Veeva Promo Mats / Configurator

Job Description

Job Title: Senior Configurator Lead (Veeva PromoMats) Experience: 8+ Years Work Mode: Remote Industry: IT / Life Sciences / Pharmaceutical Notice Period: Immediate Joiner / 15 Days Location: Hyderabad JD: Overview: The Senior Configurator Lead (Veeva PromoMats) is responsible for configuring and managing the Veeva Vault PromoMats platform to support the creation, review, and approval of promotional materials. This role involves working closely with business stakeholders to understand requirements, configure the system, and ensure seamless integration with other systems. Key Responsibilities: · Configuration Management: Configure Veeva Vault PromoMats to meet business requirements, including setting up workflows, document types, and metadata fields. · Requirement Gathering: Collaborate with business stakeholders to gather and document requirements, translating them into technical specifications. · System Integration: Ensure seamless integration of Veeva PromoMats with other enterprise systems, including CRM and DAM systems. · Testing and Validation: Conduct thorough testing of configurations and workflows to ensure they meet business needs and comply with regulatory requirements. · User Training and Support: Provide training and support to end-users, ensuring they understand how to use the system effectively. · Documentation: Maintain detailed documentation of configurations, workflows, and system changes. · Continuous Improvement: Identify opportunities for system enhancements and process improvements to optimize the use of Veeva PromoMats. · Strategic Planning o Defined and executed configuration strategies aligned with client goals and compliance standards. o Created roadmaps and milestones to ensure timely and high-quality deliverables. · Team Mentorship o Guided junior configurators on Veeva Vault best practices and PromoMats configurations. o Conducted regular training and knowledge-sharing sessions to enhance team skills. · Cross-Functional Collaboration o Acted as a liaison between business, QA, and technical teams for smooth project execution. o Facilitated Agile ceremonies like daily stand-ups and sprint planning. · Quality & Compliance o Ensured configurations met FDA 21 CFR Part 11 and other regulatory requirements. o Introduced peer reviews and audits to maintain configuration quality. · Conflict Resolution & Team Morale o Addressed team conflicts constructively and promoted open communication. o Recognized team achievements to boost morale and motivation. · Agile Delivery Management o Led Agile processes and tracked progress using tools like JIRA and Veeva Vault QMS. o Balanced workload distribution to optimize team performance. · Stakeholder Communication o Provided regular updates to leadership and clients on progress, risks, and mitigation plans. o Translated complex requirements into actionable tasks for the team. Requirements: · Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. · Experience: Proven experience in configuring and managing Veeva Vault PromoMats or similar content management systems. · Skills: Strong understanding of content management and regulatory compliance processes, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams. · Technical Proficiency: Familiarity with system integration, workflow configuration, and metadata management. · Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Preferred Qualifications: · Experience with other Veeva Vault applications. · Knowledge of pharmaceutical or life sciences industry regulations. · Certification in Veeva Vault PromoMats Show more Show less