User Assistance Developer

User Assistance Developer – ENOVIA

Role Description & Responsibilities

• Become the documentation expert for the software subject areas to which you are assigned.
• Gather technical information by doing hands-on testing of software, reviewing specifications, and meeting with subject matter experts and other team members.
• Document the software using concept, task, and reference-based formats.
• Maintain schedules and share documentation status with stakeholders.
• Install product builds and test functionality against the documentation for improving the usability and technical quality of docs.
• Review UI labels and content in apps and provide feedback to the product define team.
• Ensure cross-team coordination by working with development, QA, product definition, product management, and support staff as needed.
• Implement edits in the documentation as necessary.
  

Qualifications

• Excellent written and verbal communication skills in English.
• Can understand technical concepts and customer requirements, and translate that information into quality documentation.
• Knowledgeable about documentation processes and tools.
• Strong project management skills, with experience managing and executing projects.
• Always meets deadlines.
• Comfortable working independently and collaboratively with teams.
• Educational background in Computer Science/Engineering, Mass Communication, Journalism
• Software Technical Writing degree or certification.
• A minimum of 1-3 years writing experience in software documentation.
• Experience with content management systems.
• Experience with authoring in XML DITA, preferably using oXygen is a plus.
• Familiarity with CAD and PLM is a plus.
  

What’s In It For You

• Work in a culture of collaboration and innovation
• Be at the forefront of building software products that are being deployed in mission-critical projects world wide
• Be offered avenues to develop yourself for career progression
• Not a low-level development opportunity, as you would get to work in the real business world and with a wide range of customers & coworkers