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Role/Designation: Vice President - Client servicing & solutioning Team - GCN, advertising and branded content About OML Only Much Louder Entertainment is a market-leading, full-service creative and entertainment business network that has instigated pop culture for over two decades by creating iconic moments across television, digital content, fan experiences, branded entertainment, and in the artist-creator community. Celebrated for creating India's first multi-genre music festival, the NH7 Weekender, Only Much Louder has built India’s independent music and comedy scene from the ground up. They won the first-ever Branded Content and Entertainment Cannes Lion for ‘Dewarists’ and have been the first homegrown content business to have a strong footprint in over 22 countries. Today, Only Much Louder Businesses Include Artist Management: Representing the best talent in the country, including comedians, actors, chefs, hosts, writers, directors, creators, illusionists, and more. Content Studio: Developing and producing original long-form scripted and unscripted content for television and streaming platforms since 2016 with over 32 shows and 69 comedy specials, across Amazon Prime, Netflix, MTV, Disney Hotstar and more. Branded Content: With businesses in the creative and branded content space Only Much Louder has serviced some of the biggest global brands like Tinder, Netflix, OPPO India, Amazon, Tira Beauty, Canva India and more. 1862: A groundbreaking branded content and influencer marketing agency with active campaigns in 22 countries and teams in Russia, Poland, Nigeria and Japan. GCN: GCN is a natural evolution of OML’s creative prowess, purpose-built to specialize in the advertising. It’s our response to the growing need for faster, sharper and more entertaining creative built for both digital and TV. GCN focuses on high-impact, spike-driven campaigns and modern brand storytelling — built for today’s audiences and marketing demands. GCN is OML's take on what a modern-day creative agency needs to be. Creative at heart, against the grain, nimble, high impact, and most importantly, entertaining. Hypothesis: Over two decades of working with agencies, brands and influencers has helped us identify gaps and challenges in influencer marketing, resulting in Hypothesis, a comprehensive AI-enabled influencer marketing platform that services the entire influencer marketing journey and has executed more than 150 campaigns. Role Overview The Vice President—Client Servicing & Solutioning will be responsible for leading the client services function and acting as a bridge between business, creative, and operational teams. This is a critical leadership role that blends business acumen with relationship management and strategic solutioning. The ideal candidate will be a client whisperer, a team enabler, and a commercially aware leader who knows how to balance delivery excellence with profitability. Key Responsibilities Client Leadership & Consultation Serve as a senior advisor to key clients, deeply understanding their business goals, challenges, and category context. Build trusted, long-term client relationships, actively identifying growth and upsell opportunities. Ensure clear briefs and strategic alignment across all projects, guiding solutioning in partnership with creative and content teams. Solutioning & Strategic Direction Lead the client servicing and solutioning vertical—not just to respond to briefs but to shape them. Provide high-level strategic direction to internal teams without replacing or duplicating creative leadership. Partner with strategy and production teams to ensure solutions are executable, impactful, and efficient. Project Delivery & Workflow Management Oversee day-to-day workflow management: prioritization, resource alignment, and delivery timelines. Ensure project delivery is on brief, on time, and on budget—without compromising quality. Act as the internal fulcrum that keeps teams coordinated and client expectations in check. Stakeholder & Team Management Lead internal and external stakeholder management with empathy, clarity, and authority—especially under high-pressure scenarios. Build a team culture that is performance-oriented yet collaborative and nurturing. Conduct regular team reviews, manage workload distribution, and mentor talent across servicing and solutioning roles. Commercial Leadership Own the P&L for the client servicing vertical—ensuring profitability, efficient delivery, and resource utilization. Be actively involved in commercial negotiations, closure of pitches, and upselling initiatives. Maintain visibility on billing vs. delivery and proactively address any project or account-level risks. Agency Growth & Leadership Lead and inspire the servicing team to perform at their best—individually and collectively. Be an active contributor to agency leadership, supporting org-wide initiatives, talent growth, and process efficiencies. Help elevate the agency’s creative product by ensuring strategic clarity and proactive client engagement. Qualifications & Experience 9–12 years of experience in digital advertising, branded content, or integrated marketing, preferably at an agency, publisher, or media network. Proven experience in managing large client accounts, strategic solutioning, and commercial responsibilities. Strong understanding of digital content ecosystems—social, mobile, paid media, and influencer-led content. Prior experience in handling P&L or direct commercial closures is highly preferred. Exceptional interpersonal and leadership skills, with a track record of building high-performing teams. Ability to thrive in a lean team structure with high project turnover and fluid cross-functional dynamics. Key Traits for Success Strategic thinker with operational discipline. Commercially savvy with a creative instinct. A people-first leader who balances empathy with accountability. Conflict-resilient and chaos-composed. Our Values We build opportunities for our artists, brands and fans; and it’s important for us to be reliable and efficient We demonstrate honesty, excellence and commitment to success ‘It’s not my job’ is not part of our vocabulary; we even stuff envelopes We make mistakes, but only to learn from them to build resilience We take care of ourselves and our colleagues We are our own managers We are committed to equality and inclusion We are mindful of the strain on the Earth's resources and are committed to reversing the trend with our behaviours where possible Thank you! Thank you for taking the time to go through the opportunity we have to offer. If you apply, please do not share your photo, age, gender, religion, or ethnicity in your resume. You do not even need to share your last name. (We want to eliminate biases on any of these parameters while we decide on our shortlisted candidates.) We will get in touch with you if your profile gets shortlisted. Show more Show less
