Vice President

Role Overview:

EdTech

Key Responsibilities

• Develop and execute strategic plans that align with Happiest Minds mission and business goals in the education technology sector.
• Lead the P&L management efforts, ensuring financial targets are met and sustainable growth is achieved.
• Drive digital transformation initiatives to enhance service delivery and operational efficiency.
• Create and implement effective go-to-market (GTM) strategies that resonate with our target audience and foster customer engagement.
• Oversee customer success initiatives to ensure high levels of satisfaction and loyalty among clients.
• Collaborate with cross-functional teams in product engineering to innovate and refine our EdTech offerings.
• Foster an operational excellence culture throughout the organization, identifying areas for continuous improvement.
• Mentor and lead a high-performing team, encouraging professional development and growth.
• Analyse market trends and competitive landscape to identify opportunities for expansion and differentiation in the Edtech space.
  

Qualifications

• Minimum of 20 years of experience in leadership roles within the education technology sector, encompassing P&L management and operations leadership.
• Maximum of 25 years of relevant experience.
• Proven expertise in digital transformation and developing successful go-to-market strategies.
• Strong track record in customer success, demonstrating an ability to build and maintain strong client relationships.
• Experience in managing product engineering and service delivery functions within the EdTech environment.
• Exceptional analytical, strategic thinking, and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to influence and inspire others.
• A passion for education technology and a commitment to driving positive change in the industry.
  

Essential Experience

• Deep understanding of the EdTech Industry
• Track record of consistently achieving revenue and profitability targets.
• Ability to define and position services offerings and identify solutions that accentuate these offerings.
• Ability to bring cross-functional teams (within and outside the business unit) together.
• Creating account development strategies that have helped grow $10M+ accounts.
• Experience with entire sales cycle including building and executing GTM strategies.
• Bringing together different functions onto the same page to work as a cohesive team.
• Building high performing teams.
• Building relationships and winning the confidence of customer executive leadership.
• Good understanding of Product and Services Delivery
• Engaging with analysts and contributing actively to thought leadership activities.