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If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our
customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC s purpose of opening
up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance
We are currently seeking an experienced professional to join the International Wealth and Premier Banking team.
Job Introduction
Vice President- Distribution support is positioned to drive, few key business and control initiative for the distribution network. Build and drive strategic partnerships (alliances) as aggregators for referring premier NTB on a regular basis and the role is to support frontline sales team by driving and supporting key branch business deliverables.
Principal Responsibilities
Drive and Manage Credit Cards for Branches
o Drive Credit Cards AOP. Manages smooth processing and improve TAT. Check and manage decline reasons to maintain sanity Drive new campaigns along with the product team. Track and manage approval rates and product mix. Track and manage branch sales exceptions cases.
Execution of Sports / Golf events and front face the HSBC Golf Season from S&D for frontline.
o Work very closely with the MKT / Props and frontline team form planning to on ground execution of Sports events and HSBC Golf season
Singapore related coordination with the Singapore team and our frontline for overseas referrals
o India to Singapore referrals mainly for LRS and Inbound for NRE/NRO options
Manage and drive AB&C and G&E checks, controls, and CMA
o Check G&E for report for the month for WPB and publish at least on a quarterly basis the findings to front line for learnings - Conduct at least a quarterly yearly refresher training on AB&C and G&E related controls. - Guide frontline on G&E related controls and queries - Coordinate with relevant stakeholders regarding simplification of the G&E recording and maintaining process. - Manage the G&E CMA for branches and MSF.
Manage and drive for IQMS error rates
o Track and manage the IQMS monthly reports for error reasons. Drive with frontline at least a quarterly update on reject reasons with common errors for learning Have refreshed Dos and Donts on a regular basis and also circulate it with front line. Work closely with the product and processing team to ensure that correct guidance is provided to frontline.
Drive the WSB to WPB and WPB to WSB collaboration and monthly MI.
o Work closely with the regional BDMs and RHs to address any cross synergy which is referred and manage the pan India branch MI on a monthly basis.
Identify and drive aggregators for onboarding premier NTB.
o Identify, build and drive strategic partnerships (alliances) as aggregators for referring premier NTB on a regular basis
Projects
o Undertake and execute key projects for the distribution network.
Prime responsibility is to work with the branch network to manage and drive key initiatives regarding business development / key product penetration and controls.
Identify / work and resolve bottle necks and simplify business and control processes
Customer contact management activities across the branch network
