US Telecom Chat Process

1 - 5 years

4 - 5 Lacs

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

: - Company: iEnergizer Location: Noida, Sector 60 : As a Customer Service Executive for the US Telecom process, you will be responsible for managing both chat and voice interactions, ensuring customer queries are handled efficiently and effectively. : - Handle customer inquiries and issues through chat (70%) and voice (30%). - Proactively manage chat flows to resolve customer concerns. - Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction. : ~Education: Graduates preferred. Experience: ~Undergraduates with a minimum of 6 months BPO, blended, or chat experience. ~ Excellent written and verbal communication skills. ~Ability to work graveyard shifts. ~Immediate joiners preferred. ~Working Conditions: ~Schedule: 5 days working with 2 rotational days off each week. ~Shifts: Graveyard shifts only. Note: No cab facilities. !!! Lucrative Incentives Join this WhatsApp Group for more hiring updates - https://chat.whatsapp.com/LTUVLQovmCLKido7X8SR59 Contact Person : HR Devesh - 8319595630 HR Aryaman - 9211404626 HR Eshant - 9340227797 Regards, iEnergizer HR Department

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Ienergizer

Outsourcing and Offshoring Consulting

Noida UP

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