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Economist Group
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UX Research Operations Coordinator

UX Research Operations Coordinator

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Economist Group

2 - 5 years

4 - 7 Lacs

gurugram

Posted:1 week ago| Platform:

Apply

Skills Required

user research usage b2b iso operations coordinator analytical scheduling data privacy management recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

The role

We are looking for a User Research Operations Coordinator to enable the successful planning, recruitment, and execution of all our user research projects, and the management of our user knowledge bank . The goal is to help us better understand our users and transform the digital product experience of our B2B subscription information service. You will be part of our globally dispersed team; we re an inquisitive, eager to share and highly collaborative team of Researchers, Product Designers, Product Managers and Engineers. We re here to drive change through delivering great content and great product experiences.

How you will contribute:

Participant recruitment and management:
Manage the user recruitment, screening, scheduling, and compensation of participants. Including building a database or panel of potential users
Governance
: Understand the application of data-privacy regulations, such as GDPR, to the UX-research process. Develop and manage processes and guidelines for consent, privacy, and information storage
Knowledge management and tools:
Create and manage a shared knowledge database of research insights and ensure the consistent use of research tools by non-researchers. The first point of contact for research insights and responsible for socialize findings within the team
Mixed method research
: With help from the B2B Research team, use both qualitative and quantitative techniques to help us understand our user and improve their experience

The ideal skills for this role:

Don t feel you have to tick every box, the perfect candidate doesn t exist. If you think you can do most of what we are looking for, you could be exactly what we need!

Do you have:

Experience working within a user research or UX design team in the B2B space
Experience ing and following UX Research Ops best practice, such as data-privacy compliance, FCA compliance, ISO accreditation
Excellent organizational and prioritization skills.
An analytical mindset and a desire to learn more about qualitative and quantitative research and analysis within the design process

To succeed in this role it would be an advantage if you:

Are proactive, take ownership and like to problem solve.
Are able to identify gaps and opportunities to create more efficient processes
Are able to multitask and be flexible with changing priorities or deadlines.
Are naturally curious about the user, and how insight can help us improve and innovate.
Enjoy working collaboratively as a cross-functional team.
Are a good communicator with participants and across all levels in the organisation; can confidently present your views

and are comfortable challenging the status quo.

#LI-Hybrid

AI usage for your application

We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications.

What we offer

Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program.

We also offer a range of lifestyle benefits, including our

Work From Anywhere

program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home.

You will also be given free access to all

The Economist

content, including an online subscription, our range of apps, podcasts and more.

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UX Research Operations Coordinator