Vice President - Delivery

As a Vice President Delivery at Feuji, you will be responsible for leading the India-based delivery organization, overseeing end-to-end execution, team leadership, client engagement, resource management, and profitability across various portfolios in sectors such as Healthcare, BFSI, Pharma, Life Sciences, and Supply Chain. Your role will involve strategic leadership, interfacing with global stakeholders, and driving large-scale delivery teams to success. Your key responsibilities will include: Strategic Delivery Oversight: - Leading and managing end-to-end delivery for multiple programs across different geographies to ensure consistency in scope, timelines, budget, and quality standards. - Developing and implementing scalable delivery strategies aligned with organizational objectives and client requirements. - Establishing governance models, metrics, and monitoring mechanisms for delivery health, escalations, and risk mitigation. Client Management & Engagement: - Acting as an executive sponsor for key clients to ensure delivery excellence and foster trusted relationships with CXOs and senior stakeholders. - Collaborating with pre-sales and account management teams to translate client vision into executable programs, including RFPs, SoWs, and solutioning. People Leadership & Organizational Development: - Building, mentoring, and retaining high-performing teams, including Program Managers, Delivery Managers, and Engineering Leads. - Cultivating a collaborative, agile, and innovative delivery culture with a focus on accountability, ownership, and technical quality. Hiring, Resourcing & Utilization: - Developing hiring strategies across delivery functions in coordination with Talent Acquisition. - Driving optimal resource allocation, capacity planning, and bench utilization. - Tracking utilization metrics and implementing corrective actions to enhance productivity and reduce delivery costs. Technical & Process Excellence: - Guiding and reviewing technical delivery to ensure alignment with modern architecture and technologies. - Promoting PoC development for client solutioning and innovation. - Ensuring adherence to Agile, Scrum, and DevOps best practices, including CI/CD and test automation. Financial & Operational Management: - Managing delivery P&L, billing forecasts, margin optimization, and operational cost control. - Ensuring accurate tracking of budgets, invoicing, change orders, and financial KPIs. Risk Management & Governance: - Implementing robust risk mitigation frameworks in line with international delivery standards. - Handling client escalations, delivery red flags, and complex program dependencies. Management & Reporting: - Defining KPIs for delivery teams and projects and ensuring regular reporting to senior leadership and clients. - Encouraging a continuous feedback loop, performance reviews, and professional development for all delivery staff. Travel & Global Collaboration: - Being willing to travel domestically and internationally for client meetings, governance reviews, and team alignment. - Collaborating across onshore, nearshore, and offshore teams to maintain seamless program execution. To be successful in this role, you should have: - 15+ years of IT delivery experience with a minimum of 8-10 years in leadership roles managing cross-functional and globally distributed teams. - Proven track record in delivering complex, multi-million-dollar IT programs across various domains. - Strong technical foundation in software engineering and experience with modern tech stacks, solution design, and proof-of-concepts. - Expertise in Agile, Scrum, DevOps, CI/CD, and hybrid delivery models. - Hands-on experience in managing hiring, capacity planning, and utilization metrics. - Proficiency in delivery tools and platforms like Jira, Confluence, Azure DevOps, etc. - Familiarity with IT services business models, billing models, and client contracts. - Excellent leadership, communication, negotiation, and problem-solving skills. - Certifications like PMP, SAFe, Prince2, or CSM are advantageous. Education: - Bachelor's degree in computer science, Engineering, or equivalent.,