Verification Analyst

We are seeking a proactive and meticulous Process & Compliance Analyst to become a part of our expanding team. This role is positioned at the convergence of Sales Operations, Compliance, and Technology and holds a crucial responsibility in ensuring the accuracy, compliance, and verifiability of all leads reported by the sales team. As a gatekeeper and checker, you will validate lead-level data against official banker confirmations, detect patterns of incorrect reporting, and strive to develop tools or systems for automating and eventually abolishing the necessity for manual verification. Your responsibilities will include validating confirmations received from partner bankers via email, cross-checking details submitted by the sales team in the system for accuracy and consistency, and taking action on suspicious, incomplete, or mismatched leads. Moreover, you will be responsible for ensuring that all lead entries adhere to our internal compliance and documentation standards, collaborating with the Sales and Risk teams to pinpoint trends in misreporting or errors, identifying inefficiencies and recurring issues in the current manual process, and working with product & tech to explore automation solutions for lead verification workflows. Additionally, you will create SOPs and rule-based systems to minimize manual interventions step-by-step, maintain a high standard for data integrity, conduct periodic audits for system-reported numbers, and track error rates, reporting anomalies, and improvements. The ideal candidate will possess 1-3 years of experience in Sales Operations, Compliance, or Process Management, strong analytical and problem-solving skills with acute attention to detail, experience collaborating with cross-functional teams, proficiency in handling structured and unstructured data using tools like Excel/Sheets, CRM systems, and basic dashboards, previous experience in creating SOPs and driving automation projects will be advantageous, self-driven, organized, and adept at operating in fast-paced environments. A bonus would be an understanding of the lending/fintech domain, particularly B2B2C loan processing workflows.,