US Verification Specialist (International voice process)

2 - 3 years

2 - 6 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled US Verification Specialist to join our team in the IT Service & Consulting industry. The ideal candidate will have 2 to 7 years of experience and be responsible for handling international voice processes.

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally.
  • Verify customer information and ensure accuracy.
  • Provide excellent customer service and support.
  • Work effectively in a fast-paced environment and meet deadlines.
  • Collaborate with team members to achieve goals.
  • Maintain accurate records and reports of customer interactions.
Job Requirements
  • Minimum 2 years of experience in a related field, preferably in IT Services & Consulting.
  • Strong communication and interpersonal skills are essential.
  • Ability to work in an international voice process environment.
  • Proficiency in English is required.
  • Experience with customer verification and issue resolution is preferred.
  • Strong problem-solving and analytical skills are necessary.

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