analytical and problem-solving skills with the ability to think critically and act decisively. Excellent communication and teamwork abilities to collaborate effectively with cross-functional teams. Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment. Keen attention to detail and a proactive approach to identifying and mitigating security risks. Show more Show less

Company Qualcomm India Private Limited Job Area Information Technology Group, Information Technology Group > IT Networking General Summary Qualcomm IT is looking for "Network Engineer" for Qualcomm Global Enterprise networking, Role based out of Bangalore. This position is expected to have good Experience in working on Large scale heterogenous Networks, In-Depth Troubleshooting skills, in Campus Networks and Good understanding of data center networking technologies, network virtualization, and automation. Minimum Qualifications Bachelor's degree in a technical field (e.g., Computer Engineering, Computer Science, Information Systems). OR 1+ year of Networked Systems-related work experience with a Bachelor's degree in a non-technical field. OR 3+ years of Networked Systems-related work experience without a Bachelor’s degree. Physical Requirements Frequently transports and installs equipment up to 20 lbs. Scope Of The Role Involves (Responsibilities) Should work in a 24x7 rotational shifts, supporting global Network operations. Should support a heterogenous global network infrastructure consisting of Routers, switches, Data Center Networking gear, Load balancers etc. Should have experience working on Cisco, Aruba, Arista DC Networking, Citrix NetScaler’s Should have awareness and experience in Monitoring/observability tools like Datadog, Splunk, CAPM. Should also participate in daily operational duties such as: responding to support requests and troubleshooting service problems or outages Perform upgrades, new installations, enhancements and configuration changes as needed. Should have expert skills in Routing & Switching Technologies. Develop and maintain documentation, perform upgrades, installations, enhancements, configuration changes, troubleshooting, monitoring, and other operational responsibilities. Adhere to corporate change management policies and practices and serve as liaison between service groups, customers and IT management to coordinate service impacts. Develop and maintain documentation Assist in the deployment of Network across the Globe. Able to work as part of a virtual global/regional team with cultural and language differences. Supporting a broad range of projects, from enterprise-wide initiatives to localized solutions that may span across multiple departments or functions. Interfacing with other IT groups or internal business units to gather requirements or present solutions that meet business objectives/initiatives. Understanding of IT networking architectures and implementations Required Technical Qualifications: 4 to 5 years of Experience in Core Networking Skills ( LAN/WAN/Data Center/ Load balancers). Excellent communication skills, both verbal and written. Must have Prior solid Experience in handling L2, L3 Network issues. 3+ years of working experience configuring Cisco IOS and/or NX-OS network equipment Knowledge and experience with protocols/technologies such as OSPF, EIGRP, BGP, STP, QoS, vPC/MLAG/CLAG, VXLAN, Network Access Control, 802.1x. Experience and expertise with TCP/IP operations and troubleshooting. Experience with individual, group and vendor-assisted troubleshooting. Experience working in large scale IT operations and high-risk networks. Familiarity with Python and Ansible automation for networking. Preferred Experience with Ansible and/or Python automation for networking CCNP Certification. Good Experience supporting and implementing Campus and Data Center Networks. Education Requirements Bachelor's/Master's degree in Computer Engineering/Computer Science/Information Technology or equivalent experience Industry Standard certification CCNP Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3071834 Show more Show less

Company Description Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world. With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis’ long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. Job Description Technical tasks Network Infrastructure Management Maintain, implement, and manage the company's network infrastructure, including LAN, WAN, WLAN, and VPN connections. Ensure network reliability, performance, and security through the implementation of best practices and industry standards of Egis. Monitor network traffic, analyze data, and implement optimizations to improve efficiency and resource utilization. System Administration Administer and maintain servers, storage systems, and virtualization environments, ensuring optimal performance, availability, and security. Perform routine maintenance tasks, such as patches and updates, to minimize downtime and mitigate security risks. Middleware and Databases Administration Administer and maintain our DBMS, ensuring optimal performance, availability, and security. Administer and maintain our Middleware tools, ensuring optimal performance, availability, and security. Network Security Implement and maintain security measures, including firewalls, intrusion detection/prevention systems, and endpoint protection solutions, to safeguard against cyber threats and unauthorized access in compliance with Group rules. Participate to regular security audits, vulnerability assessments, and penetration testing, under the governance of EGIS Digital IS & IT IOP and whit the Help of our SOC (Security Operation Center) to identify and address potential vulnerabilities and weaknesses in the network infrastructure. Backups Ensure backup (servers and network) and regularly test our backup solutions. Operational tasks User Support and Customer Care Provide technical support to internal users and external customers, addressing inquiries, troubleshooting issues, and resolving problems in a timely and efficient manner (respect of our internal SLA). Foster positive relationships with end-users and stakeholders, ensuring their needs are met and their feedback is valued and acted upon. Project Management and Collaboration Collaborate with cross-functional teams, including software developers, project managers, and business stakeholders, to support the successful delivery of IT projects and initiatives. Participate in the planning, design, and implementation of new technologies, systems, and solutions, ensuring alignment with business objectives and technical requirements. Respect the commitment deadlines made with our various clients Continuous Improvement Stay abreast of emerging technologies, trends, and best practices in IT systems and network engineering, and evaluate their potential applicability and impact on the organization. Identify opportunities for process improvements, automation, and optimization, and drive initiatives to enhance the efficiency, reliability, and scalability of the IT infrastructure. Be a source of suggestions for improvement purposes. Participate in the harmonization and consolidation of different environments Documentation & Reporting Ensure the implementation of operating procedures Ensure the drafting of documents related to its activity as part of recurring operations Develop your technical and methodological know-how through the opportunities offered within the IT department (training, personal culture, working together with a technical expert from the team) Participate in various follow-up meetings (daily, weekly) Ensure clear reporting and give visibility of your work to your Manager and direct hierarchy ITIL tasks Incident & problem management Record and qualify technical incidents. Complete tickets and statuses correctly Participate in the diagnosis and resolution of incidents and problems Provide support to the HelpDesk by writing diagnostic sheets Ensure problem management in the event of recurring incidents, first finding a workaround solution if necessary then secondly a definitive and lasting solution Change Management Process requests for changes to its scope and monitor their completion. Provide assistance to the EGIS change manager to technically qualify requests and participate in the CAB (Change Advisory Board) if necessary. Evaluate the risks and possible impacts. Qualifications Qualifications Skill : 5 years studies (Engineer) in Computer Science, Information Technology, or a related field. Skill : French spoken would be a bonus 10 years of experience in IT systems and network engineering roles, with demonstrated expertise in network architecture and system administration. In-depth knowledge of networking protocols, technologies, and architectures, including TCP/IP, DNS, DHCP, VLANs, routing, and switching. Hands-on experience with network equipment and technologies from leading vendors (ARUBA, FORTINET, AZURE). Proficiency in system administration tasks, including server deployment, configuration management, and troubleshooting (WINDOWS, LINUX, AZURE). Proficiency in DBMS administration tasks, creation, configuration and troubleshooting (MS SQL Server, MariaDB, PostgreSQL, MySQL) Proficiency in Middleware administration tasks, configuration and troubleshooting (Java, IIS, Apache) Strong understanding of cybersecurity principles and best practices, with experience implementing security controls and risk mitigation strategies. Hands-on experience of ITSM tools (ServiceNow would be appreciate) ITIL v4 certification would be a bonus Users satisfaction centric. Excellent communication and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders at all levels of the organization. Proven track record of delivering high-quality customer support and service excellence in a dynamic and fast-paced environment. Relevant certifications would be appreciated and are highly desirable. Additional Information Personal Attributes: Strong analytical and problem-solving skills with the ability to think critically and act decisively. Excellent communication and teamwork abilities to collaborate effectively with cross-functional teams. Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment. Keen attention to detail and a proactive approach to identifying and mitigating security risks. Show more Show less

Job Summary Job Description The Senior Low Code Developer will be a key enabler for the delivery arm of OutSystems Competency. Primary Responsibilities Will Include ¿ The development and maintenance of business applications using the OutSystems low code platforms ¿ Mobile development is a must. ¿ Collaboration with other members of the team to ensure alignment with approved development guidelines ¿ Providing feedback and suggestions to continuously improve the low code practice. ¿ Handling Client requirement & should be able to drive business to technology mapping discussion Individual Contributor ¿ Should have full understanding of OutSystems IDE Version 11 and have complete understanding of SDLC ¿ Ensure alignment of development practices with corporate policies, standards, and industry best practices ¿ Works with the Scrum master and team members to build and maintain business applications ¿ Follow the team's scrum process as directed by the Scrum master ¿ Quickly raises and discusses roadblocks or challenges with provided work items ¿ Regularly reports progress on assigned work items ¿ Participates in daily stand up meetings ¿ Speaks up to identifies opportunities to improve a solution or process ¿ Assist with end to end scoping and estimation. Key Desired Personal Traits ¿ Be comfortable with the unknown but not lost on how to proceed ¿ Be inquisitive of technology but also respect and seek out the experience of others ¿ Drive work to completion, seek workarounds to roadblocks, seek mutually beneficial partnerships ¿ Leverage all possible sources of knowledge and seek out new ones ¿ Work independently but ensure and verify alignment with team goals ¿ Seek out opportunities to share your knowledge and present your ideas ¿ Do not give up when faced with difficult challenges Must have ¿ Must have OutSystems 10 or OutSystems 11 certification, with one or more of the following certificates: Associate Web Developer, Associate Mobile Developer, Development Professional, or Technical Lead. ¿ Working experience using OutSystems ¿ Experience working with a distributed team spread across multiple sites ¿ University/undergraduate degree in Computer Science or a related discipline ¿ Minimum 5 to 7 years of development experience within an Information Technology environment ¿ Mobile development in OutSystems is a must. ¿ Technical understanding and exposure to a broad range of technologies including, servers (virtualization, storage, operating systems, etc.), networking (firewalls, routing, load balancers, etc.), application security (SSO authentication, role based access control, etc.) ¿ Minimum 3 plus years experience in OutSystem development projects ¿ Strong interpersonal skills ¿ Excellent written and verbal communications ¿ Ability to rationalize decisions in a clear and objective manner ¿ Ability to juggle priorities simultaneously and manage time efficiently Nice to have: ¿ Knowledge of Agile development best practices, and experience with project management tools such as JIRA and Confluence. Show more Show less

Tata Elxsi is truly your home to a billion possibilities. We believe in opportunities for everyone to be bold and curious and seek to shape the future. Explore what’s possible, discover what you love to do, and find accelerated paths for growth. At Tata Elxsi, you matter. We are looking for a bright and passionate VMware Administrator with the skills below Experience :1 to 4 Years Hiring Location: Bangalore Required Skills: VMware, Nutanix Experience of VMware architecture Virtualized infrastructure management (VMware, Citrix, Microsoft) Data centre migration planning and execution Enterprise and hybrid cloud orchestration and automation. Hands on experience in managing production VMWare clusters. Good in storage concepts, vSphere cluster upgrades and troubleshooting VMWare internal networking architecture understanding Python/PowerShell scripting to automate tasks (Desirable) Physical switch connectivity, resiliency, multi-pathing etc. Sound experience in system administration and virtualization technologies Knowledge on Nutanix AOS/AHV and VMware ESXi or other converged or hyperconverged platforms Migration of workload, both P2V and V2V. Understanding of storage technologies and data protection technologies like replication, snapshots, backup, restore, etc. Thorough understanding of Nutanix architecture (added advantage) Show more Show less

Python Senior Developer Must have 5+ years of experience in Python programming. Extensive experience in handling complex projects. Good leadership skills and ability to lead projects independently. Good communication and teamwork skills. Good analytical skills and proficiency in Web based development technologies. Expertise in Agile development methodology. Strong problem-solving skills. Strong knowledge in Design patterns, Security, Performance tuning and App monitoring. Experience in API Design, security patterns, Microservices architecture. Must have experience in building scalable, low latency based web application using Flask, FastAPI or similar. Experience in building python-based SDKs. Experience in python based ORM (Object Relational Mapper) frameworks. Knowledge in distributed in-memory systems such as Redis, MemCache, GemFire or similar. Knowledge in SQL database and no-SQL database. Understanding on building Production grade application using WSGI/ASGI frameworks such as Gunicorn, Uvicorn etc. Experience of Jenkins, CICD pipeline, Logging framework, Splunk, ELK stack is good to have. Knowledge and experience with virtualization and cloud platforms (Kubernetes, AWS, OpenShift, Docker Containers) Familiarity with version control system such as Git. Knowledge on developing test suites, application debugging skills. Good To Have Understanding on front-end technologies including JavaScript, HTML5, Angular. Understanding on Event-driven programming using Python. Knowledge of Generative AI technologies, LLMs, Embeddings, building RAG based solutions. Understanding on HDFS, Hive, Impala, PySpark and other components of BigData systems. Show more Show less

C1 Company Overview C1: 1 Contact, 1 Connection, 1 Choice C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best. So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1. Overview The Network Engineer II’ s role is to ensure the stability and integrity of data and voice networks. This is achieved by planning, designing, and implementing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide end user training where required. Responsibilities Designs and deploys company LANs, WANs including routers, switches, firewalls, VPN concentrators, wireless, and other hardware Configures networks to ensure efficient and reliable operation for fulfilling business objectives and processes. Monitors network performance and troubleshoot problem areas as needed Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records Monitors ticketing queue, responds to incidents in a timely manner, documents solution Ensures network connectivity of all servers, workstation s, and other network appliances Develops, implements , and maintains policies, procedures, and associated training plans for network administration, usage, and disaster recovery Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry Manages all network security solutions in accordance to industry best practices Provides guidance to junior members of the team Participates in after hours, on-call rotation as needed Notifies end users of planned network outages / maintenance, work with providers to understand impact and timeline of provider outages Provides backup coverage for other functions including systems administration, virtualization, storage, and telephony Qualifications Required Qualifications BS/BAs degree in IT or related field (Industry experience may b e considered in lieu of degree) At least 5 years of experience in si milar role Network focused industry certifications Certifications in Juniper, Ci sco, Microsoft, or equivalent Proven experience with network capacity planning, network security principles, and general ne twork management best practices Network monitoring tools such as Solarwinds , Paessler , or Splunk Disaster Recovery planning/testing Expert level knowledge of Layer 2 and Layer 3 devices High-level knowledge of QoS , MPLS, Ethernet, VLAN’s, routing protocols Previous experience supporting a multi-site, interconnected network environment with 500+ employees Excellent hard ware troubleshooting experience Strong interpersonal, written , and oral communication skills Ability to present ideas in user-friendly language Highly self-motivated and directed , with keen attention to detail Proven analytical and proble m-solving abilities Able to effectively prioritize tasks in a high-pressure environment Stro ng customer service orientation Experience working in a team-orie nted, collaborative environment Desired /Preferred Qualifications Technical certifications are preferred, s pecifics are dependent on team placement Unified Communications/VoIP/SIP experience Juniper Networks / Extreme experience Aruba / Meru Wireless experience Previous Avaya experience Additional Information C1 BENEFITS 401(k) Plan (35% employer match per dollar up to 10% employee contribution) Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser) HSA with + Employer Contribution In-vitro Fertility (treatment coverage) Dental Vision (2 plans: 12-month and 24-month frames allowance) FSA Plans (Healthcare, Dependent care and Limited Purpose) Pre-tax Commuter Plans Employer-paid Life Insurance Employer-paid Short + Term Disability Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments) Paid Parental Leave (4 weeks at 100%) Employee Assistance Plan Voluntary Life Insurance Legal/ID Theft Plans TeleHealth Options Wellness via Omada Health (healthy living solution) Travel Assistance Business Travel Accident Coverage Employer-paid Pet Telehealth Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance Volunteer Time Off On Demand Pay (Daily Pay) Work Environment Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical Environment Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Other Duties/Changes This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1. EEO Statement C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm Notice of E-Verify Participation https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf < https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf > Right to Work https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf Show more Show less

Proficient in Backend Technologies and Frameworks JavaScript and its environments like NodeJS and ExpressJS . back-end languages including Java Popular Java frameworks include Spring boot, spring cloud and Java Server faces. Python frameworks like Django and Flask for backend development. Hands on experience in DevOps lifecycle that includes deployment experience in google native services such as Cloudrun, GKE. Must have DevSecOps experience, should have worked in designing Ci/CD pipelines. Should have knowledge and experience in IaC and containers/Terraform and docker. Working experience in github and Tekton. Extensive knowledge and experience in Software Quality tools, SonarQube, CheckMarx, Fossa , 42C and CYCODE Well aware of Test Driven Development that includes code coverage and Katas. Should have strong working experience in public cloud, especially in Containerization and Virtualization. Proficient in monitoring tools such as Dynatrace, Splunk, Prometheus and Grafana. Knowledge of database systems and SQL, perform Relational mapping to fetch data from the database. Exposure to MySQL, SQL SERVER and PostgreSQL and MongoDB . Experience in using webhosting platform that has ability to deploy your product on cloud service, exposure to GCP is required. Advanced troubleshooting skills. Excellent communication skills. Bachelors degree in Computer Science, Computer Engineering, Information Technology or related field. 8+ years of Experience in Software Development 5+ years of experience as a full stack engineer. Meeting with the Product team to define the scope and scale of the product Designing system architecture. Completing data structures and design patterns. Designing and implementing scalable APIs and Microservices. Writing high quality, efficient, and maintainable code. Troubleshooting and bug fixing. Identifying bottlenecks and improving software efficiency. Collaborating with the design team on developing micro-services. Effectively use version control systems like GitHub to maintain and manage codebase changes, collaborate with team members. Skillful creation and maintenance of technical documents, including design documents, user manuals, and API documentation. Effective usage of deployment methodologies, CI/CD pipeline to deploy applications to various environments and provide necessary ongoing maintenance and updates. Communicates openly and frequently with the team by being responsive to in-person or in-messaging tool prompts.

Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. With more than 28, 000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Job Description As a Windows VMware Administrator, you will be responsible for the design, implementation, configuration, management, and troubleshooting of Windows server environments that are virtualized using VMware technologies. You will ensure the availability, reliability, and performance of virtualized Windows servers while adhering to security and compliance standards. This position will report to Team Lead/Supervisor. Your responsibilities: 24x7 monitoring track the performance and status of Windows servers and VMware infrastructure. Monitor system resource utilization, such as CPU, memory, storage, and network, to identify and address performance bottlenecks. Analyse historical performance data to identify trends and potential improvements. Provide VMware support including incident and work requests within the virtualization infrastructure spanning multiple data centres, across multiple VMWare ESX environments. Configure and optimize the virtual infrastructure. Work with change tools to maintain client SLAs. Liaise on virtualization configuration with the storage systems manager and system administrators. Experience and demonstrated skills in systems administration which includes 24x7 operations, Virtualization environments (VMware) across multiple VMWare ESX environments, and Multiple data centres. In-depth knowledge in Windows Server 2012, 2012R2, 2016 and 2019. Knowledge in DNS, DHCP and file services Experience in Windows server security patching. Knowledge of Backup Technology and Datacenter tools. Responsible for building and hardening windows servers. Analyse server logs and provide root cause analysis during Major incidents. Manage permissions on File servers and NAS shares. Knowledge of IP addressing, subnets, and network protocols. Ability to troubleshoot basic network connectivity issues. Proficiency in documenting technical procedures, troubleshooting steps, and system configurations. The Essentials - You Will Have: Bachelors degree in information technology or related field required or equivalent experience. Minimum of 3 years experience as Windows and VMware Administrator. Displays strong teamwork skills. Enjoys working in a team. Builds productive vendor relationships . Able to document and present to management different IT issues. The Preferred - You Might Also Have: Takes ownership of learning about new Windows and VMware services or features. Strong attention to detail and accuracy. Ability to prioritize and complete tasks in a timely manner. Occasionally presents to peers in a small group environment. Contributes to global team efforts by providing technical / process expertise, mentoring and guidance towards common goals. Brings appropriate individuals together to accomplish goals. Benefits: The ability to collaborate with, learn from colleagues in a complex, global organisation. We provide a working environment with a creative company, paired with a great compensation package, great benefits, and a supportive atmosphere where you can sharpen with new challenges and development opportunities. Corporate Social Responsibility opportunities. Support from our 24/7 employee assistance program. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-CK2

Join us as an ETL Test Automation Engineer at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. As a part of team of developers, you will deliver technology stack, using strong analytical and problem solving skills to understand the business requirements and deliver quality solutions. To be successful as an ETL Test Automation Engineer you should have experience with: Programming Lang = Java Framework : Karate/Rest-assured Database : Oracle, MariaDB, SQL Tools : Postman/Insomnia Defect Management tool : JIRA and X-ray Version control : Git/Bitbucket Some other highly valued skills includes: Jenkins for CI/CD Service virtualization and mocking API Cucumber/TestNg/Selenium Functional Banking knowledge You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune. Purpose of the role To design, develop, and execute testing strategies to validate functionality, performance, and user experience, while collaborating with cross-functional teams to identify and resolve defects, and continuously improve testing processes and methodologies, to ensure software quality and reliability. Accountabilities Development and implementation of comprehensive test plans and strategies to validate software functionality and ensure compliance with established quality standards. Creation and execution automated test scripts, leveraging testing frameworks and tools to facilitate early detection of defects and quality issues. . Collaboration with cross-functional teams to analyse requirements, participate in design discussions, and contribute to the development of acceptance criteria, ensuring a thorough understanding of the software being tested. Root cause analysis for identified defects, working closely with developers to provide detailed information and support defect resolution. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations, and actively contribute to the organizations technology communities to foster a culture of technical excellence and growth. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

Senior Infrastructure Professional - Global Network The role and impact As a Senior Infrastructure Professional, you must have 10+ years of experience in Network Engineering and architecture on Enterprise Networks. Deep expertise, understanding, and knowledge of Infrastructure networks and Security, SD-WAN, Routing and Switching, Firewalls, and Cisco Umbrella. Hands-on experience on Software Defined Wide Area Network (SDWAN) Viptela technology, Proxy solutions. Hands-on experience in some of or all the following areas: VSS, Data Center Technologies, VXLAN, LISP, HSRP, QoS, DMVPN, SSL VPN/IPSec VPN, Wireless technologies, DHCP-management, Firewall skills, IPS/IDS, Internet proxy, MPLS services framework. Proven experience in LAN/WAN/Security design implementation experience Cisco ISE and Network segmentation knowledge. Expertise with DCLAN/SDAccess and WAN technologies: multi-protocol routing, including but not limited to NHRP, EIGRP, BPG4, OSPF, and RIPv2. Strong hands-on experience on Cisco Network Hardware like Cisco Catalyst switches, Classic switches, Cisco ISR G2/ASR routers, Cisco FTD-firewalls, Cisco Autonomous/Lightweight Access Points Cisco Wireless LAN Controllers. You will be responsible for Designing, building, testing, implementing, and optimizing highly available network infrastructure by business requirements and industry-standard methodologies and managing the operations of a modern core network architecture based on Cisco SD-Access. Play a critical role in the network transformation for Topsoe by supporting automation of end-to-end services like segmentation, quality of service (QoS), and analytics. Support user and device policy for any application, automated across the wireless and wired network via a single network fabric For the right person and mindset, this will be a unique opportunity to gain insight and deliver results in a global IT organization working closely with experienced managers and specialists around the world. What you’ll bring Expert design knowledge of IP-based networking architecture Experience in network build standard configuration and industry best practices covering Cisco IOS, IOS-XE, and platforms Experience in designing and implementing Software Defined Networking (SDN) technologies such as Cisco SD-WAN and Software-Defined Access (SDA) Routing and Switching services based on, Catalyst 9500/9300, 6807 VSS and Catalyst 8000 switches. Demonstrate an expert understanding of networking protocols including TCP/IP and Ethernet protocols Experience in designing, installing, and operating Cisco DNA Center to manage SDA environments In-depth knowledge of Cisco Catalyst 9500/9300 switches In-depth knowledge and experience on Cisco IOS IOS-XE devices to include routing (OSPF BGP), switching and QoS experience. Experiences in designing and configuring a Cisco Identity Services Engine (ISE) architecture including policies, profiling, and posturing best practices Experience in 801. x supplicant setup. Firewall Policy and ruleset optimization, analysis, and best practice Experience in a multi-vendor firewall environment consisting of Checkpoint, FirePower, and Zone-Based Firewalls Expert working knowledge of Cisco Products, FirePOWER, ISE, TrustSec. Proven experience in designing and implementing Enterprise-scale wireless networks Expertise in running over Wi-Fi networks Expert knowledge of Cisco 3700/3800/2600Access Points Experience in Cisco Wireless LAN Controller alongside SDA fabric enabled wireless. Interpersonal-skills Strong communication, strategic thinking, and analytical skills Demonstrate analytical, interpretative, and problem-solving skills Solid organizational skills Excellent data analyst and architecture skills Good attitude towards the corporate environment. Team player & Mentor to the team. Energetic, self-motivated and self-sufficient in accomplishing tasks. Good analytical and problem-solving skills. Troubleshooting Expertise Systematic troubleshooting skills Deep dive into detailed analysis with a high degree of technical knowledge to solve complex technical problems Overall troubleshooting skills including, Compute/Virtualization, Network, Security and DDNI Troubleshooting and repairing network issues, as well as developing, applying, and enforcing best practices and policies Effectively communicating details of complex problems to various teams and members Strategic problem-solving skills Why join us At Topsoe, we’re problem solvers. In every role, across every office, you’ll find people passionate about finding the right answers. For over 80 years, we’ve been pushing the boundaries of what’s possible, always focused on solving some of the world’s biggest challenges together. We believe great results start with collaboration and respect, where every idea is heard and can drive real change. You’ll join a team of dedicated experts, united by a commitment to perfecting our craft and delivering real impact. We don’t just promise change – we make it happen. And with your contributions, we’re shaping a more sustainable future with solutions that truly matter. We prioritize the safety and well-being of our employees and are committed to maintaining a safe work environment where everyone looks out for each other's health and safety. How you can apply If you would like to be part of a team of skilled and professional colleagues in an informal organization, please submit your documents in English. Please contact Jitender Bisht, jbis@topsoe.com if you want to know more about the position. We welcome applications from all qualified candidates, irrespective of their gender, age, religion, disability, ethnic background, and geographical location. We encourage individuals from diverse cultures and countries to apply and contribute to our global team. To ensure a secure and trustworthy work environment, our recruitment process may include background checks and criminal record requests. About Us Topsoe is a leading global provider of advanced technology and solutions for the energy transition. Built on decades of scientific research and innovation, we are working with customers and partners to drive energy resiliency and to achieve their sustainability goals. We offer world-leading solutions for transforming renewable resources into fuels and chemicals, and we provide technologies needed to produce low-carbon and conventional fuels and chemicals as well as ensuring clean air. We were founded in 1940 and are headquartered in Denmark, with over 2,800 employees serving customers all around the globe. To learn more, visit www.topsoe.com. Show more Show less

Details: Job Description Responsible for handling Incident and Request Management. Participate in Change and Problem Management Monitor the infra proactively and fix it even before user's report it. Provide support for L1 engineers for incident investigation, diagnosis and resolution. Ensure resolution of most of the incidents and service requests. Provide required inputs to stakeholders involved in case of critical incidents like outages. Implement Standard and minor changes. Ensure ITIL compliance for all incidents and service calls Ensure KPI compliance for all incidents Adhere to documented notification and escalation process Communicate to the customer while responding to a case and after resolution of the case. Participate in regular reviews with the team leads Update daily reports and checklists as defined. Support Virtual Desktop Infrastructure hosted on Citrix Cloud Maintain Citrix CVAD, VDIs and other core Citrix Components Administration of WEM Application installation, publication in CITRIX environment Act on alerts received through SCOM, Citrix Director or other monitoring tools. Engineer should have minimum knowledge in scripting and should be able to automate reoccurring manual tasks Job Requirements Details: Providing support for Digital Work Place Virtualization (Daas/VDI) which is a critical role within the organization. Citrix 7.15, 7.1X,DaaS(Primary) Citrix PVS 7. X or higher Satisfactory experience on Citrix Technologies (Azure AVD, Citrix Cloud, MCS, PVS, App Layering, Citrix Policies, Citrix Gateway, StoreFront, Workspace and Director) Perform server health check-ups such as resource utilization, Zombie processes. Troubleshoot and resolve Citrix related issues. Research, recommend and implement additional systems in order to improve performance and stability. Perform all routine administration and maintenance, including patching, applying security updates, disaster recovery systems and creating/maintaining images. Well versed with ITSM tools like Servicenow , Remedy and processes. Windows Server 2008, 2012, 2016,2019,2022 Basic understanding of storage and connectivity fundamentals. Able to work with the SMEs to drive major incidents and work towards RCA. Should be able to help users with their day-to-day problems and project needs. Should be able to work under pressured and capable of managing major incident and complex change requests. Excellent interpersonal and communication skills, including strong listening skills Ability to create and manage Operational Runbooks , SOPs etc. Able to establish and run good operations and governance practices. ITIL Aware (Incident/Problem /Change Management). Manage SLA and Availability of Services. Should comply with security standards. Open for rotating in 24x7 shifts for production environment support and going on call Skills good to have:- Powershell - To provide automation of repitative task Show more Show less

Minimum 5 years’ experience with Vulnerability assessment, Patch Management, Intune, SCCM and WSUS in a multi-site, enterprise environment. Provide advanced technical support and administration of the core infrastructure systems – Vulnerability Assessment, Patch Management for Server and Clients, SCCM and Intune, Windows Server, Windows 11, Autopatch, Defender, Active Directory, DNS, DHCP, and basic knowledge of VMWare/Windows virtualization technologies. Provide input and help to implement/enforce security policies. Ensures virus management and security systems are updated and operating properly. Resolve issues in a timely manner and enters resolution into the Service Centre tracking system as needed. Work closely with the IT Engineering Manager, System Engineers and Regional Service Delivery Manager to ensure exceptional customer service for all support needs. What We're Looking For Bachelor’s degree in BE. B.Tech. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V World Leader in Gaming Entertainment Robust benefits package Global career opportunities Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None Additional Information Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship. Show more Show less

Job Description: Position Summary: The IT System Administrator is responsible for overseeing and managing the organization's IT environment, including hardware and software, excluding network. The role also includes incident and change management and supporting employee on- and off-boarding processes. To succeed in this position, candidates should have at least five years of experience in system administration or a similar role. Strong communication skills, both written and verbal, are essential. Technical expertise in network management, system security, and a variety of operating systems is required. Problem-solving abilities and customer service skills are also important for this role, and relevant certifications will be considered advantageous. Responsibilities: Administer IT environment – workstations, printers, servers, software installation, inventory management, updates, patches, etc. Administer Microsoft Windows servers – installation, configuration, upgrade, patching etc. Manage Windows and Mac OS, device deployment by MDM solutions and patching of OS and third-party software. Manage user and service accounts and permissions. Maintaining system administration documentation and systems based on best practices. Observe and enforce group IT guidelines and IT standard operating procedures. Analyze, troubleshoot, and resolve problems. Follow best practices and strategies for application deployment and infrastructure maintenance. Perform Incident management – troubleshoot and resolve incidents. Perform Change management – plan and implement changes. Monitor and manage systems, and services health. Monitor of infrastructure components and application performance. Manage and handle logistics for IT equipment. Support the IT aspects of employee on- and off-boarding processes. Follow up on ticket requests and escalate as needed. Requirements: 5 years of experience as Systems Administrator or similar position. Fluent in English, both written and verbal. Excellent communication and problem-solving skills. Ability to work well in a team and under tight deadlines. Excellent customer service skills. Experience with MS Endpoint manager (Intune). Experience with Microsoft Windows servers and MacOS. Experience with managing (Azure) Active Directory. Experience with AD, DNS, DHCP, ADFS, NPS, CA. Experience with Office 365, Exchange and SharePoint. Preferred Requirements: Experience with Atlassian products (Jira Service Management). Virtualization certificates. Windows Server certificates. Network infrastructure certificates. ITIL certificates. Other IT related certificates. AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Show more Show less

Role : Linux System Administrator Location : Greater Noida Job Description : Linux System Administration: Install, upgrade, configure, administration and maintain Linux systems (e.g., Red Hat, Oracle Linux, Ubuntu). Monitor system performance, performance tuning, troubleshoot issues, and implement security best practices. Perform system upgrades, patches, vulnerability mitigation, and updates. Should have knowledge of setting up and manage local repository of Linux repositories. Physical Server Management: Manage physical servers using tools like Integrated Lights-Out (iLO). Perform hardware diagnostics, replacements, and maintenance. Ensure physical server infrastructure is optimized for performance and reliability. Scripting and Automation: Write efficient and maintainable scripts using Shell, Python, and PowerShell to automate repetitive tasks and improve system efficiency. Use APIs to pull the required information and integrate with other systems. Virtualization: Manage and optimize VMware virtual environments systems (e.g., VMware and Oracle Linux virtualization). Create, configure, and maintain virtual machines. Hands on experience the Upgrade of OLVM Engine , KVM Hosts , Migration of OLVM VMs P2V or P2P. Implement virtualization best practices for performance and scalability.

Description Position at LeadVenture India IT Specialist We are looking for an IT Specialist who will be responsible for the ongoing development and improvement of our technology infrastructure, internal enterprise systems, endpoints, and users. We are looking for a technology enthusiast and go-getter who can adapt to a complex, changing, and variably paced environment while demonstrating top-tier IT and infrastructure support principles to support operations across geographies. You will also be working alongside various software development teams to guarantee service availability and respond quickly to adverse events within our infrastructure that impact our customers. Here is more of what you’ll get to do: Monitor and respond to Tier 1 & Tier 2 tickets, including escalated tickets requiring advanced/time-sensitive troubleshooting. This role will require working out of Gurgaon office. Investigate and resolve routine hardware, software, and network issues Install and update client software in an enterprise environment Educate and train users on proper use of company supported systems and software Follow all standard operating procedures (SOP) through the effective use of Knowledge Management Work with Level 2 Tech to update knowledgebase documentation Work with Level 2 Tech to create accounts and configure hardware as part of the on-boarding process Provision hardware following the current process Repair or replace client hardware as necessary Monitor internal assets to ensure accurate inventory records Support VoIP phone systems and infrastructure Support Office 365 and Google Workspace environments Perform network troubleshooting and issue resolution Willing to follow through with odd jobs and tasks as needed or asked, if not to perform personally, but to ensure the right person is found for continuation. You’ll thrive in this role if you have: Strong English spoken and written skills. Experience managing Microsoft Cloud Services: Azure, Office 365, Exchange, Intune, etc. Experience in Active Directory, O365 Admin and Google Workspace experience in an enterprise setting Understanding of networking fundamentals (TCP/IP, VPN, QoS, VoIP, routing) Certifications in ITIL, MCSA/E, CCNA, Network+, Security+, A+ Experience working with Windows Server 2019/2022 and virtualization technologies (Hyper-V, VMware) Experience supporting, troubleshooting, and deploying Windows 10 & 11 operating systems. Possess a basic understanding of networking principles and concepts and have experience troubleshooting common problems. Experience supporting MacOS Possess excellent documentation, attention to detail, time management, and prioritization skills. Bachelor’s degree in IT from a recognized university. Who we are: LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spik, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture. LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge. Show more Show less

Job Purpose Responsible for the planning, implementation, maintenance, and support of physical and virtual infrastructure within the data center. This role ensures high availability, security, and optimal performance of servers, storage, networking, power, and cooling systems while adhering to best practices and compliance standards. Maintain the IT infrastructure layers at GHIAL including but not limited to the Networks, Data Center, Information Security, Subsystem servers / compute layer to ensure service availability. To ensure confidentiality, Integrity and Availability of Data and Information Systems. Responsible for IT Infrastructure life cycle management to ensure the timely upgrades and refreshment of infrastructure without any services impact for Airport Operations. ORGANISATION CHART Key Accountabilities Accountabilities Incident Management: Manage and optimize on-prem cloud infrastructure (VMware, OpenStack, Hyper-V, etc.) and virtualization platforms. Define and govern SLAs, SLOs, and KPIs for on-prem cloud service delivery. Collaborate with network, storage, and security teams to maintain end-to-end service reliability. Lead compliance checks and audits related to security, backup, DR, and configuration baselines. Manage service catalog offerings for internal & external consumers, ensuring appropriate access and governance. Regularly report SLA metrics, service health, and risk factors to leadership. Serve as point of escalation for critical service issues related to the on-prem cloud environment. Implementing New Requirements / Change Management: Oversee service request, incident, and change management processes for cloud resources. To Identify/understand the new/ change requirements, risk and impact, necessity and priority to recommend, approve or reject new requirements /changes and to plan, implement, review the same pertaining to Networks, Security, Communications. Performance Management: To implement Mechanisms to monitor the performance of all the cloud infra devices and to submit performance dashboards with IT HOD, and to ensure the performance of all the devices/services to be at the acceptable levels. Ability to manage all the Refresh of IT systems with upgrades and latest technologies. Capacity Management: Drive capacity planning, Utilization, forecasting, and optimization for compute, memory, and storage. To plan for capacity consolidation and upgrade against various drivers and initiatives, concerned on-prim environment Cyber Security Management: To Identify, Recommend, Implement and Maintain the necessary security enforcement and monitoring solutions to protect the operational environment from external and internal security threats. To build a team of professionals capable of working with minimal guidance to identify, respond and resolve security issues in day-to-day operations. Team Management: To guide, support, mentor and review the team to achieve synergy and desired performance levels. To Monitor and Review the performance of vendor and Outsourced Employees Recruiting and induct new team members as per the requirements along with HR Teams BCP Testing and High Availability Management Configuration Management Backup and Restore Technology Upgrade Plan and Implementation Setting Up and Managing Security Operations Centre (In-House) Application/Solution Development Management KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS External – Role needs to interact with outside the organization to enable success in your day-to-day work Vendors: Planning, Design and Implementation of Various Solutions as a part of Change Management and Service Continuity. Support Escalations for service stability and incident resolution Airlines: Understanding New /Change Requests, timelines, Risk and Impact. Coordinating for Planned Downtime Approvals from all Stakeholders. Resolution/Escalation of Any Security Related Issues and Policy Violations. Addressing Stakeholders’ concerns regarding service availability and Quality. Concessionaries: Understanding New Change Requests, timelines, Risk and Impact. Coordinating for Planned Downtime Approvals from all Stakeholders. Resolution/Escalation of Any Security Related Issues and Policy Violations. Addressing Stakeholders’ concerns regarding service availability and Quality. Service Providers: incident and performance management, capacity planning/upgrade Others: Addressing Stakeholders’ concerns regarding service availability and Quality. Govt. & Statutory: Maintenance and Upgrade of “License to Implement and Operate” various Communication Systems INTERNAL INTERACTIONS Business Team: Validating and Finalizing the New Service requests and feasibility approvals, Preparing Proposals for New/Existing Service offerings/Changes. Reviewing Service Offerings, Customer Feedbacks, operating expenses and Service Costing Project Mgmt. Team: Understand the New Changes, Impact, Cost, Timelines and support the new initiatives, modifications, at various stages of ongoing and planned projects Terminal Operations team: Review the Levels of Service Quality at Various Locations of the Airport for services Like PA Systems etc. and recommend and implement appropriate measures to maintain the desired QoS. Review the Stakeholder feedback pertaining to the IT service Offerings to Passenger Community and to Recommend and Implement appropriate measures to improve and sustain ASQ ratings of the concerned service. Infra Support Team: Coordinate for New / Change Request Implementation, Risk and Impact Analysis, Review of Major Change implementations, Major Incident Handling and Process Reviews. FINANCIAL DIMENSIONS Shall be responsible for managing infrastructure worth 10-15 crores on an ongoing basis and capex on a need basis (which can vary depending upon projects undertaken) Other Dimensions EDUCATION QUALIFICATIONS BTech with MBA or MCA Relevant Experience 12-15 years of experience in IT Retail or Business Services COMPETENCIES Networking Personal Effectiveness Teamwork & Interpersonal influence Stakeholder Focus Entrepreneurship Capability Building Social Awareness Planning & Decision Making Execution & Results Strategic Orientation Problem Solving & Analytical Thinking Show more Show less