User Experience Manager

If you understand and recognize the importance of user experience in business success and are ready to champion innovative solutions, let's discuss.

ROLE AND RESPONSIBILITIES:

▪ To design experiences of Newgen products and applications with a goal to create a positive impact on productivity and business value of every product.

▪ Own the User Experience for a large and complex B2B product, including planning & monitoring of activities & deliverables.

▪ Oversee the product deliverables that shall include Information Architecture, Task-mapping, adapt design based on Analytics & User feedback.

▪ Effectively present the concept to the business stakeholders, validate & translate their product expectations.

▪ Ensure that the UX deliverables are in line with the business needs and they are built considering the technology aspect.

▪ Take the product to next level – beginning to implementation – through R&D and by working closely with the team of interaction designers, visual designers, engineering team, quality assurance and product owners.

REQUIRED SKILL SET:

▪ Knowledge of technology, and its impact on the feasibility of design solutions, including the capabilities and limitations of web and mobile platforms.

▪ Managing and mentoring team of Researchers, Interaction Designers, Visual Designers, Graphic Designers with a focus on learning and growth.

▪ Creating and maintaining design systems to support various product lines with focus on consistency.

▪ Tracking and managing multiple ongoing projects across departments, with exceptional attention to detail.

▪ Conducting regular design reviews within the team.

▪ Ensuring that the UX team works seamlessly with technical teams using Agile way of working.

▪ Being a design evangelist internally and externally.

▪ Working closely during the hiring of designers and bring in the right talent with various skillsets, as and when needed.

▪ Having hands-on experience with design tools, and a good understanding of design methods and processes.

▪ Awareness on B2B design patterns, and how to apply them in a variety of contexts.

▪ Working in collaboration with product owners, stakeholders in determining the business requirements and converting them into design opportunities.

▪ Communicating and evangelizing the importance of User Experience and related practices across the organisation.

▪ Understanding of BFSI space can be an added value.

▪ Strong, creative, out of the box thinking. Open to exploring the evolving B2B/enterprise space.

REQUIRED QUALIFICATIONS & EXPERIENCE:

▪ Bachelors to Advanced Degree in Technology/Design, or along with a bachelor’s degree, relevant certification from a reputed design institute.

▪ 12-15 years of design experience with 5+ years in Enterprise/B2B industry.

▪ Should have worked in B2B space, with a good grasp on the nuances of enterprise UX way of working.

▪ Led and managed a team of at least 10 designers.