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Vice President - Human Resource Outsourcing (HRO) Operations

10 - 14 years

0 Lacs

hyderabad telangana

Posted:3 days ago| Platform: Shine logo

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Skills Required

strategic thinking relationship management communication process improvement team management data analysis excel lean six sigma quality management innovation leadership experience selfmotivation

Work Mode

On-site

Job Type

Full Time

Job Description

As a Vice President of Human Resource Outsourcing (HRO) Operations at Genpact, you will play a vital role in overseeing the overall HRO operations. Your focus will be on driving continuous process improvements and adaptive changes while developing and managing effective working relationships within the organization and collaborating with clients. Your hands-on approach will ensure delivery per customer expectations, meeting defined SLAs, and ensuring customer satisfaction. You will assess performance against standards, take corrective actions, and drive value beyond SLAs and contractual terms. Your strategic thinking and leadership experience will be crucial in managing relationships and communication at all levels within the organization. You will be responsible for building and managing multi-disciplinary functions that operationalize the end-to-end engagement lifecycle of Finance and Accounting operations. Additionally, you will work on process standardization, simplification, and automation opportunities, acting as a mentor and support for the teams. Your role will involve coaching, mentoring, training, and coordinating team activities, as well as managing the application and monitoring of the Hubs methodology framework. You will leverage data insights to make informed decisions and excel in leadership, people management, and excel usage. Your qualifications should include a master's degree with relevant years of experience and skills in HRO domain operations, team building, client partnership, and quality-driven approaches. If you possess the ability to work in an ambiguous environment, lead teams effectively, and drive continuous improvement, this role at Genpact in Hyderabad, India, could be the perfect fit for you. Join us in shaping the future of professional services and solutions while delivering outcomes that create lasting value for clients.,

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Genpact

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