Vendor Manager

Role & responsibilities

• Evaluate, source, and shortlist vendors based on business requirements, performance, and cost parameters.
• Manage end-to-end vendor lifecycle onboarding, contract negotiation, documentation, and performance monitoring.
• Collaborate with Finance and Legal teams for contract drafting, renewal, and compliance checks.
• Track and ensure adherence to SLAs, KPIs, and vendor performance metrics.
• Conduct regular vendor audits, quality reviews, and risk assessments.
• Maintain strong communication with vendors to resolve issues, negotiate terms, and ensure smooth service delivery.
• Optimize procurement processes to ensure cost efficiency without compromising quality.
• Maintain accurate records of vendor contracts, performance reports, and compliance documentation.
• Ensure timely renewal, discontinuation, or replacement of vendors based on performance metrics.
• Support strategic initiatives to enhance vendor performance, reduce operational risks, and establish best practices.

Contact

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