195 Video Conferencing Jobs - Page 8

Hiring AV Engineer responsible for: Expert in AV solution designing. Addressing product Queries & Enquiries, Product Support. Training to support team and the Dealers & Channel partners for new product updates and new technology in the region. Required Candidate profile 8+ year Experience in Solution design, Training, Pre-sales. Programming and configuration of complete Audio/Video Systems like Crestron, Polycom or Extron. Audio visual Pre Sales & Post sales support.

Video KYC Caller / Review Associate Key Responsibilities: Conduct Video KYC Calls / Review the Call: Manage face-to-face video calls with customers to conduct Video KYC processes for identity verification / To audit the call taken by the caller to review and approve the document with strong analytical skills with basic excel skills. Verify Customer Documents: Review and verify the customer s identity documents during the video call. Resolve Customer Queries: Address customer queries during the VKYC process and provide assistance in a professional and friendly manner. Update Records: Accurately document customer details and VKYC outcomes in the companys systems and databases. Required Qualifications: Candidates must graduate with any Stream Proven experience in customer service, VKYC, or banking roles (experience in video-based verification ) Strong communication skills (both verbal and written) with the ability to engage with customers professionally. Good knowledge of VKYC processes Comfortable with technology, including video conferencing tools and CRM software. Strong attention to detail with the ability to spot inconsistencies in documentation. Ability to handle sensitive information with discretion and maintain confidentiality. Preferred Skills: Previous experience in video-based KYC verification or in a customer-facing role. Multilingual proficiency is a plus but Hindi and English is a must. Knowledge of the financial sector and the regulatory environment. Key Competencies: Communication: Clear and concise communication skills are essential for interacting with customers. Attention to Detail: Accuracy in verifying documents and recording customer details. Customer Service Orientation: Providing a positive experience to customers while ensuring compliance. Problem-Solving: Ability to handle difficult situations and resolve any issues during the KYC process. Work Environment: Fixed working hours 9 AM to 6 PM, but includes weekend shifts.

About Oleria Oleria provides adaptive and autonomous identity security solutions that help organizations accelerate at the pace of change, trusting that their data is protected. Oleria enables organizations to have comprehensive visibility into their access posture and autonomously identifies and mitigates access risks before they can be exploited. Founded by cybersecurity industry veterans with decades of experience building and operating some of the worlds largest security programs, Oleria allows organizations to pursue their best ideas, removing the barriers that keep team members from collaborating. Oleria has received over $43M in funding from Evolution Equity Partners, Salesforce Ventures, Tapestry VC, Zscaler, and other technology luminaries. Oleria sets business free. For more information, please visit www.oleria.com and follow Oleria on LinkedIn and Twitter. Oleria was founded by notable industry senior leaders Jim Alkove and Jagadeesh Kunda, with deep security, data, and SaaS experience building and securing some of the world s largest platforms and products used by billions of people worldwide every day. Our customers are Fortune 500 corporations and public sector organizations, making your contributions vital to improving data security for millions worldwide. About The Job As an early-stage startup experiencing rapid growth, were building a world-class team of passionate and driven individuals who are eager to make a significant impact. Were looking for a highly organized and communicative Recruiting Coordinator to play a crucial role in scaling our team by ensuring a seamless and positive candidate experience. If you thrive in a fast-paced environment, possess exceptional scheduling and communication skills, and are excited to contribute to the growth of a cutting-edge cybersecurity company, we encourage you to apply to this contract role that has the potential to turn into a full time role over time. Job Responsibilities Manage and coordinate all aspects of the interview scheduling process, including remote (video conferencing), onsite, and live event interviews . Serve as the primary point of contact for candidates and internal interviewers, ensuring efficient, warm, and detailed communication throughout the interview lifecycle. Utilize our Lever applicant tracking system to schedule interviews, track candidate progress, and maintain accurate records. Proactively identify and resolve scheduling conflicts and logistical challenges, ensuring a smooth and positive experience for all parties involved. Collaborate closely with recruiters and hiring managers to understand their scheduling needs and preferences. Prepare and track interview schedules and candidate information. Coordinate candidate travel and accommodation for onsite interviews, as needed. Ensure a welcoming and professional experience for onsite candidates. Coordinate conference rooms for interviews. Assist with the planning and execution of recruiting events, such as career fairs or virtual information sessions. Maintain a high level of confidentiality regarding candidate and company information. Contribute to initiatives focused on improving the candidate experience and streamlining the recruiting process. Assist with other administrative tasks related to the recruiting coordination function. Work effectively in a fast-paced environment, managing a high volume of scheduling requests and striving to meet scheduling goals. Provide exceptional support to the recruiting team and contribute to a positive and collaborative team environment. Job Requirements Proven experience (2+ years) as a Recruiting Coordinator or Scheduler, ideally within a fast-paced environment. Demonstrable experience working directly with Applicant Tracking Systems (ATS) for scheduling and managing candidate workflows (specify preferred ATS if applicable, e.g., Greenhouse, Lever, Workday). Exceptional organizational skills and meticulous attention to detail, with a proven ability to manage complex and high-volume interview schedules. Strong proficiency in coordinating various interview formats, including remote (video conferencing), onsite, and live event interviews. Excellent written and verbal communication skills, capable of crafting professional, warm, and detailed communications with diverse stakeholders. Highly developed interpersonal and social skills, with the ability to build rapport and maintain positive relationships with candidates and internal teams. Strong problem-solving skills and the ability to proactively identify and resolve scheduling conflicts and logistical challenges in a timely manner. Comfort and experience working in a fast-paced environment with the ability to manage time effectively and meet scheduling quotas or targets. Ability to prioritize tasks effectively and adapt to changing priorities in a dynamic startup setting. Experience managing candidate travel and logistics for onsite interviews, if applicable. Proficiency in using calendar applications (e.g., Google Calendar) and other productivity tools. Ability to maintain confidentiality and handle sensitive candidate and company information with the utmost discretion and professionalism. Experience with employer branding initiatives and candidate experience enhancements is a plus. Familiarity with basic HR principles and recruiting processes. A proactive and resourceful approach with a willingness to take initiative and contribute to the overall success of the recruiting team. Rate: 250 to 600 per hour based on experience and qualifications

Job Title: VKYC Team Lead We are seeking a detail-oriented and proactive VKYC Team Lead to manage and oversee our video KYC operations. You will be responsible for leading a team of VKYC executives, ensuring compliance with regulatory standards, achieving productivity targets, and delivering a smooth onboarding experience for customers. Key Responsibilities: Supervise and manage the daily operations of the VKYC team. Ensure timely and accurate completion of VKYC verifications in line with regulatory and organizational guidelines. Provide training, guidance, and performance feedback to VKYC agents. Monitor team performance, generate reports, and drive improvements to meet KPIs (turnaround time, accuracy,audit , etc.). Act as an escalation point for complex or sensitive VKYC cases. Work closely with compliance, IT, and customer service departments to resolve issues and streamline processes. Ensure strict adherence to data privacy and information security protocols. Keep the team updated on regulatory changes and internal policy updates. Recruit and onboard new team members as needed Requirements & Preferred Skills: 3 - 7 years of experience in KYC & Fintech , with at least 1 - 2 years in a leadership role. Strong understanding of VKYC processes, RBI guidelines, and compliance norms. Excellent communication ( Hindi & English ) and people management skills. Proficiency in tools like CRM systems, video conferencing software, and basic Excel/reporting. Ability to work under pressure and meet strict deadlines. Its a 7 days working shift with one rotational week off Identify gaps in the VKYC workflow and work with tech/product teams to enhance automation and efficiency.

Project Role : Infrastructure Architect Project Role Description : Lead the definition, design and documentation of technical environments. Deploy solution architectures, conduct analysis of alternative architectures, create architectural standards, define processes to ensure conformance with standards, institute solution-testing criteria, define a solutions cost of ownership, and promote a clear and consistent business vision through technical architectures. Must have skills : Customer Service Management Good to have skills : Video Conferencing Infrastructure Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years of complete education Key Responsibilities :Application Architect Responsibilities: Defining architecture Collaboration with leadership to determine business needs. Compiling and implementing application development plans for new or existing applications. Leading the application development team and supervising the design, testing, and modification stages. Demonstrating application prototypes and integrating user feedback. Performing application integration, upgrades, migration. Documenting application development processes, procedures, and standards. Integrating trends in data architecture in development projects. Technical Experience :Application Architect Responsibilities: Defining architecture Collaboration with leadership to determine business needs. Compiling and implementing application development plans for new or existing applications. Leading the application development team and supervising the design, testing, and modification stages. Demonstrating application prototypes and integrating user feedback. Performing application integration, upgrades, migration. Documenting application development processes, procedures, and standards. Integrating trends in data architecture in development projects. Professional Attributes :Application Architect Responsibilities: Defining architecture Collaboration with leadership to determine business needs Compiling and implementing application development plans for new or existing applications Leading the application development team and supervising the design, testing Educational Qualification :15 years of complete education Qualification 15 years of complete education

EbizON is looking for a Business Development Representative to join our team in our Noida office. This team members primary responsibilities are to actively seek out and engage prospective customers to sell our product and/or services and drive new business as well as renew existing business with SMC-Corporate clients. The ideal candidate is results-driven, hungry for customer acquisition, and passionate about contributing to top-line revenue growth. Roles and Responsibilities: Build relationships with prospective clients across the world. Lead qualification and nurturing. Convert assigned leads into opportunities by running applicable cadence steps. Collaborate with sales and marketing team members on strategic sales approach. Develop and maintain a sales pipeline to meet sales targets Analyze market and establish competitive advantages Develop new sales strategies based on personal successes and failures Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle. Ensuring smooth flow of sales cycle by maintaining accurate activity and lead qualification information in CRM application. Requirements: 0- 2years of full-time work experience preferably in sales Excellent communication skills (verbal and written) Strong sense of initiative and personal leadership Ability to work within a team to achieve goals. Strong business acumen, ethics and high integrity. About Us: We re an international team that specialize in building technology products & then helping brands grow with multi-channel demand generation marketing. We have in-house experience working for Fortune companies, e-commerce brands, technology SaaS companies & VC-funded startups. We have assisted over a dozen billion-dollar companies with consulting, technology, operations, and digital agency capabilities in managing their unique brand online. We have a fun and friendly work culture that also encourages employees personally and professionally. The people here love what they do because everyone from management all way down understands how much it means living up close-to someones ideals which allows every day feel less stressful knowing each person has somebody cheering him. Equal Opportunity Employer: EbizON is committed to providing equal opportunity for all employees, and we will consider any qualified applicant without regard to race or other prohibited characteristics. Flexible Timings: Flexible working hours are the new normal. We at EbizON believe giving employees freedom to choose when to work, how to work. It helps them thrive and also balance their life better. Global Clients Exposure: Our goal is to provide excellent customer service and we want our employees to work closely with clients from around the world. Thats why youll find us working closely with clients from around the world through Microsoft Teams, Zoom and other video conferencing tools. Retreats & Celebrations: With annual retreats, quarterly town halls and festive celebrations we have a lot of opportunities to get together.

EbizON is looking for a Business Development Representative to join our team in our Noida office. This team members primary responsibilities are to actively seek out and engage prospective customers to sell our product and/or services and drive new business as well as renew existing business with SMC-Corporate clients. The ideal candidate is results-driven, hungry for customer acquisition, and passionate about contributing to top-line revenue growth. Roles and Responsibilities: Build relationships with prospective clients across the world. Lead qualification and nurturing. Convert assigned leads into opportunities by running applicable cadence steps. Collaborate with sales and marketing team members on strategic sales approach. Develop and maintain a sales pipeline to meet sales targets Analyze market and establish competitive advantages Develop new sales strategies based on personal successes and failures Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle. Ensuring smooth flow of sales cycle by maintaining accurate activity and lead qualification information in CRM application. Requirements: 0- 2years of full-time work experience preferably in sales Excellent communication skills (verbal and written) Strong sense of initiative and personal leadership Ability to work within a team to achieve goals. Strong business acumen, ethics and high integrity.

EbizON is looking for a Business Development Representative to join our team in our Noida office. This team members primary responsibilities are to actively seek out and engage prospective customers to sell our product and/or services and drive new business as well as renew existing business with SMC-Corporate clients. The ideal candidate is results-driven, hungry for customer acquisition, and passionate about contributing to top-line revenue growth. Roles and Responsibilities: Build relationships with prospective clients across the world. Lead qualification and nurturing. Convert assigned leads into opportunities by running applicable cadence steps. Collaborate with sales and marketing team members on strategic sales approach. Develop and maintain a sales pipeline to meet sales targets Analyze market and establish competitive advantages Develop new sales strategies based on personal successes and failures Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle. Ensuring smooth flow of sales cycle by maintaining accurate activity and lead qualification information in CRM application. Requirements: 0- 2years of full-time work experience preferably in sales Excellent communication skills (verbal and written) Strong sense of initiative and personal leadership Ability to work within a team to achieve goals. Strong business acumen, ethics and high integrity.

What does a great Client Support Analyst do? Key Responsibilities Take ownership of issues and investigate them to resolution. Ensures proper escalation and response to customer issues team both to the customer directly and to other departments within InvestCloud Focus on security practices and data segregation Ensure escalated issues are resolved in a timely and efficient manner Ensure daily scheduled activities are completed on time and with high a degree of accuracy Ability to digest changes and come up with readiness assessment Communicate clear requirements to escalation point when needed. Ensure leverage of knowledge base and formal postmortems to continuously improve the platform Adheres to, follows, recommends, updates and mentors junior staff members on standardized IT processes Qualifications Minimum 1-2 year of experience in Application Support Prior experience supporting a cloud-based platform is a huge plus Strong customer service focus Excellent verbal and written skills required Excellent time management and organization skills Must be able to work in a fast-paced environment and manage priorities Analytical skills with a dedicated eye to detail, thoroughness and follow up Work Conditions Office hours but depending on client requirements out of hours could be required / On-call availability Working with team members around the country using video conferencing

We are seeking a dynamic and experienced Senior Account Manager with 3-8 years of experience. The ideal candidate should have a proven track record in sales and account management within the digital marketing or software services industry. This role demands strategic client management, revenue growth, and maintaining strong client relationships. Key Responsibilities: Drive revenue growth by managing and expanding client accounts in the digital marketing or software services sector. Build and maintain strong client relationships through effective communication, understanding business needs, and delivering tailored solutions. Develop and execute strategic account plans to achieve business objectives and client satisfaction. Collaborate with internal teams to ensure successful project delivery and client satisfaction. Identify new business opportunities and work towards upselling and cross-selling services. Manage contract negotiations, renewals, and overall account health. Monitor market trends, competitor activity, and provide insights to shape business strategies. Deliver regular reports on account performance, forecasts, and key metrics to senior management. Qualifications: 3-8 years of experience in sales and account management, specifically within a digital marketing or software services company. Proven ability to manage large accounts, drive revenue growth, and maintain client satisfaction. Excellent communication, negotiation, and interpersonal skills. Ability to work cross-functionally and deliver client-centric solutions. Experience in managing global client accounts. Strong analytical and problem-solving abilities. About Us: We re an international team that specialize in building technology products & then helping brands grow with multi-channel demand generation marketing. We have in-house experience working for Fortune companies, e-commerce brands, technology SaaS companies & VC-funded startups. We have assisted over a dozen billion-dollar companies with consulting, technology, operations, and digital agency capabilities in managing their unique brand online. We have a fun and friendly work culture that also encourages employees personally and professionally. EbizON has many values that are important to our success as a company: integrity, creativity, innovation, mindfulness and teamwork. We thrive on the idea of making life better for people by providing them with peace of mind. The people here love what they do because everyone from management all way down understands how much it means living up close-to someones ideals which allows every day feel less stressful knowing each person has somebody cheering him. Equal Opportunity Employer: EbizON is committed to providing equal opportunity for all employees, and we will consider any qualified applicant without regard to race or other prohibited characteristics. Flexible Timings: Flexible working hours are the new normal. We at EbizON believe giving employees freedom to choose when to work, how to work. It helps them thrive and also balance their life better. Global Clients Exposure: Our goal is to provide excellent customer service and we want our employees to work closely with clients from around the world. Thats why youll find us working closely with clients from around the world through Microsoft Teams, Zoom and other video conferencing tools. Retreats & Celebrations: With annual retreats, quarterly town halls and festive celebrations we have a lot of opportunities to get together.

WHO WE ARE: EOS IT Solutions is a global technology and logistics company, providing IT support services to major industry leaders. We focus on customer satisfaction, superior service quality, and support for our partners and employees. We deliver our services with simplicity and transparency worldwide. POSITION SUMMARY: We are seeking a talented and experienced Crestron Programmer with expertise in DSP (Digital Signal Processing) programming to join our team. The ideal candidate will be responsible for designing, developing, and implementing audiovisual control systems using Crestron technology, while also possessing the ability to work with DSP processors for advanced audio processing. If you are a highly motivated individual with a passion for cutting-edge AV technology, problem-solving, and innovation, we encourage you to apply. WHAT YOULL DO: Design, program, and implement Crestron-based control systems for audio-visual applications in commercial and residential environments. Collaborate with project teams, including AV engineers and designers, to understand project requirements and provide technical expertise. Develop customized user interfaces for control panels, touch screens, and mobile devices using Crestrons proprietary programming software. Integrate AV components, including video conferencing systems, displays, audio systems, and other peripherals, into unified control systems. Configure and program DSP processors for audio optimization, echo cancellation, noise reduction, and other audio processing tasks. Conduct thorough testing and debugging of programmed systems to ensure functionality, performance, and reliability. Provide documentation and training to clients and internal teams on system operation, troubleshooting, and maintenance. Stay updated on industry trends, emerging technologies, and best practices in AV control systems and DSP programming. WHAT YOULL NEED TO SUCCEED: Bachelors degree in Electrical Engineering, Computer Science, Information Technology, or a related field (or equivalent work experience). Proven experience in programming Crestron control systems, including Crestron Certified Programmer (CCP) certification. Strong background in Digital Signal Processing (DSP) programming, including familiarity with DSP processors from manufacturers such as Biamp, Extron, QSC. Proficiency in programming languages such as Crestron Simpl# and Simpl# Pro. Knowledge of AV protocols and standards, including but not limited to: TCP/IP, RS-232, RS-485, and HDMI. Experience with AV equipment and components, including video codecs, displays, audio processors, microphones, and speakers. Ability to read and interpret AV system designs, schematics, and technical documentation. Excellent problem-solving skills and attention to detail. Effective communication skills to collaborate with cross-functional teams and clients. Strong organizational and time management abilities to handle multiple projects simultaneously. Willingness to adapt to new technologies and a continuous learning mindset. Crestron Digital Media certification and experience with AV-over-IP systems is a plus. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Description Job Title: Employee Communications Specialist (L3) Location: Onsite - Pune Reports To: Head of HR Operations Job Type: Full-Time Position Summary: We are seeking a skilled and experienced Employee Communications Specialist based in India to support internal communications across our global, English-speaking organization. This role will be responsible for crafting and delivering impactful messaging that informs, engages, and aligns employees across multiple regions. The ideal candidate brings strong writing capabilities, cross-cultural sensitivity, and the ability to manage complex communications in a dynamic, multinational environment. Key Responsibilities: Develop and implement internal communication strategies that support global business objectives and enhance employee engagement, particularly across India, the US, UK, and Canada. Write and edit clear, concise, and engaging content for global audiences, including email communications, intranet articles, leadership messages, newsletters, virtual town halls, and campaign materials. Collaborate closely with HR, business leaders, and global marketing teams to ensure message consistency and alignment across regions and time zones. Lead or support communications for change initiatives, employee programs, and organizational announcements, ensuring cultural relevance and clarity. Manage and maintain internal communication platforms, such as the intranet, Google Workspace, or other digital channels. Manage our employer presence on social media channels such as Glassdoor, LinkedIn and similar. Measure communication effectiveness through analytics and employee feedback, and use insights to improve future communications. Contribute to global editorial planning, content calendars, and campaign execution. Serve as a communication liaison between India-based teams and global leadership. Qualifications Bachelor s degree in Communications, Journalism, English, Public Relations, or a related field. Minimum 3 years of experience in internal or employee communications, preferably in a multinational or English-language corporate environment. Exceptional English writing and editing skills, with proven experience in communicating to diverse, multicultural audiences. Strong project management skills with the ability to manage competing deadlines across time zones. Proficiency in communication tools and platforms such as Google Workspace, video conferencing, and publishing tools. Demonstrated ability to build strong partnerships with cross-functional and cross-regional stakeholders. Experience working in a global or matrixed organization is essential. Flexible and responsive to global working hours, particularly for coordination with teams in the USA. Preferred Qualifications: Experience in life sciences, healthcare, or regulated industries. Exposure to change management and employee engagement frameworks. Familiarity with global communications practices and sensitivity to cultural differences.

Role & responsibilities Develop and execute strategic sales plans to achieve sales targets and expand market presence in the Audio Visual and IT project sales domain. Identify and cultivate relationships with key decision-makers and stakeholders, including PMCs, government agencies, corporate clients, and educational institutions. Leverage existing contacts and networks to generate leads and opportunities for Audio Visual and IT projects. Conduct thorough market research to identify emerging trends, customer needs, and competitive dynamics to inform sales strategies. Collaborate with the technical team to develop customised solutions and proposals that address client requirements and demonstrate value. Manage the end-to-end sales process, from lead generation and qualification to proposal development, negotiation, and closing. Build and maintain strong client relationships through regular communication, meetings, and follow-ups to ensure customer satisfaction and repeat business. Stay updated on industry developments, product innovations, and market trends to effectively position our offerings and maintain a competitive edge. Provide timely and accurate sales forecasts, reports, and insights to management to track performance and inform decision-making. Preferred candidate profile Proven track record of success in sales roles, with at least 2 to 3 years of experience in Audio Visual, IT, or related project sales. Strong network of contacts and relationships within the Audio Visual, IT, and government sectors. Demonstrated ability to independently generate leads, drive sales cycles, and close deals to meet or exceed targets. Excellent communication, negotiation, and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences. Strategic thinker with a results-oriented mindset and a proactive approach to problem-solving. Proficiency in CRM software and Microsoft Office Suite. Willingness to travel as needed to meet with clients, attend industry events, and participate in networking activities

Role & responsibilities Project Planning and Coordination: Collaborate with sales team and clients to understand project requirements, objectives, and timelines. Develop project plans, delivery schedules, and budgets in alignment with client expectations and company standards. Coordinate with internal teams, subcontractors, and vendors to ensure resources are allocated effectively. Knowledge of Zoho Projects/Microsoft Projects would be added advantange Technical Design and Engineering: Conduct site surveys and assessments to gather technical requirements and constraints. Design AV and IT infrastructure solutions based on client specifications, industry standards, and best practices. Manage the technical team and prepare technical drawings, schematics, and documentation for system implementation. Installation and Integration: Installation and configuration of AV and IT equipment, including audiovisual systems, network infrastructure, and control systems. Ensure adherence to quality standards and safety regulations during the installation process. Integrate hardware and software components to deliver seamless functionality and performance. Knowledge of AV programming would be added advantage. Testing and Commissioning: Conduct system testing and troubleshooting to verify functionality, performance, and reliability. Collaborate with clients to conduct user acceptance testing (UAT) and obtain sign-off on project deliverables along with handing over documents. Provide training and support to end-users on system operation and maintenance. Project Management and Documentation: Monitor project progress, identify risks and issues, and implement mitigation strategies to ensure successful project delivery. Maintain accurate project documentation, including project plans, progress reports, change orders, and as-built drawings. Communicate effectively with stakeholders, providing regular updates on project status and milestones. Preferred candidate profile Proven experience as a project engineer or similar role, preferably in the AV and IT infrastructure industry. Proficiency in AV systems design, networking principles, and IT infrastructure technologies. Strong technical aptitude with the ability to understand complex systems and troubleshoot technical issues. Excellent project management skills, including the ability to prioritize tasks, manage resources, and meet deadlines. Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and communicate technical concepts to nontechnical stakeholders. Knowledge of industry standards and regulations related to AV and IT infrastructure (e.g., AVIXA, BICSI) is a plus. Knowledge of Programming would be an added advantage.

We are seeking a dynamic and experienced Senior Account Manager with 3-8 years of experience. The ideal candidate should have a proven track record in sales and account management within the digital marketing or software services industry. This role demands strategic client management, revenue growth, and maintaining strong client relationships. Key Responsibilities: Drive revenue growth by managing and expanding client accounts in the digital marketing or software services sector. Build and maintain strong client relationships through effective communication, understanding business needs, and delivering tailored solutions. Develop and execute strategic account plans to achieve business objectives and client satisfaction. Collaborate with internal teams to ensure successful project delivery and client satisfaction. Identify new business opportunities and work towards upselling and cross-selling services. Manage contract negotiations, renewals, and overall account health. Monitor market trends, competitor activity, and provide insights to shape business strategies. Deliver regular reports on account performance, forecasts, and key metrics to senior management. Qualifications: 3-8 years of experience in sales and account management, specifically within a digital marketing or software services company. Proven ability to manage large accounts, drive revenue growth, and maintain client satisfaction. Excellent communication, negotiation, and interpersonal skills. Ability to work cross-functionally and deliver client-centric solutions. Experience in managing global client accounts. Strong analytical and problem-solving abilities. About Us: We re an international team that specialize in building technology products & then helping brands grow with multi-channel demand generation marketing. We have in-house experience working for Fortune companies, e-commerce brands, technology SaaS companies & VC-funded startups. We have assisted over a dozen billion-dollar companies with consulting, technology, operations, and digital agency capabilities in managing their unique brand online. We have a fun and friendly work culture that also encourages employees personally and professionally. EbizON has many values that are important to our success as a company: integrity, creativity, innovation, mindfulness and teamwork. We thrive on the idea of making life better for people by providing them with peace of mind. The people here love what they do because everyone from management all way down understands how much it means living up close-to someones ideals which allows every day feel less stressful knowing each person has somebody cheering him. Equal Opportunity Employer: EbizON is committed to providing equal opportunity for all employees, and we will consider any qualified applicant without regard to race or other prohibited characteristics. Flexible Timings: Flexible working hours are the new normal. We at EbizON believe giving employees freedom to choose when to work, how to work. It helps them thrive and also balance their life better. Global Clients Exposure: Our goal is to provide excellent customer service and we want our employees to work closely with clients from around the world. Thats why youll find us working closely with clients from around the world through Microsoft Teams, Zoom and other video conferencing tools. Retreats & Celebrations: With annual retreats, quarterly town halls and festive celebrations we have a lot of opportunities to get together.

We are seeking a dynamic and experienced Senior Account Manager with 3-8 years of experience. The ideal candidate should have a proven track record in sales and account management within the digital marketing or software services industry. This role demands strategic client management, revenue growth, and maintaining strong client relationships. Key Responsibilities: Drive revenue growth by managing and expanding client accounts in the digital marketing or software services sector. Build and maintain strong client relationships through effective communication, understanding business needs, and delivering tailored solutions. Develop and execute strategic account plans to achieve business objectives and client satisfaction. Collaborate with internal teams to ensure successful project delivery and client satisfaction. Identify new business opportunities and work towards upselling and cross-selling services. Manage contract negotiations, renewals, and overall account health. Monitor market trends, competitor activity, and provide insights to shape business strategies. Deliver regular reports on account performance, forecasts, and key metrics to senior management. Qualifications: 3- 8 years of experience in sales and account management, specifically within a digital marketing or software services company. Proven ability to manage large accounts, drive revenue growth, and maintain client satisfaction. Excellent communication, negotiation, and interpersonal skills. Ability to work cross-functionally and deliver client-centric solutions. Experience in managing global client accounts. Strong analytical and problem-solving abilities. About Us: We re an international team that specialize in building technology products & then helping brands grow with multi-channel demand generation marketing. We have in-house experience working for Fortune companies, e-commerce brands, technology SaaS companies & VC-funded startups. We have assisted over a dozen billion-dollar companies with consulting, technology, operations, and digital agency capabilities in managing their unique brand online. We have a fun and friendly work culture that also encourages employees personally and professionally. EbizON has many values that are important to our success as a company: integrity, creativity, innovation, mindfulness and teamwork. We thrive on the idea of making life better for people by providing them with peace of mind. The people here love what they do because everyone from management all way down understands how much it means living up close-to someones ideals which allows every day feel less stressful knowing each person has somebody cheering him. Equal Opportunity Employer: EbizON is committed to providing equal opportunity for all employees, and we will consider any qualified applicant without regard to race or other prohibited characteristics. Flexible Timings: Flexible working hours are the new normal. We at EbizON believe giving employees freedom to choose when to work, how to work. It helps them thrive and also balance their life better. Global Clients Exposure: Our goal is to provide excellent customer service and we want our employees to work closely with clients from around the world. Thats why youll find us working closely with clients from around the world through Microsoft Teams, Zoom and other video conferencing tools. Retreats & Celebrations: With annual retreats, quarterly town halls and festive celebrations we have a lot of opportunities to get together.

Setup and Configuration Cabling and Signal Routing Integrate both audio and video systems Event Support and Operation Maintenance and Troubleshooting,Backups Collaboration and Coordination Maintain an organized inventory of all audio-video equipment Required Candidate profile 10 years exp in Audio-Video Equipment Engineer, AV Technician, specifically focusing on the setup, configuration, and operation of audio and video systems Familiarity with AV control systems

Mandatory Skills vc routing switching Role & responsibilities Position Summary The Video Conferencing Specialist is responsible for managing and supporting the organizations video conferencing infrastructure, ensuring reliable and high-quality communication across various platforms. This role involves troubleshooting, maintaining, and upgrading video conferencing systems, assisting end users, and providing technical support for virtual meetings and collaborations. Key Responsibilities- Video Conferencing Setup and Support Install, configure, and maintain video conferencing hardware and software Microsoft Teams, Cisco WebEx, Polycom . Ensure optimal video and audio quality for virtual meetings, including room setups, testing, and troubleshooting. Provide on site and remote support for all video conferencing equipment and software. End User Support Assist users in scheduling, joining, and troubleshooting video conferences. Train staff on best practices for using video conferencing tools. Offer troubleshooting support during video calls, meetings, and events. System Maintenance and Upgrades Perform regular maintenance and updates on video conferencing equipment and software to ensure they are up-to-date and functioning properly. Work with vendors to troubleshoot and resolve issues related to hardware and software. Troubleshooting and Problem Resolution Resolve video conferencing issues related to connectivity, compatibility, and performance. Identify and escalate complex issues to relevant IT or AV teams when necessary. Collaboration & Communication Collaborate with IT and AV teams to ensure seamless integration of video conferencing with other enterprise systems. Ensure that video conferencing tools are integrated into the organization s broader communication and collaboration strategy. Documentation & Reporting Maintain records of video conferencing equipment, software licenses, and usage logs. Generate reports on video conferencing system performance and user feedback for continuous improvement. Required Qualifications Education Bachelor s degree in information technology, Computer Science, or a related field or equivalent work experience Experience 1to2 years of experience in supporting and managing video conferencing systems and platforms. Strong technical troubleshooting skills in video conferencing software and hardware. Technical Skills Experience with popular video conferencing platforms such as , Microsoft Teams, Cisco WebEx, and Skype for Business. Knowledge of AV hardware, including cameras, microphones, and display equipment. Familiarity with network protocols and configurations related to video conferencing e.g., SIP, H.323. Basic knowledge of IT systems, networking, and infrastructure. Excellent troubleshooting skills and the ability to resolve issues quickly and effectively. Strong interpersonal communication skills and ability to work with both technical and non-technical users. IP Switching and routing skills Should be CCNA certified or equivalent . Preferred candidate profile Notice period 30 days /Immediate joiner

Technical Operational Role: The role is owning responsibility for complex, high priority issues for AV/VC products polycom , Cisco, Jabra, Creston, ZOOM, Blue Jeans Cloud Video conferencing Solutions & Other OEM's. Technical Escalation Management : Ability to drive, front end incidents, escalation calls and communication to all parties. Delivering a first-class Customer Service and maintaining good Customer Relations as well as Communications are key to this role. Key Spoc: Escalation SPOC for Build and Operational AV/VC products and endpoints like Polycom, Cisco, Jabra, Creston etc..AV/VC related Incidents. Ensure Service Delivery as per agreed SOW and agreed SLA. Assement and audit of existing customer for Audio Visual & Video Conferencing (AV/VC) solutions. Working with engineering team to finalize technical solution in the context of a specific project with extents to Orange product and managed services enhancements. Stay abreast of technical, financial, strategic and operational issues, options and advancements within the AV/VC industry relevant to the Orange services portfolio. Getting resolution from OEM, third parties, vendors and suppliers for fault and design query. Work closely with BAU teams and Project Managers to ensure deliverables are identified and actions completed. Manage technical changes throughout the project phase Work on change management to transition the projects to BAU teams. Manage external/internal stakeholders during project phase and BAU transition. Jointly work with technology teams to drive continuous improvement and productivity benefits. Rich hands on experience of build & troubleshooting of Polycom AV/VC products, Cisco, Jabra, Creston, ZOOM, Blue Jeans Cloud Video conferencing Solutions. Required basic knowledge of Microsoft Exchange, Active Directory and Windows Servers. In depth knowledge of AV/VC systems Polycom HDX, X, GS series , Jabra, Plasma screen, Concierge services and features, Networking, Linux / Windows OS. Hands on experience (build and Manage) AV/VC products like : Hands on experience on installation and troubleshooting on all type of AV/VC products from Polycom, Cisco, Jabra, Creston, ZOOM, Blue Jeans Cloud Video conferencing Solutions Polycom real Presence Clariti, Realconnect for O365, Voice/Video endpoints, Microsoft Voice endpoints, ZOOM Hands on experience of handling endpoints liks RealPresence Group Series 300, 310, Polycom Trio 8800 & 8500 Polycom SoundPoint IP Polycom VVX® Series, Skype for Business® edition VVX® series Skype for Business® edition Trio™ 8800 & 8500,Polycom® RealPresence Centro™, Polycom® RealPresence Medialign™, RealPresence® Group Series, Polycom® HDX, RealPresence® Desktop (excluding Immersive and CX8000) Installation and troubleshooting knowledge on the Video endpoints components like Plasmas, Camera's, Projector, Microphones System status, internal diagnostics , Touch pad (User Interface device) Excellent in depth troubleshooting, analyzing & managing the critical Incidents, Problem tickets with out of the box thought process Experience in preparing LOE and POA for complex Change, Major Planned/unplanned activities, designing POA for complex Change/Project. Good knowledge in preparing RFO, RCA's, documentation, Knowledge Bank.

Job Profile: Service Technician Location: Chennai Company Website: https://www.actis.co.in/ Culture Video: https://youtu.be/X_81L-6lD1A - Great Place to Work https://youtu.be/0Sa_uTVMGBQ - Training @ Actis https://youtu.be/NPrnjG-8pFU - Work Culture @ Actis Technologies https://youtu.be/FOcAAHb_MpI - Work Environment @ Actis Job Description: Fault finding of audio visual and video conferencing systems to a high level, under pressure. Preventative maintenance of client owned equipment Crestron / AMX control system knowledge Configuration and fault finding of audio conferencing systems such as Clearone / Biamp / Soundstrucuture etc. Networking knowledge to fault find IP integrated systems Support of TV/Satellite RF and Video systems Completing paperwork for each job ensuring comprehensive reports on work completed Communicate identified faults in a clear and concise manner to our clients Enthusiastic and organized approach to all assigned service activity Mail your resume at prachi_shah@actis.co.in