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US Telecom Chat Process

US Telecom Chat Process

Ienergizer

1 - 5 years

4 - 5 Lacs

Noida Greater Noida Delhi / NCR

Posted:3 weeks ago| Platform:

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Skills Required

Blended Process International Process Email Support Customer Service International Non Voice Chat Support Voice Process International Chat Process Email Process Chat Process US Process Communication Skills Web Chat UK Process International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

: - Company: iEnergizer Location: Noida, Sector 60 : As a Customer Service Executive for the US Telecom process, you will be responsible for managing both chat and voice interactions, ensuring customer queries are handled efficiently and effectively. : - Handle customer inquiries and issues through chat (70%) and voice (30%). - Proactively manage chat flows to resolve customer concerns. - Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction. : ~Education: Graduates preferred. Experience: ~Undergraduates with a minimum of 6 months BPO, blended, or chat experience. ~ Excellent written and verbal communication skills. ~Ability to work graveyard shifts. ~Immediate joiners preferred. ~Working Conditions: ~Schedule: 5 days working with 2 rotational days off each week. ~Shifts: Graveyard shifts only. Note: No cab facilities. !!! Lucrative Incentives Join this WhatsApp Group for more hiring updates - https://chat.whatsapp.com/LTUVLQovmCLKido7X8SR59 Contact Person : HR Devesh - 8319595630 HR Aryaman - 9211404626 HR Eshant - 9340227797 Regards, iEnergizer HR Department

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www.ienergizerbpo.com

Outsourcing and Offshoring Consulting

Noida UP

10001 Employees

390 Jobs

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