Operational Leadership Oversee the company’s day-to-day operations across departments (product, marketing, community, finance, HR, etc.). Design and implement business operations, systems, and processes to support rapid scaling. Lead OKR (Objectives and Key Results) setting, execution, and performance tracking. Strategic Execution Team Management & Culture Build, lead, and mentor a high-performing operations team. Foster a culture of accountability, innovation, and collaboration. QUALIFICATION Proven experience (0-3 years) in senior operations leadership roles, preferably in startup, tech, or community-driven environments. senior operations leadership roles, preferably in startup, tech, or community-driven environments. Demonstrated ability to lead cross-functional teams and execute complex initiatives. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Paid sick time
Manage customer interactions through CRM software and ensure accurate data entry and updates. Build and maintain long-term client relationships by understanding their needs and providing timely support. Act as a point of contact between the company and clients for queries, feedback, and problem resolution. Assist in implementing client engagement strategies to improve satisfaction and retention. Track and monitor client interactions, prepare reports, and share insights with the management team. Collaborate with sales, marketing, and service teams to ensure seamless customer experiences. Follow up on leads, support renewals, and contribute to cross-selling/up-selling opportunities. Ensure prompt communication and maintain a professional approach with all clients What We Are Looking For Bachelor's degree business administration, Marketing or related field 0-2 years experience in CRM Client Servicing or Customer relations Most preference to female candidates Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Expected Start Date: 27/09/2025
Operational Leadership Oversee the company’s day-to-day operations across departments (product, marketing, community, finance, HR, etc.). Design and implement business operations, systems, and processes to support rapid scaling. Lead OKR (Objectives and Key Results) setting, execution, and performance tracking. Strategic Execution Team Management & Culture Build, lead, and mentor a high-performing operations team. Foster a culture of accountability, innovation, and collaboration. QUALIFICATION Proven experience (0-3 years) in senior operations leadership roles, preferably in startup, tech, or community-driven environments. senior operations leadership roles, preferably in startup, tech, or community-driven environments. Demonstrated ability to lead cross-functional teams and execute complex initiatives. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Paid sick time
Manage customer interactions through CRM software and ensure accurate data entry and updates. Build and maintain long-term client relationships by understanding their needs and providing timely support. Act as a point of contact between the company and clients for queries, feedback, and problem resolution. Assist in implementing client engagement strategies to improve satisfaction and retention. Track and monitor client interactions, prepare reports, and share insights with the management team. Collaborate with sales, marketing, and service teams to ensure seamless customer experiences. Follow up on leads, support renewals, and contribute to cross-selling/up-selling opportunities. Ensure prompt communication and maintain a professional approach with all clients What We Are Looking For Bachelor's degree business administration, Marketing or related field 0-2 years experience in CRM Client Servicing or Customer relations Most preference to female candidates Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Expected Start Date: 27/09/2025